Effective Communication Skill2contracting And Negotiatingedwin Villa ✓ Solved

EFFECTIVE COMMUNICATION SKILL 2 Contracting and Negotiating Edwin Villa Rivera MKTG 410 American Military University 28 March 2021 Effective Communication Skills Introduction Communication involves the exchange of information among different parties. These parties must understand each other in the process and agree to take the required action regarding the information, or the recipient should be able to use it effectively. Therefore, a person relaying the information must portray practical communication skills to ensure that communication passes effectively to the recipient. One should learn to use these communication skills effectively to communicate his/her ideas effectively. This paper discusses these communication skills that one needs to learn and use to deliver information effectively.

Communication Methods People communicate through two main methods; verbal and written. Regardless of the way used, the information should clear. Also, the choice of the process to use depends on the information that one wants to pass to the recipient. One should understand the circumstances in which to use each of the communication methods. Important verbal Skills for Effective Communication Skillful communication guarantees the effective relay of information from one party to another.

The following are some of the essential communications skills required to communicate effectively using either of the mentioned methods. Active Listening One should be an effective listener for the communication effectively. They should listen to other speakers, decode their information, and reply accordingly regarding the discussion context. The skill also allows one to understand other speakers' needs (Gluyas, 2015), summarize them, and attend effectively. One should learn this skill and practice them effectively to make them part of their daily conversation or communication.

Non-verbal communication cues Pure words do not guarantee effective relaying of information from the speaker to the recipient; non-verbal communication cues enhance the message that the speaker is trying to relay. These cues comprise body language, which impacts how others interpret what is said and their attitude. A speaker should pay attention to the gestures they make, facial expressions, and body language to ensure that they are aligned to their relaying message (Thompson, 2018). Understand the audience perspective Speaker and the audience link together in different ways. Before deciding to give the speaker their time, the audience must know the information they want from the speaker.

There the speaker should understand the audience's perspective and try to understand how they see the information. He should understand areas in the information that might be challenging to the audience and simplify them for easy understanding (Gluyas, 2015). Vocal tone variation This skill is another very essential skill to the speaker communicating to a large group audience. A speaker should keep their audience engaged throughout the presentation. Audiences get bored when the speaker is not able to engage the audience in their presentation.

Also, the audience may try to interrupt the speaker by making unnecessary movements or talking to each other(Buluş, Atan, & Sarıkaya, 2017). To avoid such embarrassing moments speaker should employ tonal variation to engage the audience. He should use voice inflection to emphasize the critical points and also utilize pitch variation to express emotions. This skill is learnt through studying the audience demographics and using the variations that will get them engaged. Confidence Speaking with confidence enables one to build trust and command the respect of the audience.

One way to build confidence is to have substantial knowledge and ideas on the topic one is communicating. Also, confidence enables the speaker to engage the audience throughout the presentation. Factors that impact one’s ability to speak confidently include command of the subject matter, word choices, voice's tone, body language, and ability to make direct eye contact with the audience. One should build these skills through constant practice through their communications or presentation. Thoughts organization Prior to Speaking Before making a presentation, the speaker should arrange his thoughts effectively.

The process involves preparation for the presentation through thinking and making notes that will guide during the presentation. After completing making notes, the speakers should also try to organize the mind's thoughts before speaking. Written Communication Written communication is another crucial method for relaying information from the communicator to the recipient; for effective communication, one should employ the best skills that will engage the audience and make them grasp the information quickly. The following are essential skills that a communicator should have to communicate effectively through writing. Clarity The clarity enables the reader to understand what one is trying to communicate through.

One should learn how to write in simple language and sticking to concrete and specific information. The reader or the audience should not spend their time trying to understand the information conveyed in writing. One should learn to create clarity in their message by ensuring no ambiguity in their writing. Conciseness The writing one is trying to convey should be as concise as possible. It should not contain massive unnecessary tests that can make intended information hard to get in the process.

The aim of ensuring conciseness is to ensure that the reader can get the intended message quickly and effectively. Therefore, the writer should only include the required information in their writing. Use the right tone to write effective communication One should understand the context of the information they are relaying and try to use the proper technique to communicate their thoughts. The style is used to engage the readers as they go through the entire text to get the information they want to pass. To effectively learn a skill, one should understand the different contexts and the purpose of writing.

Learning the Skills to Communicate effectively Through Writing Learning writing communication ensures that you improve the communication process and clarity of the information you are trying to convey. One should understand some of the skills regarding writing and effective communication. First, the writer should realize the goal of their paper. The skills help the writer to keep focus and clarity in the entire writing process (Thompson, 2018). Second, the writer should limit the writing details to only the required information, ensuring that only useful information is included.

Third, the writer should use the outline to guide in organizing the points to convey in their writing. The system also ensures that every moment in writing is presented logically. Conclusion Communication is the most critical and essential process that ensures that information is conveyed from one point to another. Verbal and written communication are the two most commonly known forms of communication. One is required to have the right skills to use these forms effectively.

They should take their time to learn every skill associated with each method to understand how to present their ideas and communicate them effectively with clarity. References Gluyas, H. (2015). Effective communication and teamwork promote patient safety. Nursing Standard (2014+) , 29 (49), 50. Thompson, N. (2018).

Effective communication: A guide for the people professions . Macmillan International Higher Education. Buluş, M., Atan, A., & Sarıkaya, H. E. (2017). Effective Communication Skills: A New Conceptual Framework and Scale Development Study. International Online Journal of Educational Sciences , 9 (2).

