4 Repliesmackingtontraining New Information System Evaluationthe H ✓ Solved

4 replies MacKington Training, New Information System, & Evaluation The healthcare organization provides information systems to each level of management in the right form, at the right time, and in the rights place. This provision ensures that decisions are made efficiently and effectively. The health information system plays a pivotal role in initiating, planning, organizing, and controlling hospital operations, thus facilitating synergistic organization. Given the benefits of health information systems, training is required to achieve the best patient care, including improved quality, reducing cost, and facilitating efficient delivery of services. Training should include critical factors vital for the successful implementation of information systems and offer specific formulas and guidelines (Sligo et al., 2017).

Also, training should include the socio-technological approach, which is vital in providing specific formulas. Examples of specific formulas provided during the training include the attempt to place the health systems with a predictable and standardized context of information technology systems. The critical factors during the training focus on delivering concepts such as usability, organizational structure, leadership, and technical support. Consequently, the socio-technical approach provides specific factors for success and uniquely examines each situation to create an environment for enhanced change, thus promoting successful implementation. Additionally, training should pay more attention to the usability of the information system.

Time and monetary investment are vital for the staff to adequately learn how to use the information systems (Sligo et al., 2017). Sufficient time on information system usability enables healthcare personnel to integrate it into their unique setting. Furthermore, there is a need for on-site support and follow-up training to ensure that users that have a different level of computer users are comfortable with the software. Additionally, it is important to include internal sources for technical assistance for those who have a better and quicker understanding of the new information system. Similarly, this understanding of specific members of staff will ensure continuous training is available for staff with a slower level of understanding.

Training should also focus on user satisfaction. Notably, end-user satisfaction is vital for the successful implementation of information systems. Individual differences must be addressed since it is believed that the information system's failure is chiefly due to organizational and psychological issues rather than technological issues. Furthermore, during the training, it is important to examine user satisfaction. This involves examining aspects such as interface satisfaction, content satisfaction, organization satisfaction, and personal aspect such as likes and dislikes of the system (Sligo et al., 2017).

Also, regular training with updated knowledge can help in promoting satisfaction and improving job performance. Since nurses form the highest population among healthcare personnel, they have a role in evaluating the information systems on a regular basis. In addition to evaluation, the nurse can provide necessary information to promote knowledge, promote better health information systems in the future, and guarantee a more efficient information system. One aspect nurses should evaluate is the technology factor (Lee, 2016). Technological aspects include structural qualities of the software (usability), hardware (system availability), and system functionality.

Another component is the social factor, where nurses should evaluate how the information affects the interaction with other healthcare providers and also the patient. For instance, while a nurse may use online documentation, physicians may resist applying the system in front of the patient due to poor familiarity with the system (Lee, 2016). Finally, timing is an important aspect during evaluation since it enables nurses to determine the amount of time the system has been used and whether the system needs to be improved due to current technology. Lany In the company I work for we are currently in the transition phase into electronic medical records (EMR). We are presently working on paper charting and documentation.

During this transition process there has been intermittent training on the already developed part of the EMR. There are current training modules on our company education and training website. This where employees can access any course related to the upcoming roll out of our EMR system. Because this is a new process for us, and we are not currently using electronic medical records the company has put an entire program surrounding the implementation of the program. They have already involved nursing into the development process and currently have nursing involved in finalizing different systems and processes.

They have organized a group of individuals in every facility called superusers of two to three people who will be able to assist other staff in the use of the system during roll out season this coming August 2021. So much thought and energy has been put into this system and because of the specialty of our work with the large number of clients we serve this will impact the way we do our work now. Outside of our upcoming amazing EMR system we do have electronic reporting system that we do use in correlation with our documentation called OBIS. It is like the old das systems and it is difficult or should I say impossible to hack. We work with high profile individuals and having a system that is fail safe and phishing proof is vital to our operations.

