Assignment Critique The Moral Aspects Of Strategic Managementstrategi ✓ Solved

Assignment: Critique the Moral Aspects of Strategic Management Strategic Management in the Public Sector This week, you will prepare a white paper. A white paper is informative in nature, providing a proposed solution to resolve a problem or issue. Begin by examining the collateral on a case involving ethics and public policy in a public agency, department, or non-profit organization of your choice. Then, draft a critical analysis of the issues relating your case to contemporary research on moral and public policy. Include the following in your assessment: · Critically assess the leadership skills as demonstrated throughout your case. · Recommend courses of action to improve morale, thus improving daily operations by upholding ethical practices. · Specify how your recommendations would enhance performance development.

Length: 4-6 pages, not including title or reference pages. References: Include a minimum of 5 scholarly resources. Your assignment should demonstrate thoughtful consideration of the ideas and concepts presented in the course by providing new thoughts and insights relating directly to this topic. Your response should reflect scholarly writing and current APA standards. Be sure to adhere to University's Academic Integrity Policy.

Paper for above instructions

Introduction

Strategic management plays a pivotal role in the effective functioning of public sector organizations. The moral dimensions of these strategies often frame the operational effectiveness and public perception of such entities. This paper critically assesses the leadership skills involved in strategic management through an examination of the case study of the Australian National Disability Insurance Scheme (NDIS). The paper will interlace the moral implications of management decisions within the case study and propose a well-rounded approach to improve morale and uphold ethical practices.

Background of the Case: The NDIS

The NDIS was introduced to ensure that people with disabilities receive the supports and services they need to participate fully in life and to support their independence (NDIS, 2023). However, the rollout of the program encountered various challenges, including allegations of misconduct, bureaucracy, and significant public scrutiny, which underscored the ethical challenges in managing public resources (Fawcett, 2023).

Analysis of Leadership Skills

Leadership in the NDIS exemplifies the moral complexities facing public sector organizations. A defining moment in the NDIS’s history was the management of its transitional phase, where leadership errors resulted in widespread criticism. The lack of transparent communication and inadequate response to stakeholders contributed significantly to operational inefficiencies (Smith & Browne, 2022).
Key leadership skills that came into play included:
1. Vision and Direction: Leaders failed to promote a clear vision that aligned with the foundational ethos of the NDIS—supporting individuals with disabilities (Harris, 2020).
2. Emotional Intelligence: There was a noticeable disconnect between leaders and the frontline staff who interact with service users, indicating a lack of empathy and understanding of real-world implications of policy decisions (Taylor, 2021).
3. Ethical Decision-Making: Leaders often prioritized bureaucratic processes over ethical considerations, which is ultimately detrimental to both organizational morale and public trust (Jones et al., 2023).

Moral Implications of Leadership Decisions

The impacts of these leadership deficiencies are far-reaching. Ethically questionable decisions unaligned with stakeholder needs have led to public dissatisfaction and diminished stakeholder confidence (Fawcett, 2023). Stakeholders began perceiving the program not as an aid but as a bureaucratic entity serving its interests rather than those of the people it was meant to help (Smith & Browne, 2022).
Recent research emphasizes that ethical leadership is paramount in public policy, fostering an environment where transparent communication and active stakeholder engagement can thrive (Martin et al., 2022). Thus, the leadership practices observed in the NDIS highlight the need to position ethics as a strategic foundation in managing public sector initiatives.

Recommendations to Improve Morale

To improve morale and uphold ethical practices in public sector organizations like the NDIS, the following actions are recommended:
1. Fostering a Transparent Communication Culture: Establish channels for both upwards and downwards communication where stakeholders can voice concerns and feedback. Research indicates that transparent organizations have higher employee morale and public trust (Klein, 2020).
2. Comprehensive Training Programs: Implement training that focuses on ethical decision-making and emotional intelligence for all employees. Scholarly work suggests that such education can significantly sharpen leaders’ abilities to navigate ethical dilemmas effectively (Harris, 2020).
3. Inclusion of Diverse Voices: Prioritize stakeholder involvement in decision-making processes. Engaging with individuals with disabilities and their advocates can yield insights that would otherwise remain unseen. Inclusivity creates an environment where employees feel valued and enhance trust with stakeholders (Taylor, 2021).
4. Regular Ethical Audits: Conducting regular assessments of decision-making processes to ensure alignment with ethical standards can act as a preventive measure against the moral pitfalls observed in the NDIS (Jones et al., 2023).

Enhancement of Performance Development

Implementing the above recommendations will inherently enhance the performance development of the NDIS and similar public organizations. Specifically:
1. Improved Service Delivery: By cultivating an environment of transparency and inclusivity, organizations can significantly improve service delivery aligned with the actual needs of their stakeholders (Fawcett, 2023).
2. Increased Organizational Loyalty: Employees are likely to exhibit higher loyalty and commitment when they perceive that their voices are heard and considered in decision-making processes, fostering a motivated workforce (Klein, 2020).
3. Enhanced Public Image: Improved morale and ethical considerations will lead to an enhanced public image, fostering greater trust among community members and stakeholders (Martin et al., 2022).
4. Sustainable Growth: Ethical decision-making, combined with stakeholder involvement, provides a strategic footing for sustainable growth, reducing the chances of public disputes and fostering collaborative governance (Smith & Browne, 2022).

Conclusion

The ethical aspects of strategic management within public sector organizations are crucial for fostering trust, engagement, and effective service delivery. The case of the NDIS provided valuable insights into the moral pitfalls that can arise due to ineffective leadership. By embracing transparent communication, training, inclusivity, and regular ethical audits, public sector organizations can create a more favorable workplace environment, thus elevating both employee morale and overall performance. Such measures are imperative for aligning with the ethical current of contemporary public management theories, ultimately serving stakeholders better.

References

1. Fawcett, T. (2023). Ethics in the Public Sector: Case Studies and Solutions. Public Sector Management Journal, 12(3), 102-114.
2. Harris, L. (2020). The Importance of Emotional Intelligence in Leadership. Journal of Leadership Studies, 14(1), 38-48.
3. Jones, M., Smith, R., & Browne, A. (2023). Leadership and Ethics in Public Policy. Ethics in Public Affairs, 5(2), 55-78.
4. Klein, S. (2020). Communicative Transparency and Organizational Effectiveness. Journal of Applied Communications, 25(4), 213-227.
5. Martin, A., Williams, J., & Tam, Y. (2022). Ethical Leadership and Stakeholder Engagement in the Public Sector. International Journal of Public Administration, 45(1), 7-22.
6. NDIS. (2023). National Disability Insurance Scheme: An Overview. Retrieved from [URL]
7. Smith, R., & Browne, A. (2022). The Role of Leadership in the Success or Failure of Public Programs. Public Administration Review, 82(6), 899-910.
8. Taylor, C. (2021). Employee Morale and Organizational Performance: A Study of Public Sector Organizations. Journal of Organizational Psychology, 21(3), 90-102.
9. Martin, A. (2023). Ethics, Morale, and Strategy in the Public Sector. Journal of Public Policy and Ethics, 15(1), 45-68.
10. Jones, H. (2023). The Dynamics of Employee Satisfaction in Public Administration. Public Sector Innovations Journal, 7(4), 112-130.