Paper for above instructions

Edwin Villa Rivera

MKTG 410

American Military University

28 March 2021

Introduction

Effective communication plays a pivotal role in contracting and negotiating processes, especially in business settings. It enables individuals to convey their ideas clearly and understand the perspectives of others, facilitating smoother transactions and agreements. Miscommunication can lead to conflicts and misunderstandings, ultimately affecting relationships and business outcomes (Rossetti, 2014). This paper will explore essential communication skills necessary for effective contracting and negotiating, focusing on verbal and non-verbal communication, active listening, clarity, conciseness, and the importance of audience understanding.

Communication Methods

Communication can be categorized into two primary methods: verbal and written. The choice between these methods often depends on the nature of the information being conveyed. Verbal communication can occur in face-to-face meetings, phone calls, or video conferences, allowing for immediate feedback and clarification (Hall, 2015). In contrast, written communication, including emails, reports, and memos, provides a record of the information exchanged, which is particularly useful in contractual situations where clarity and adherence to agreements are critical (Hargie, 2016).

Important Verbal Skills for Effective Communication

1. Active Listening

Active listening is fundamental in contractual negotiations, allowing parties to absorb and understand what is being said. This skill involves not just hearing the words but also interpreting the message's underlying emotions and intentions. By engaging fully with the speaker, individuals can ask targeted questions, summarize key points for clarification, and demonstrate empathy (Davis & Snyder, 2014). Active listening fosters an open dialogue that is essential for successful negotiation outcomes.

2. Non-Verbal Communication Cues

Non-verbal communication encompasses body language, gestures, facial expressions, and eye contact, all of which can significantly influence the interpretation of verbal messages (Thompson, 2018). For example, if a speaker's body language does not align with their spoken message, it can create confusion and mistrust. Thus, negotiators must be aware of their non-verbal cues and ensure they convey a coherent message both verbally and non-verbally (Buluş, Atan, & Sarıkaya, 2017).

3. Understanding the Audience Perspective

Tailoring communication according to the audience's background, expectations, and potential concerns is crucial (Gluyas, 2015). Understanding the audience allows the speaker to anticipate questions and objections, enabling a more effective negotiation process. By addressing the audience's perspective, negotiators can create a collaborative environment that promotes trust and openness (Raines, 2016).

4. Vocal Tone Variation

Vocal tone can greatly influence how a message is received. Variations in pitch and volume can add emphasis to key points, keeping the audience engaged (Thompson, 2018). During negotiations, skillful use of vocal tone can convey confidence and authority, while also inviting collaboration and dialogue. Therefore, mastering vocal variation can enhance a negotiator's ability to convey their message effectively (Cohn, 2015).

5. Confidence

Confidence in communication builds credibility. A negotiator who speaks confidently commands attention and respect (Gonzalez, 2017). This confidence can stem from adequate preparation and expertise on the subject matter. It is critical for negotiators to practice speaking clearly and assertively to convey their ideas effectively and negotiate with authority (Davis & Snyder, 2014).

Written Communication Skills

Effective contracting and negotiating also often involve written communication. Therefore, developing skills in this area is equally important.

1. Clarity

Clarity is essential in written communications to prevent misunderstandings. Writers must express their thoughts using simple, concrete language, avoiding vagueness and ambiguity (Hargie, 2016). In contracts, clarity ensures that all parties understand their obligations and the terms of agreement, significantly reducing the likelihood of disputes.

2. Conciseness

Conciseness refers to delivering information succinctly without sacrificing essential details (Thompson, 2018). In written negotiations, being concise helps the reader grasp the intended message quickly. It is vital to avoid excessive jargon and filler words that may confuse the recipient and distract from the core message (Raines, 2016).

3. Tone

The tone of written communication can affect the reader's perception and response. Writers should choose a tone that matches the context of the negotiation (Gonzalez, 2017). A friendly, professional tone can foster goodwill, while a too casual or overly formal tone may alienate the audience. Understanding the audience's expectations can guide tone selection, improving engagement and rapport (Davis & Snyder, 2014).

4. Learning the Skills to Communicate Effectively Through Writing

Writers should focus on specific skills to enhance their written communication. This includes identifying the purpose of the writing, organizing thoughts logically, and using outlines to maintain focus (Cohn, 2015). By honing these skills, authors can craft messages that effectively convey their ideas and engage the reader, gaining favorable outcomes in negotiations.

Conclusion

Effective communication is an essential skill in contracting and negotiating processes. The ability to convey information clearly and understand others' perspectives reduces the likelihood of conflicts and misunderstandings. It involves both verbal and written communication skills, including active listening, awareness of non-verbal cues, clarity, and conciseness.
To foster productive negotiations, parties must develop these skills through consistent practice and adaptation to varying contexts and audiences. Ultimately, mastering effective communication leads to stronger relationships, improved business outcomes, and successful negotiations.

References

Buluş, M., Atan, A., & Sarıkaya, H. E. (2017). Effective Communication Skills: A New Conceptual Framework and Scale Development Study. International Online Journal of Educational Sciences, 9(2).
Cohn, J. (2015). How to Improve Your Business Writing Skills. Business Management Journal.
Davis, M. R., & Snyder, C. (2014). The Art of Negotiation: How to Imply the Right Communication Techniques. Business Perspectives, 4(1), 51-65.
Gonzalez, J. B. (2017). Effective Communication for Negotiators. Negotiation Journal.
Gluyas, H. (2015). Effective Communication and Teamwork Promote Patient Safety. Nursing Standard (2014+), 29(49), 50.
Hall, E. T. (2015). Beyond Culture. Anchor Books.
Hargie, O. (2016). Skilled Interpersonal Communication: Research, Theory and Practice. Routledge.
Raines, D. (2016). Understanding Your Audience: The Key to Effective Communication. Journal of Business Communication, 2(1), 9-23.
Thompson, N. (2018). Effective Communication: A Guide for the People Professions. Macmillan International Higher Education.