We work closely with other entities that use this system as well which is very important to put vital information in without violating HIPPA regulation (Nelson & Staggers, 2014). The information entered in this system follows the patient all over the state of Florida, but it does not cross over to any other state. This recording system helps keep track of the patients’ appointments and the appointments the patient already had. With our new electronic medical record system (EMR) nursing has been involved in every step of the process. With the OBIS system, it is believed that nursing was included to an extent as this system is mostly used to manage finances, data entry, and functionality of the facility.

As the system continue to undergo vigorous review before its grand debut; there is a team of nurses putting the final touches on the program to be sure it is user friendly. We get weekly updates about the system and how it is progressing to make sure on go live date everything will go smooth. We are looking forward to rolling out our new EMR system this coming August in all our female facilities first then our male facilities the month after. Daniel Tomas Peers, family, and the community can have a positive impact on individual’s wellbeing by offering moral and emotional support. They demonstrate the value of leading a healthy lifestyle, especially if they positively affect health.

On the other hand, Peers are in a great position to bring your well-being down if their own is not up to par. Individuals who spend their time with friends and colleagues who do not care about grooming habits like showering. For example, the person is more likely to dismiss cleanliness as an integral part of overall health (Mollborn & Lawrence, 2018). However, in the community and other social gatherings, people become part of a wider world, which impacts the choices they make. The financial state within a community affects individual's physical health.

People are more likely to live healthier lives if their community is financially able to provide quality health, education, and social amenities (Bhanetal, 2017). Community programs provide extracurricular activities that promote wellness. However, economically disadvantaged schools may not be able to maintain good health expectations for their students. The degree to which a group may sustain families through different human interactions is determined by its available resources. Communities with a high level of social capital can better design services that benefit the families that live there (Srirametal,2018).

Adults and children may benefit from health and leisure facilities that encourage a healthy lifestyle. On the other hand, poor populations are more likely to suffer the negative effects of resource scarcity. Poverty has both physical and mental consequences, including destructive personal decisions, illnesses, and increased crime. Family, friends, the community dynamics can bring adverse effects on an individual’s health. Although healthy family ties and social support protect against death risks and enhance overall health, surveys have shown that not all household relationships positively affect health.

Family relationships that are problematic and non-supportive have a detrimental effect on well-being (Mollborn & Lawrence, 2018). Growing up in an unsupportive, neglectful, or abusive home is linked to poor physical health and growth. Gender stereotypes and family power dynamics can have a detrimental effect on a woman's health and ability to seek medical help. In different cultures, a woman must first obtain permission from their relatives and must be accompanied to her appointments by a male. Gender inequities have been reported to play a role in female's ability to access required medical services for sexual and generative health conditions across multiple communities.

For example, researchers have acknowledged that family dynamics, in addition to cultural sources, play a key role in the practice of unsatisfactory treatment (Bhanetal, 2017). Except if they have life-threatening illnesses, men in Afghanistan continue to prohibit women from seeking medical treatment in hospitals staffed by men. As a result, some family members avoid seeking medical attention for minor ailments until they escalate or symptoms appear, which can negatively affect health. Children are especially harmed by families that are marked by conflict, rage, and hostility. Alexandra Influence on Individual Health and Lifestyle An individual’s environment can affect their well-being and lifestyle significantly.

For instance, friends, community members, and even the family settings determine one’s health behaviors. The daily routine is influenced by factors such as culture, economic status, and political situations. The staple foods that people consume in various places differ based on the traditions of the region. Consequently, a person's nutrition status is an outcome of a combination of aspects like one’s socioeconomic standing, educational levels, gender, kinship, and social networks. The listed concepts do not only impact physical health, but they also affect one’s mental stability.

If one is coerced to make unhealthy choices, they may encounter complications such as illness and malnutrition. For example, health conditions like hypertension, obesity, metabolic diseases, and cardiovascular problems are majorly caused by unhealthy lifestyles (Farhud, 2015). When one spends most of their time with family, friends, or community members who are not keen on maintaining a healthy lifestyle, they are likely to copy such people. One may become careless about their nutrition and physical fitness, which may eventually lead to the development of lifestyle diseases. Therefore, the influence of the people that one lives with determines health and lifestyle.

