Bco122 Oral Communication Skills Key Topicskey Topics To Cover For F ✓ Solved

BCO122 Oral Communication Skills Key Topics Key Topics to cover for Final Timed-Controlled Assignment ï‚· Types of communication eg (oral, written, verbal, nonverbal) ï‚· Communication perspectives – settings and contexts ï‚· Intercultural communication ï‚· Active Listening ï‚· Interpersonal and Group communication and conflict resolution ï‚· Group Leadership ï‚· Effective meetings ï‚· Public speaking: o structure o visual aids and referencing o language and voice o non-verbal communication (body language, eye contact, etc.) BCO122 Oral Communication Skills Task: Final timed-assignment - Reflection ï‚· Submit a written reflection of what you have learned from the course and how this can be applied in both your future studies and your working life ï‚· Content: o You should demonstrate knowledge and understanding of the key topics (see accompanying document) and their importance in effective communication. o You should show critical thinking by analysing the concepts and addressing any issues into their application in the world of business. o You should reflect on your experience of presenting and what impact your newly acquired knowledge had on your assignments.

Formalities: ï‚· Wordcount: words ï‚· Font: Arial 12,5 with 1,5 line spacing ï‚· Justified main body text ï‚· Paragraph spacing ï‚· Any use of references or bibliography must be in Harvard’s citation style. Submission: Week 13 with a deadline of submission of Sunday 9th May 2021 at 23:59 CEST. – Due to moodle being down, email to [email protected] and cc in your academic counsellor. Weight: This task is a 40% of your total grade for this subject. Learning outcomes that will be assessed: ï‚· Correct use of language (accuracy/appropriacy/register) ï‚· Ability to write with organisation, coherence and cohesion ï‚· A clear knowledge and understanding of the topics (see key topics) ï‚· Ability to critically assess your presentations and make recommendations for the future ï‚· Ability to reflect on the course content and its application and the impact of effective communication Rubrics Exceptional 90-100 Good 80-89 Fair 70-79 Marginal fail 60-69 Knowledge & Understanding (20%) Student demonstrates excellent understanding of key concepts and uses vocabulary in an entirely appropriate manner.

Student demonstrates good understanding of the task and mentions some relevant concepts and demonstrates use of the relevant vocabulary. Student understands the task and provides minimum theory and/or some use of vocabulary. Student understands the task and attempts to answer the question but does not mention key concepts or uses minimum amount of relevant vocabulary. Application (30%) Student applies fully relevant knowledge from the topics delivered in class. Student applies mostly relevant knowledge from the topics delivered in class.

Student applies some relevant knowledge from the topics delivered in class. Misunderstanding may be evident. Student applies little relevant knowledge from the topics delivered in class. Misunderstands are evident. Critical Thinking (30%) Student critically assesses in excellent ways, drawing outstanding conclusions from relevant authors.

Student critically assesses in good ways, drawing conclusions from relevant authors and references. Student provides some insights but stays on the surface of the topic. References may not be relevant. Student makes little or none critical thinking insights, does not quote appropriate authors, and does not provide valid sources. Communication (20%) Student communicates their ideas extremely clearly and concisely, respecting word count, grammar and spellcheck.

Student communicates their ideas clearly and concisely, respecting word count, grammar and spellcheck. Student communicates their ideas with some clarity and concision. It may be slightly over or under the wordcount limit. Some misspelling errors may be evident. Student communicates their ideas in a somewhat unclear and unconcise way. Does not reach or does exceed wordcount excessively and misspelling errors are evident.

Paper for above instructions

The BCO122 Oral Communication Skills course has been an instrumental journey in developing my understanding of various forms of communication and their practical applications in both academic and professional settings. This reflection aims to analyze key topics covered in the course, including types of communication, intercultural communication, active listening, interpersonal and group communication, group leadership, effective meetings, and public speaking. I will assess how these concepts have reshaped my perception of communication and their implications for my future studies and career.

Understanding Types of Communication

The course introduced the fundamental types of communication: oral, written, verbal, and nonverbal. Each type serves distinct functions and can significantly influence interpersonal relationships and group dynamics. For instance, verbal communication, characterized by the use of words—spoken or written—is pivotal for expressing thoughts, emotions, and intentions (Adler, 2016). It is crucial to recognize that successful communication often relies on context and setting. Nonverbal communication, on the other hand, encompasses body language, gestures, facial expressions, and eye contact, which can convey meaning beyond verbal words (Knapp & Hall, 2010). Understanding these different forms and their impact on communication has taught me that effective messaging hinges not only on what is said but also on how it is delivered.

