Assignment Detailsfirst You Will Need To Review The Employee Engagem ✓ Solved
Assignment Details: First, you will need to review the employee engagement survey assessment that you have completed in Module Two by implementing the grow, reality, obstacles, and way forward (GROW) model. Based on the findings, you will visualize and discuss what you plan to include in your adaptive leadership toolkit. Now consider things from the perspective of leadership skills, concepts, and behaviors. For adaptive leadership to be effective, it is imperative that leaders use different tools in different situations. Equally important is developing a metric, a means by which the desired behavior can be periodically assessed.
The measure you set determines the behavior you get, so effective leaders first determine the desired behavior, and then develop a metric to periodically assess progress. Make it strong, robust, and well supported. You should consider the following questions: · What leadership behaviors are needed to improve the work environment, determined via your assessment of the employee engagement survey? · What leadership skills would you recommend including in your organizational leader’s toolkit to develop the identified leadership behaviors? · How will improvements in the recommended leadership skills and behaviors improve organizational performance? Do the following: Write a post of 1 to 2 paragraphs .
Consider content from other parts of the course where appropriate. Use proper citation methods for your discipline when referencing scholarly or popular sources. Milestone One Guidelines and Rubric Overview You work as a director of leadership and learning for a company that makes prosthetics. The company has been in business since 1999 and employs over 350 people in its Tampa, Florida, headquarters and three plant locations across the Southwest. While the business is currently based in the United States, the company is exploring ways to move into Canadian markets within the next three years.
This year’s employee engagement survey results for the company show that some leadership areas were rated lower, while some were rated higher. The new chief human resources officer (CHRO) meets with the team to discuss the general results. Everyone agrees the focus will be on specific leadership development areas that are perceived as strengths and areas for improvement, primarily in regard to social intelligence, emotional intelligence, and the interpersonal skills of effective leaders. As part of the change management, the vice president of leadership and learning, your manager, asks you to create an adaptive leadership toolkit and, subsequently, to self-assess and create a personal leadership plan to test its efficacy.
Assignment Details: Revisit your Leadership Circle self-assessment results from the Module One journal assignment . Creative Competency Identification · Select one creative leadership core competency from the inner circle on the top half of the profile (relating, self-awareness, authenticity, system awareness, or achieving). Select this competency based on your determination that it is critical for success based on your assessment of the organization’s employee survey results. · Select one to two competencies from the outer circle associated with your chosen inner circle competency, and provide your rationale justifying the inclusion of these competencies in the adaptive leadership toolkit. · Reactive Competency Identification · Select one reactive leadership core competency from the inner circle on the bottom half of the profile (complying, protecting, or controlling).
Select this competency based on your determination that it is critical for success based on your assessment of the organization’s employee survey results. · Select one to two competencies from the outer circle associated with your chosen inner circle competency, and provide your rationale justifying the inclusion of these competencies in the adaptive leadership toolkit. · Comparison: Recommendations for Competencies and Leadership Circle Results · Compare and contrast your personal Leadership Circle profile results with the recommended competencies. Do the following: Submit a 3- to 5-page leadership core competencies report for your manager that includes your recommendations and rationale. This should be a Word document with 12-point Times New Roman font, double spacing and one-inch margins. Sources should be cited according to APA style.
Paper for above instructions
Introduction
In today's rapidly evolving business landscape, leadership plays a pivotal role in enhancing employee engagement. Utilizing the GROW (Goal, Reality, Options, Way Forward) model, we have identified various areas for improvement within our company, which manufactures prosthetics. The recent employee engagement survey indicates that leadership areas related to social intelligence, emotional intelligence, and interpersonal skills are perceived as critical areas needing development. The purpose of this report is to outline a strategic approach for building an adaptive leadership toolkit that will foster effective leadership behaviors, enhance organizational performance, and foster a positive work environment.
Leadership Behaviors Needed
The employee engagement survey has highlighted the need for improved leadership behaviors characterized by emotional intelligence. This aspect is crucial, as leaders with high emotional intelligence can better understand and manage their own emotions, as well as those of their team members (Goleman, 1995). The survey results suggest that employees desire leaders who exhibit empathy, active listening, and effective communication, which directly correlate to a positive workplace culture (Shuck et al., 2017). Consequently, it is vital to focus on enhancing these behaviors in our leadership team to create a more engaged and motivated workforce.
Recommended Leadership Skills
To foster the identified leadership behaviors, specific skills must be included in our organizational leader's toolkit:
1. Active Listening: This skill allows leaders to fully understand employee concerns and suggestions, thereby improving workplace relationships. It leads to a culture of openness, encouraging team members to voice their opinions (Bodie et al., 2015).
2. Empathy: Empathic leaders can connect emotionally with their team members, translating to increased trust and transparency. This connection fosters a supportive environment where employees feel valued (Yukl, 2013).
3. Effective Communication: Strong communication skills enable leaders to convey visions and goals clearly, minimizing misunderstandings and aligning the team's efforts with organizational objectives. This translates effectively to higher engagement (Hackman & Johnson, 2009).
4. Feedback Provision: Providing constructive feedback using the right tone and approach promotes growth and accountability in employees. Effective leaders offer feedback regularly, guiding their teams towards improvement while celebrating achievements (Sadler, 2016).
Including these skills in our adaptive leadership toolkit will be vital for nurturing an engaging work environment.
Improvement Outcomes on Organizational Performance
Enhancements in the recommended leadership skills and associated behaviors are projected to lead to several organizational improvements:
1. Increased Employee Engagement: Empowered leaders who actively listen and empathize will cultivate a high level of employee engagement, resulting in reduced turnover rates and improved productivity (Harter et al., 2002).