Secondly, the individuals that one stays or interacts with can discourage certain practices that may contribute to poor health, such as substance abuse and risky activities endangering their health. For instance, adolescents can be influenced by their peers to participate in activities such as drug abuse. Moreover, when one’s family members are alcoholics, the living conditions may inspire or compel one to engage in such habits. The reason is that individuals tend to imitate what their close friends and family members do. An individual can copy the health behaviors of friends, family, and other community members, which can impact well-being.

In some instances, the people regarded as close allies may ignore other people’s challenges. Consequently, when one faces emotional problems, they may be neglected by their family. In such cases, an individual's mental health is at risk because the chances of becoming depressed due to unaddressed issues are high. Moreover, lack of support from family or friends may cause risky behaviors such as drug abuse and developing depression, stress, and anxiety. Therefore, the approach of members of society to others’ psychological well-being determines health and lifestyle.

Separately, family, friends, and community can impact one’s health and lifestyle positively. One such instance is the role of a family in sustaining their members’ well-being. When relatives offer emotional and financial support, they impact a young person’s health positively. It is anticipated that one’s self-esteem and worth will increase, leading to sound mental and physical health. The people that one stays with play a crucial and influential role in one’s health and lifestyle.

Secondly, people require social connection and encouragement from friends, community members, and family to adopt healthy lifestyles. An individual’s well-being is positively affected by enduring and meaningful family relationships in their life (Thomas et al., 2017). In addition, one copies activities such as dieting, exercising, and healthy eating from society members. Subsequently, one’s health is an outcome of the input of their friends and family and the community standards and circumstances. Thirdly, an individual’s community can have positive impacts on their health.

For example, the circumstances such as the economic well-being of the people living in a particular region can increase the chances of access to healthcare services. In a well-organized society, medical facilities that one can visit in case of problems are readily available. If one comes from a family that can support them financially to pursue treatment, it is expected that they will not be at the risk of suffering due to lack of timely medical attention. Therefore, society and family background are significant determinants of person’s lifestyle and health. SOAP NOTE RUBRIC Criteria Points Competent Need Improvement Not Acceptable Score Subjective (35 points) Provides complete, concise, and accurate information which is well organized and easy to understand.

Provides most of the pertinent information but is not well organized and/or is slightly challenging to understand. May be missing pertinent negative information (e.g., patient denies…). Limited or no summary of pertinent information, is organized poorly, contains inaccurate information, and/or is difficult to understand. Chief complaint HPI Relevant PMH & FH ROS Currents: Allergies, Meds/OTCs, Tobacco, Immunizations, Diet, Exercise, Sleep Objective (40 points) Provides complete, concise, and accurate information which is well organized and easy to understand. Provides most of the pertinent information but is not well organized and/or is slightly challenging to understand.

May be missing pertinent negative information (e.g., patient denies) Limited or no summary of pertinent information, is organized poorly, contains inaccurate information, and/or is difficult to understand. General survey (Describe the state of the patient at the time of the examination) Vital signs, wt., BMI Physical exam-systematic, organized and thorough and related to the reason of the visit Diagnosis/ Differentials Diagnosis (10 points) Main diagnosis/ Differentials Diagnosis is supported by the objective and subjective assessment and rationale for choosing the diagnosis is supported by the evidence Main diagnosis/ Differentials Diagnosis is supported by the objective and subjective assessment but the rationale for choosing the diagnosis is not supported by the evidence Main diagnosis/ Differentials Diagnosis is not supported by the objective and subjective assessment and the rationale for choosing the diagnosis is not supported by the evidence Diagnosis/ (Assessment) List of differentials supported by S+O findings (5 points) Must provide 3 differential diagnoses with one citation for each diagnosis.

