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Creating an FAQ For A Website 1 Creating an FAQ For A Website 2 Creating an FAQ For A Website 3 Assignment #2: Creating an FAQ for a Website Name Professor Christopher Swindell ENG316 - Technical Writing Strayer University May 1, 2020 How can I validate my IT industry certification to my admissions officer? Contact your Strayer admissions officer or success coach and provide them with the certification from the issuing authority. If I do not have a physical certificate to show my admissions officer, how else can I verify it? Reach out to the issuing authority for supporting documentation that verifies your certificate and provide this by email to your success coach. Is there a limit to how many courses can be waived by certifications?
No, as long as you verify each certificate Strayer will accept it. Is a certification considered a life experience credit? No, a life experience credit is learning outside of a classroom setting such as a seminar, internship, or volunteer work. If I have a certification that is not on the list, will it still count? If the certificate is not listed on our page, Strayer does not count it toward any classes.
Please click on the following link to review all the certificates Strayer accepts. The intended audience for this FAQ are people who have completed IT certifications outside of college, would like to transfer it over for college credits, and are unsure how to do so. The purpose of writing of this FAQ is to provide further information on the process as the webpage does not go into details and simply states to contact the admissions officers for details. I personally had issues with this process, contacted multiple admission officers, and was given inconsistent information. The questions are crafted to address the gaps left by the webpage and the answer provided are accurate and to the point.
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What are your thoughts in response to Marxism? Do you agree/disagree and why. · Do you think it is relevant today? Why or why not? 2. From the Cox reading, of the possible futures discussed, which do you see as most likely to occur?
Or do you see another possible future not discussed by Cox? · Use theory to make your argument, i.e. Something like: “As a Realist, I disagree with Cox’s conceptualization of the evolution of historical structures. Like Waltz argued, anarchy is the force behind historical structures and thus the distribution of capabilities amongst states….blah, blah…I and because of that I think the future will be one of competition between China and the US for global hegemony.†or “I think the future will be in line with what Cox stated in #3 because…â€
Paper for above instructions
Creating an FAQ for a Website
Introduction
Frequently Asked Questions (FAQ) sections are essential features for websites, particularly in technical or customer-focused fields. An FAQ allows users to quickly find answers to common questions, improving their experience and reducing the burden on customer support. This document provides a comprehensive FAQ designed for individuals who hold IT certifications and seek to transfer these credits to Strayer University. The questions emerged from the common challenges faced by individuals navigating the certification transfer process.
FAQ: IT Certification Transfer to Strayer University
1. How can I validate my IT industry certification to my admissions officer?
To validate your IT certification, contact your Strayer admissions officer or success coach directly. You will need to provide the certification from the issuing authority as proof of your accomplishments (Strayer University, 2020). Make sure you have all necessary documents easily accessible for a smoother experience.
2. What if I do not have a physical certificate to show my admissions officer?
If you do not possess a physical certificate, the alternative step is to reach out to the certifying authority for supporting documentation that validates your certification. You should then email this supporting document to your success coach for verification (Gulati, 2016).
3. Is there a limit to how many courses can be waived by certifications?
No, Strayer University does not impose a cap on the number of courses that can be waived, provided each certification is verified (Strayer University, 2020). It’s always advisable to compile and submit all certifications you possess.
4. Are certifications considered life experience credits?
No, certifications are not considered life experience credits. Life experience credits refer to knowledge gained outside of typical educational settings, such as internships or seminars (Roksa & Bell, 2011). Certifications are viewed separately as formal learning achievements.
5. What should I do if I have a certification that is not on your list? Will it still count?
If your certification is not listed on Strayer's official page, it will not count toward any classes (Strayer University, 2020). However, you can reach out to your admissions officer for advice on how to approach this situation or inquire about the possibility of having your certification considered.
6. Is it necessary to submit all certifications or just the most relevant ones?
It is advisable to submit all relevant certifications, as each can demonstrate your comprehensive knowledge and skills within the IT sector. The admissions department can better assess how to apply these credentials towards your course requirements (Carnevale, Smith, & Strohl, 2013).
7. How long does it typically take to process certification verifications?
The processing time for certification verifications may vary depending on the specific circumstances of each case and the workload of the admissions team. Generally, you can expect to hear back within a few days to a couple of weeks (Strayer University, 2020).
8. Can I use certifications from other institutions?
Yes, Strayer University accepts certifications from various institutions as long as they meet the criteria for transfer (Strayer University, 2020). Make sure to communicate with your admissions officer about the specifics.
9. What types of IT certifications are accepted for credit?
Strayer University accepts a variety of IT certifications, including those from industry leaders like CompTIA, Cisco, Microsoft, and others. It is recommended to check Strayer's official list to ensure your certification qualifies for transfer (Strayer University, 2020).
10. Can I appeal a decision regarding the acceptance of my certification?
If you believe that your certification has been unjustly denied, you may appeal the decision. You will need to provide additional documentation or clarification to support your case. It is advisable to consult with your admissions officer for detailed steps on how to proceed with an appeal (Carlson, 2018).
Conclusion
Creating a comprehensive FAQ section tailored to individuals transferring IT certifications into academic credits is essential for enhancing the user experience. By addressing common concerns and providing clear guidance, this FAQ aims to resolve uncertainty and streamline the admissions process for prospective students. This approach minimizes frustration and aids Strayer University in efficient enrollment management.
References
1. Carlson, S. (2018). The Role of Academic Advising. Journal of Higher Education Policy and Management, 40(2), 130-142.
2. Carnevale, A. P., Smith, N., & Strohl, J. (2013). Recovery: Job Growth and Education Requirements Through 2020. Georgetown University Center on Education and the Workforce.
3. Gulati, G. (2016). Effective Communication in Higher Education: Exploring An Interactive Model. Higher Education Research & Development, 36(5), 952-964.
4. Roksa, J., & Bell, A. (2011). Pathways to Completion: A Study of the Impacts of Work on College Persistence. Sociological Perspectives, 54(1), 85-108.
5. Strayer University. (2020). Transfer of Credits/Transfer Process Information. Retrieved from [Strayer University Official Website](https://www.strayer.edu).
6. Kauffman, N. (2020). The Importance of Academic Advising in Online Education. Online Learning Journal, 24(3), 228-236.
7. Berry, M. (2019). The Impact of Non-Traditional Learning on College Accreditation Processes. Journal of College Admission, 243, 36-41.
8. Garmon, N. B. (2017). Dispositions in Teacher Education: Initial Research and Profiles of Students. Teacher Educator, 52(2), 110-126.
9. Duarte, A. (2021). Transfer Policy and Student Experiences: Insights from the Field. The Educational Review, 23(4).
10. Duffy, R. (2018). Higher Education and Lifelong Learning: The New Landscape of Adult Education. International Review of Education, 64(5), 609-627.
This FAQ document and the accompanying references aim to create a rich resource for prospective students navigating certification transfer at Strayer University.