Intercultural Communication

Interactions in today's global environment often involve individuals from diverse cultures. The course has emphasized the importance of intercultural communication as an essential skill for navigating differences in cultural norms, values, and expectations (Ting-Toomey & Dorjee, 2014). For instance, variations in communication styles can lead to misunderstandings; thus, cultural awareness and sensitivity are vital in building relationships across cultures. Reflecting on my experiences, I recognize that embracing diversity enhances collaboration and innovation.

Active Listening

Active listening emerged as a critical component of effective communication. This process goes beyond simply hearing words; it involves fully engaging with the speaker to understand their message thoroughly (Brownell, 2012). Techniques such as paraphrasing and asking clarifying questions have allowed me to become a more empathetic listener. As I work on group projects, I find that active listening fosters respect, trust, and teamwork. It reduces conflicts and creates a more cohesive environment, proving that communication is as much about listening as it is about speaking.

Interpersonal and Group Communication

Throughout the course, we focused on interpersonal and group communication, particularly concerning conflict resolution and group leadership. Recognizing different conflict styles, such as accommodating, avoiding, competing, and collaborating, has equipped me with tools to handle disagreements effectively (Thomas & Kilmann, 1974). Collaborating to resolve conflicts promotes a culture of inclusivity and collective problem-solving in group settings. Moreover, my understanding of group leadership has improved, allowing me to hone skills like delegation, motivation, and group cohesion. These insights are crucial as I progress in my career, especially in roles that require teamwork and collaboration.

Effective Meetings

We discussed the significance of effective meetings as a means to facilitate communication within organizations. Structuring meetings to ensure clear agendas, participant roles, and time management is key to maximizing productivity (Tanzi, 2021). Throughout the course, I have learned to prepare for meetings by establishing objectives and anticipating possible challenges. This preparedness encourages active participation and fosters an environment conducive to idea sharing and constructive feedback. In my future workplace, I intend to apply these strategies to enhance team collaboration and productivity.

Public Speaking

Public speaking emerged as a paramount skill that intersects with various communication facets. The course taught me that effective public speaking is built on solid structure, appropriate language, and nonverbal cues. Preparing speeches that are clear and engaging requires careful consideration of the audience's interests and context (Lucas, 2015). Additionally, incorporating visual aids effectively can enhance the audience's comprehension and retention of information (Meyer, 2020). As someone who initially struggled with anxiety related to public speaking, the practice and constructive feedback I received transformed this apprehension into confidence. I now embrace opportunities to present ideas, knowing that preparation and practice significantly contribute to success.

Analyzing My Experience

In reflecting on my presentation experiences throughout the course, I recognize the improvements I have made while applying these concepts. Initially, I approached presentations with trepidation. However, by applying techniques learned in BCO122, such as strategic use of nonverbal communication and active engagement with the audience, I have been able to connect with listeners more effectively. Engaging their attention through appropriate eye contact and body language has allowed me to convey messages more authentically. Additionally, feedback from peers and instructors provided critical insights, enabling me to continuously enhance my presentation skills.

Application of Skills in Future Studies and Work

The skills I have acquired through BCO122 extend far beyond the classroom. As I continue my academic journey, the principles of effective communication will be vital in participating in discussions, group projects, and presentations. In professional settings, strong communication skills are essential for networking, team collaboration, and conflict management. Understanding various communication styles will allow me to adapt to diverse environments and build meaningful relationships in the workplace.

Conclusion

In conclusion, BCO122 has enriched my understanding of oral communication skills and their application in real-world settings. From recognizing the intricacies of different communication types to mastering public speaking and active listening, the lessons learned throughout the course are invaluable. As I move forward in my studies and career, I remain committed to honing these skills, contributing toward creating inclusive, collaborative, and productive environments.

References

1. Adler, R.B. (2016). Interplay: The Process of Interpersonal Communication. Oxford University Press.
2. Brownell, J. (2012). Listening: Attitudes, Principles, and Skills. Pearson.
3. Knapp, M.L., & Hall, S. (2010). Nonverbal Communication in Human Interaction. Wadsworth.
4. Lucas, S.E. (2015). The Art of Public Speaking. McGraw-Hill Education.
5. Meyer, E.–L. (2020). The Visual Aid: Graphics and Presentations that Work. Blackstone Publishing.
6. Tanzi, M. (2021). The Art of Effective Meetings: The Five Essential Elements of Effective Meeting Communication. Routledge.
7. Thomas, K.W., & Kilmann, R.H. (1974). Thomas-Kilmann Conflict Mode Instrument. XICOM.
8. Ting-Toomey, S., & Dorjee, T. (2014). Communicating Across Cultures. The Guilford Press.
9. Guffey, M.E., & Loewy, D. (2015). Business Communication: Process and Product. Cengage Learning.
10. Wood, J.T. (2015). Interpersonal Communication: Everyday Encounters. Cengage Learning.