Plan of care (10 Points) Complete and appropriate plan for the main problem and other active problems. Includes pharmacologic and/or non-pharmacologic and/or complete sig components. Mostly complete and appropriate plan for the main problem and other active problems. May be missing appropriate non-pharmacologic treatments and/or sig components. Missing or inappropriate treatment plan for the main problem and other active problems.

Diagnostic tests/therapies/medications Follow-up/Pt. Education and Health Promotion References (5 Points) Provides a complete and appropriate list of references that are in APA format. References listed are appropriate (i.e. guidelines or primary), but not complete and some may be missing. Not APA formatted. References missing or very limited.

References listed are inappropriate (i.e. tertiary) and/or not relevant. References Total 100 Comment: Below is how an example of how a reference list looks like: References American Lung Association. (2009). Chronic obstructive pulmonary disease (COPD) fact sheet. Retrieved on March 8, 2013, from disease/copd/resources/facts-figures/COPD-Fact-Sheet.html American Lung Association. (2010). The promise of research .

Retrieved on March 12, 2013, from 2010/promise-of-research-fall2010.pdf Buttaro, T. M., Trybulski, J., Bailey, P. P., & Sandberg-Cook, J. (2012). Primary care: a collaborative practice . St.

Louis, Mo.: Elsevier/Mosby. Durairaj, L. (2010). Disparities in lung disease: Ethnic & racial clues. Retrieved on March 7, 2013, from awardsnationwide/RAN0405_LR.pdf Miravitlles, M. et al. (2010). Cost of chronic bronchitis and copd: 1-year follow-up study .

Retrieved on March 8, 2013, from National Guideline Clearinghouse. (2010). Management of uncomplicated acute bronchitis in adults. Retrieved on March7, 2013, from Niederman, M., S. et al. (2012). Treatment cost of acute exacerbations of chronic bronchitis. Retrieved on March 11, 2013, Poole P, H. (2012).

Prophylactic antibiotic therapy for chronic bronchitis and chronic obstructive pulmonary disease (COPD) (Protocol) , Retrieved on March 11, 2013, from South Carolina Department of Health and Environmental Control. (2010). Identification and elimination of health disparities among populations . Retrieved on March 8, 2013, from Thomas, M. (2012). Acute bronchitis in adults. Retrieved on March 2, 2013, from adults?source=search_result&search=bronchitis&selectedTitle=1%7E150

Paper for above instructions

Introduction

The integration of information systems in healthcare management has been revolutionizing how patient care is delivered. A systematic evaluation and continuous training are vital for a successful transition to new information systems in healthcare organizations. The importance of effective training becomes particularly pronounced when implementing a new Electronic Medical Record (EMR) system. This paper evaluates the strategies employed at MacKington Training as part of the transition into an EMR system, laying out the critical components of effective planning, training methodologies, user satisfaction, and ongoing evaluation.

Importance of Health Information Systems

Health information systems encompass various technologies that facilitate healthcare management through collecting, storing, and processing data. These systems help ensure that pertinent information reaches healthcare providers and management timely, ultimately enhancing decision-making processes (Seligman, 2020). In a recent study, the emphasis placed on health information systems demonstrated a direct correlation between robust information systems and improved patient care outcomes, including enhanced service delivery and cost reduction (Sligo et al., 2017). At MacKington Training, it is essential that these systems are accompanied by adequate training to capitalize on their benefits.

The Role of Training in Implementation

Training is critical for ensuring that employees are equipped to utilize new health information systems effectively. The socio-technical approach prioritizes integrating technology with the human aspects of care management, ensuring that staff are comfortable and proficient with the new systems (Sligo et al., 2017). MacKington Training's transition to EMR will necessitate a multifaceted training regimen focusing on usability, organizational structure, leadership, and technical support.

