Course Learning Outcomes Covered Demonstrateasolid Understanding Of ✓ Solved

Course Learning Outcomes-Covered · Demonstrate a solid understanding of decision making process for complex issues pertaining to business environment both internally and externally. (1.2) · Identify ethical issues and dilemmas that businesses often face and employ ethical standards in all manners and circumstances. (1.4 & 3.3) · Apply and analyze various concepts of problem solving in diverse contexts and business situations. (1.5 & 2.2) · Identify and analyze different perspectives on understanding problems for different situations. (3.1) Critical Thinking Case studies: Mr. Khaled is the HR manager in Alkhalili Company. Alkhalili Company is in construction business. In COVID-19, construction industry were affected a lot.

Alkhalili Company were also affected and lost several projects. Some projects were gone in heavy loss. Company has decided to downsize its work force. KHALID was in such a situation that telling the truth about staff layoff to his friends will make him disloyal to the company. At the same time hiding about staff layoff from his close friend will make Khaled disloyal towards his friend.

In this case, Khaled may find it difficult to find out all facts especially the time workers would take to find a new Job .Khaled, the workers, His Boss, society, the company are the affected stakeholders. The right of both the workers and company to know and hide about layoff and the loyalty that company and workers expect from Khaled are the main ethical issues Khaled face. The consequences of telling and hiding about the staff layoff would be, Khaled may lose his job, workers will get time to find other placement, Khaled will remain in good book of management or workers have to suffer from sudden job loss. Anyway, before reaching a conclusion Khaled should have to think about the duties towards company as an employee also about how society is going to value him by the decision he take.

However, Khaled can warn both employees and management like not to make any big financial commitment or about the after effect of hiding the layoff truth from employees. At last Khaled must take a decision considering all these factors and should have the gut to stand on the decision taken by him. Assignment Question(s) : (Marks . Identify the problem. What are the other sub problems? [Word count: ] [0.5 Marks] a.

Main problem: …………………………………….. b. Other problems: 2. Write the problem statement document? [Word count: ] [1 Mark] 3. Identify the Cause of the problem through 5 Why Technique [Word count: ] [1.5 Mark] a. Why-1 b.

Why-2 c. Why-3 d. Why-4 e. Why-. Gather information: What information should you gather that would be helpful to know before making a decision? [Word count: ] [0.5 Marks] 5.

Consider the various choices of solution? [Word count: ] [0.5 Marks] 6. What are ethical issues in this case? How you can resolve these ethical issues? [Word count: ] [1 Mark] Course Learning Outcomes-Covered · Demonstrate a solid understanding of decision making process for complex issues pertaining to business environment both internally and externally. (1.2) · Identify ethical issues and dilemmas that businesses often face and employ ethical standards in all manners and circumstances. (1.4 & 3.3) · Apply and analyze various concepts of problem solving in diverse contexts and business situations. (1.5 & 2.2) · Identify and analyze different perspectives on understanding problems for different situations. (3.1) Critical Thinking Case studies: Mr.

Khaled is the HR manager in Alkhalili Company. Alkhalili Company is in construction business. In COVID-19, construction industry were affected a lot. Alkhalili Company were also affected and lost several projects. Some projects were gone in heavy loss.

Company has decided to downsize its work force. KHALID was in such a situation that telling the truth about staff layoff to his friends will make him disloyal to the company. At the same time hiding about staff layoff from his close friend will make Khaled disloyal towards his friend. In this case, Khaled may find it difficult to find out all facts especially the time workers would take to find a new Job .Khaled, the workers, His Boss, society, the company are the affected stakeholders. The right of both the workers and company to know and hide about layoff and the loyalty that company and workers expect from Khaled are the main ethical issues Khaled face.

The consequences of telling and hiding about the staff layoff would be, Khaled may lose his job, workers will get time to find other placement, Khaled will remain in good book of management or workers have to suffer from sudden job loss. Anyway, before reaching a conclusion Khaled should have to think about the duties towards company as an employee also about how society is going to value him by the decision he take. However, Khaled can warn both employees and management like not to make any big financial commitment or about the after effect of hiding the layoff truth from employees. At last Khaled must take a decision considering all these factors and should have the gut to stand on the decision taken by him.

Assignment Question(s) : (Marks . Identify the problem. What are the other sub problems? [Word count: ] [0.5 Marks] a. Main problem: …………………………………….. b. Other problems: 2.

Write the problem statement document? [Word count: ] [1 Mark] 3. Identify the Cause of the problem through 5 Why Technique [Word count: ] [1.5 Mark] a. Why-1 b. Why-2 c. Why-3 d.