2. Higher Job Satisfaction: Effective leaders who communicate clearly foster an environment where employees feel satisfied with their roles, leading to enhanced job satisfaction and overall morale (McGowan et al., 2018).
3. Inclusive Culture: As leaders exhibit empathic behavior and actively listen, they create an inclusive culture that values diverse opinions and ideas, which drives innovative solutions (Carucci, 2019).
4. Enhanced Team Performance: When leaders offer consistent feedback and support, team performance tends to increase. A well-coordinated team can meet and exceed productivity targets (Sawyer et al., 2019).
5. Attract and Retain Talent: Organizations led by strong, emotionally intelligent leaders are more likely to attract and retain top talent, as potential employees are often drawn to workplaces with a positive reputation (Gallup, 2017).
Creative Competency Identification
Selected Inner Circle Competency
Among the leadership core competencies, self-awareness stands out as critical for success (Hannah et al., 2011). Heightened self-awareness allows leaders to recognize their emotional triggers, understand their leadership style, and identify how their behavior affects others. Given the need for improved interpersonal relationships within the company, self-awareness will enhance a leader's ability to be responsive and adaptive to team dynamics.
Associated Competencies
1. Emotional Agility: This competency entails the ability to navigate emotions and adapt to changes fluidly. Including emotional agility in our leadership toolkit will support leaders in managing their emotions while understanding those of their team (Dailey, 2020).
2. Authenticity: Leaders who exhibit authenticity build trust and rapport within their teams. This creates an environment where team members feel encouraged to share their thoughts and contribute to an open dialogue (Gardner et al., 2005).
Reactive Competency Identification
Selected Inner Circle Competency
The reactive competency identified is protecting. Leaders who default to a protective mindset often create a defensive workplace, stifling open communication and innovation. In a fast-evolving environment, it is essential to develop resilience in leaders who typically exhibit protective behaviors (Kegan & Lahey, 2009).
Associated Competencies
1. Healthy Boundaries: Establishing healthy boundaries helps leaders manage stress while ensuring that team members feel comfortable addressing challenges without fear of judgment or retribution (Siegel, 2012).
2. Conflict Resolution: This competency empowers leaders to navigate conflicts productively and encourage collaboration, which reduces protective tendencies and cultivates a constructive atmosphere (Walker, 2004).
Comparison: Recommendations for Competencies and Leadership Circle Results
The recommended competencies reflect a clear alignment with our company’s values and the insights derived from the employee engagement survey. While the assessment showed a weaker presence of empathy and emotional intelligence among leaders, prioritizing the development of self-awareness, healthy boundaries, and emotional agility signals a shift toward fostering a collaborative culture. By closing these competency gaps, we can evolve from a reactive to a proactive leadership approach.
Conclusion
In conclusion, addressing the leadership behaviors identified in the employee engagement survey through the enhancement of specific skills in our adaptive leadership toolkit is essential. By fostering self-awareness, emotional intelligence, and developing key competencies such as active listening, empathy, and stress management, our organization can enhance employee engagement. Ultimately, this approach will drive improved organizational performance and create a more supportive work environment.
References
1. Bodie, G. D., St. Pierre, K. A., & Jones, S. A. (2015). The effects of active listening on perceived empathy and interpersonal trust. International Journal of Listening, 29(2), 97-112.
2. Carucci, R. (2019). Why leaders need to be emotionally intelligent. Harvard Business Review. https://hbr.org/2019/09/why-leaders-need-to-be-emotionally-intelligent
3. Dailey, T. (2020). Emotional agility: How to navigate life’s changes with flexibility. People & Strategy, 43(4), 12-14.
4. Gardner, W. L., Avolio, B. J., Luthans, F., Walumbwa, F. O., & May, D. R. (2005). Can you see the real me? A self-based model of authentic leader and follower development. The Leadership Quarterly, 16(3), 343-372.
5. Gallup. (2017). State of the American workplace. Gallup. https://www.gallup.com/workplace/238079/state-american-workplace-report-2017.aspx
6. Goleman, D. (1995). Emotional intelligence: Why it can matter more than IQ. Bantam Books.
7. Hackman, M. Z., & Johnson, C. E. (2009). Leadership: A communication perspective. Waveland Press.
8. Hannah, S. T., Uhl-Bien, M., Avolio, B. J., & Cavarretta, F. (2011). A framework for examining leadership in extreme contexts. The Leadership Quarterly, 22(3), 356-366.
9. Harter, J. K., Schmidt, F. L., & Hayes, T. L. (2002). Business-unit-level relationship between employee satisfaction, employee engagement, and business outcomes: A meta-analysis. Journal of Applied Psychology, 87(2), 268-279.
10. Kegan, R., & Lahey, L. L. (2009). Immunity to change: How to overcome it and unleash the potential in yourself and your organization. Harvard Business Press.
11. McGowan, J., et al. (2018). The influence of leadership style on job satisfaction: A systematic review. The International Journal of Human Resource Management, 31(9), 1121-1143.
12. Sadler, P. (2016). Understand how to give feedback effectively. The Coaching Psychologist, 12(1), 13-15.
13. Sawyer, K., et al. (2019). The role of leadership in team performance: A review of the literature. Team Performance Management, 25(4), 203-220.
14. Siegel, D. J. (2012). The mindful therapist: A clinician's guide to mindsight and neural integration. Norton & Company.
15. Shuck, B., Reio, T. G., & Rocco, T. S. (2017). Employee engagement and employee organizations: The role of career development in the workplace. Advances in Developing Human Resources, 19(4), 425-440.
16. Walker, J. L. (2004). The role of emotional intelligence in resolving conflict. Conflict Resolution Quarterly, 22(2), 147-164.
17. Yukl, G. (2013). Leadership in organizations. Pearson Education.