Critical Factors for Successful Implementation

1. Usability: Healthcare personnel need a robust understanding of how to navigate the EMR system to integrate it into daily workflows successfully. Training must encompass practical, hands-on sessions in addition to theoretical knowledge (Klein et al., 2019).
2. Organizational Structure: The training program should align with existing organizational protocols to foster an intuitive learning environment. Such alignment ensures that information flows seamlessly within the organization (Huang et al., 2021).
3. Leadership Support: An informed leadership that champions the adoption of the new system instills confidence among staff members. Ongoing support from leadership facilitates a culture of acceptance and innovation (Kamal et al., 2021).
4. Technical Support: Access to technical support personnel during and after the training sessions is crucial. This support can assist users of varying familiarity levels with technology, thereby enhancing their confidence (Bagnasco et al., 2020).

Focus on User Satisfaction

End-user satisfaction is a key indicator of successful information system implementation. Current research emphasizes the need to assess aspects such as interface usability, user experience, and content relevance, thus addressing both psychological and technological barriers (Lee, 2016). MacKington Training's approach integrates this feedback loop into their training sessions.

Evaluation Strategies

1. Assessing User Satisfaction: Regular evaluations of user satisfaction, focusing on identifying areas of difficulty within the EMR system, empower healthcare personnel to voice their concerns and enhance system usability (Khan et al., 2020).
2. Regular Updates and Refreshers: Implementing ongoing training and updates on system features keeps healthcare providers informed about the latest operational functionalities, strengthening user engagement and user experience (Gonzalez et al., 2020).

Continuous Evaluation and Support

The benefits derived from the EMR system must be continuously monitored to ensure that the system evolves alongside technological advancements and user needs. Regular assessments can pinpoint areas requiring adjustments or enhancements.

Incorporating Nurse Perspectives

Due to their frontline roles in patient care, nurses are invaluable stakeholders in evaluating information systems. Their feedback, focusing on the system's technology factor, affects inter-professional dynamics in care delivery. This feedback mechanism ensures that the system continues to meet the demands of healthcare providers, thereby promoting user satisfaction (Lee, 2016).

Reflection on Current Transition

The ongoing transition to EMR at MacKington Training emphasizes the company’s proactive approach utilizing a multifaceted training program that incorporates real-time implementation feedback. The creation of "superusers" ensures staff members have reliable resources for assistance as they adapt to the new system (Nelson & Staggers, 2014). These superusers, often comprising experienced nurses, facilitate smoother transitions by offering practical guidance during the rollout phase, thereby enhancing the collective adaptability of the healthcare team (Nelson & Staggers, 2014).

Conclusion

In conclusion, the transition to electronic medical records within MacKington Training embodies the complexity of adopting new information systems in healthcare. An effective evaluation of this transition underscores the critical importance of adequate training, user satisfaction, ongoing evaluation, and strategic leadership support. It is through these factors that healthcare organizations can ensure the successful integration of information systems, ultimately leading to improved healthcare delivery and patient outcomes.

References

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2. Bhan, N., et al. (2017). Beyond the clinic: Assessing the social determinants affecting health in individual patients. Global Health Action, 10(1).
3. González, S., et al. (2020). An innovative model to assess health information systems: The integral planning method. International Journal of Public Health, 65(6), 873-882.
4. Huang, Y., et al. (2021). Understanding organizational commitment: The mediating effect of employee training. Journal of Business Research, 129, 452-459.
5. Kamal, M. A., et al. (2021). The role of leadership in promoting the acceptance of health information systems in hospitals. Health Informatics Journal, 27(3), 146-155.
6. Klein, K. J., et al. (2019). Designing user-friendly health information technologies: The usability domain of health information technology. International Journal of Medical Informatics, 126, 88-94.
7. Lee, S. (2016). The effect of user participation on the success of healthcare information systems. Journal of Health Informatics Research, 2(1), 13-40.
8. Nelson, R. & Staggers, N. (2014). Health Informatics: An Interprofessional Approach. St. Louis, MO: Elsevier/Mosby.
9. Seligman, H. (2020). The value of health information technology in enhancing patient outcomes. Health Affairs, 39(7), 1187-1195.
10. Sligo, J., et al. (2017). Socio-technical factors influencing health information systems implementation. Journal of Biomedical Informatics, 64, 101-119.