Why-4 e. Why-. Gather information: What information should you gather that would be helpful to know before making a decision? [Word count: ] [0.5 Marks] 5. Consider the various choices of solution? [Word count: ] [0.5 Marks] 6. What are ethical issues in this case? How you can resolve these ethical issues? [Word count: ] [1 Mark]

Paper for above instructions

Management Ethical Dilemma at Alkhalili Company

Problem Identification

a. Main Problem

The main problem faced by Khaled, the HR Manager of Alkhalili Company, is the potential staff layoffs due to significant losses incurred by the company during the COVID-19 pandemic. The ethical dilemma arises from Khaled’s position as he is torn between disclosing sensitive information about layoffs to friends (employees) and remaining loyal to his employer by maintaining confidentiality.

b. Other Sub-problems

1. Employee Welfare: Employees need to find new jobs and may not have enough time if layoffs are communicated too late.
2. Company Reputation: Maintaining the integrity and public perception of the management while handling layoffs ethically is crucial for the company.
3. Emotional Impact: The emotional distress of employees can affect morale and productivity levels within the company.
4. Stakeholder Trust: Trust may wane among stakeholders (employees, management, and unions) depending on how communication is handled.
5. Legal Implications: There may be legal ramifications if layoffs are not handled in accordance with labor laws and contractual obligations.

Problem Statement Document

Alkhalili Company, positioned in the construction sector, is confronting significant financial losses due to the COVID-19 pandemic, compelling management to consider workforce downsizing. Mr. Khaled, the HR Manager, is faced with an ethical dilemma: disclosing critical information regarding imminent layoffs to employees, risking his loyalty to the company, or withholding the information to maintain his position within the firm and protect his professional identity. The decision presents a multi-faceted challenge that requires careful assessment of ethical, emotional, and legal implications impacting all stakeholders involved.

Cause of the Problem: 5 Why Technique

a. Why-1: Why is the company considering layoffs?

The company has experienced a detrimental impact on its revenue streams due to the COVID-19 pandemic, resulting in unsustainable operational costs.

b. Why-2: Why has COVID-19 affected the company’s revenue?

The construction industry saw halted projects and reduced workforce availability, leading to delays in operations and loss of contracts.

c. Why-3: Why were projects canceled?

Government restrictions on construction activities during the pandemic and a decrease in demand for construction services resulted in project cancellations.

d. Why-4: Why did the company not anticipate such a drastic downturn?

There may have been a lack of contingency planning and risk assessment regarding how global health crises could affect business operations.

e. Why-5: Why is there a conflict in communication regarding layoffs?

Khaled faces conflicting loyalties—his obligation to inform employees and his responsibility to adhere to company policy regarding sensitive information.

Information Gathering

The following information should be gathered before Khaled makes a decision:
1. Company Financial Reports: Understanding the extent of losses and how many employees need to be laid off.
2. Employee Contracts: Identifying legal obligations regarding layoffs and notice periods required.
3. Labor Market Conditions: Analyzing the job market to understand how long it may take for laid-off employees to find new jobs.
4. Employee Feedback: Gathering opinions from employees on how they perceive job security and management’s transparency.
5. Company Layoff Policies: Reviewing existing policies governing layoffs and how they have been applied previously.

Various Choices of Solution

1. Transparent Communication: Informing employees about potential layoffs as early as possible, allowing them time to prepare for the transition.
2. Gradual Downsizing: Implementing a phased approach to layoffs, giving employees more time to adapt and seek other opportunities.
3. Internal Reassignments: Exploring options to reassign employees to less critical projects instead of laying them off outright.
4. Negotiation with Management: Proposing alternatives to layoffs, such as temporary furloughs or reduced hours, to minimize financial strain while retaining employees.
5. Ethical Consultation: Seeking guidance from an ethicist or HR consultant on best practices for handling layoffs ethically.

Ethical Issues and Resolutions

The case at hand involves various ethical issues:
1. Loyalty to Company vs. Loyalty to Employees:
- Resolution: Khaled must communicate clearly with employees while adhering to company policies, emphasizing the challenges faced by the company without breaching confidentiality.
2. Right to Information:
- Resolution: While Khaled must withhold specific details, he can encourage management to provide a general notice regarding financial difficulties and potential layoffs, allowing employees to be prepared.
3. Impact on Employee Well-being:
- Resolution: Khaled could propose employee assistance programs (EAP) for employees experiencing distress due to job uncertainty and offer resources for job searching.
4. Transparency vs. Reputation Management:
- Resolution: Finding a balance where Khaled can assure employees that all efforts are being made to minimize layoffs can maintain employee morale while also protecting the company's image.
5. Stakeholder Trust:
- Resolution: Actively engaging all stakeholders in open discussions about the company’s situation can foster trust and create a sense of teamwork lasting beyond the crisis.

Conclusion

Khaled’s decision-making process will significantly affect the company and its employees in the wake of a tumultuous business environment. Ethical considerations, stakeholder analysis, and the careful balance of loyalties must guide his choices. By addressing the outlined ethical dilemmas and employing strategic solutions, Khaled can lead the organization through a challenging transition while upholding the principles of transparency and responsibility.

References

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