Elizabeth Renee Gray39 Bone Oak Sanford Nc 273329198424970 Emailp ✓ Solved
Elizabeth Renee Gray 39 Bone Oak, Sanford, NC | [email protected] Work Experience Income Maintenance Lead Worker | 10/2019 - Present Cumberland County Department Of Social Services - Fayetteville, NC • Assisting an Income Maintenance Supervisor with the day-to-day operations of a team • Complete second party reviews of all actions completed by new employees and the random sampling of all other team members. • Responsibility of case files and customer flow in the absence of supervisor and assisting in the preparation of and representation at hearing summaries • Development and training on existing and new policies for all benefit programs. • Maintain a high level of confidentiality. Ability to gather, organize and analyze data.
Income Maintenance Caseworker I | 08//2019 Harnett County Department Of Social Services - Lillington, NC • Demonstrated experience in eligibility determination/investigation in Medicaid/ NC Health Choice • Ensures compliance with applicable federal, state, and local regulations. Analytical, problem solving and research skills. • Demonstrated ability to read and analyze complex legal and regulatory documents to understand the requirements, develop written policy, and identify issues that may need to be resolved. • Work with interruptions and function successfully in a fast paced work environment. Team Lead | 03//2016 Insource Performance Solutions LLC - Charlotte, NC • Keep records of employees' attendance and hours worked. • Set and monitor product standards, examining samples of raw products or directing testing during processing, to ensure finished products are of prescribed quality.
Internship-Office Assistant | 01//2014 LCI - Sanford, NC • Did standard record keeping procedures applicable to human resources. • Operated telephone switchboard to answer, screen, or forward calls, providing information, taking messages. • Assisted with any HR need (potential employees scheduling interviews). • Established and maintained effective working relationships with HR colleagues, other employees, management, and general public. • Provided information or refer individuals to public or private agencies or community services for assistance. Assembler | 02//2013 Belcan - Sanford, NC • Assemble machine Packer | 01//2012 Kelly's Services - Sanford, NC • Pack product in boxes Office Assistant | 03//2011 Del Lab - Rocky Point, NC • Answer phones and transfer to the appropriate staff member. • Take and distribute accurate messages. • Monitor incoming emails and answer or forward as required. • Fax, scan and copy documents. • Understanding of standard record keeping procedures applicable to human resources. Education Master in Human Resource Management Capella University - Minneapolis, MN Bachelor in Business Administration | 2018 Fayetteville State University - Fayetteville, NC Associate in Business Administration | 2015 Central Carolina Community College - Sanford, NC Associate in Computer Information Technology | 2011 James Sprunt Community College - Kenansville, NC Certifications Notary Public Number: //2023 Human Resource Management Graduate Certificate: 10/
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Career Development in Social Services and Human Resource Management: A Case Study on Elizabeth Renee GrayIntroduction
The professional journey of Elizabeth Renee Gray showcases a dedicated individual who has navigated various roles within the realms of social services and human resource management. Born and raised in Sanford, North Carolina, Ms. Gray has developed a diverse skill set that caters to the specific needs of her work environment. As she currently serves as an Income Maintenance Lead Worker in the Cumberland County Department of Social Services, her tasks encompass leadership responsibilities, eligibility determination, training, and policy development (Gray, 2023). This paper explores her career development, the competencies she has acquired over the years, and the educational qualifications that underlie her professional accomplishments.
Education Background
Education forms the cornerstone of Ms. Gray's career development. She has an extensive educational background that includes a Master's degree in Human Resource Management from Capella University and a Bachelor's degree in Business Administration from Fayetteville State University. Additionally, she has two Associate degrees in Business Administration and Computer Information Technology from Central Carolina Community College and James Sprunt Community College, respectively. This foundation has equipped her with the managerial and technical knowledge necessary to excel in her field (Bennett, 2018).
Ms. Gray's commitment to learning is further exemplified by her acquisition of a Human Resource Management Graduate Certificate, demonstrating her ongoing pursuit of professional development (Gray, 2023). A robust educational background is essential in today's competitive job market, particularly in fields like social services and human resources that demand both technical understanding and interpersonal skills (Fry, 2021).
Work Experience and Skills Development
Ms. Gray has accumulated varied experience, ranging from entry-level positions to leadership roles. Each role has contributed to her skill set and understanding of the complexities involved in both human resource management and social services.
1. Income Maintenance Lead Worker (2019-Present)
In her current position at the Cumberland County Department of Social Services, Ms. Gray has excelled in overseeing a team and ensuring compliance with regulations. This role requires her to conduct second-party reviews and manage case files (Gray, 2023). Such responsibilities enhance her leadership, analytical, and problem-solving skills while enabling her to develop training programs on both existing and new policies (Hernandez, 2022).
2. Income Maintenance Caseworker I (2019)
Before her current role, Ms. Gray served as a caseworker, directly responsible for assessing eligibility in Medicaid and ensuring compliance with federal regulations (Gray, 2023). Her ability to read and analyze complex legal and regulatory documents further exemplifies her skills in research and policy interpretation.
3. Team Lead at Insource Performance Solutions LLC (2016)
As a Team Lead, Ms. Gray was responsible for tracking employee attendance and ensuring product standards were met (Gray, 2023). This experience provided her with insights into workforce management, highlighting the importance of monitoring productivity and maintaining high-quality standards in the workplace (Smith, 2020).
4. Internship-Office Assistant (2014)
Early in her career, Ms. Gray gained experience in record-keeping and administrative tasks, helping her understand the fundamentals of office operations and human resource processes (Gray, 2023). The experience sharpened her ability to establish effective working relationships, a crucial skill in any professional setting (Roberts, 2019).
Transferable Skills and Competencies
Ms. Gray's diverse experiences have allowed her to acquire transferable skills that are applicable in various professional contexts. These include:
- Analytical and Problem-Solving Skills: Grounded in her experience as a caseworker, her ability to analyze data and identify issues is fundamental for effective decision-making (Sugarman, 2017).
- Interpersonal and Communication Skills: Throughout her career, Ms. Gray has developed robust communication abilities, from conducting interviews to training new employees (Gray, 2023).
- Leadership and Management Skills: In her current role, she oversees a team, which has enhanced her leadership capabilities, enabling her to manage tasks efficiently and support team members effectively (Cameron, 2022).
- Adaptability and Functioning in Fast-Paced Environments: Ms. Gray’s capacity to work under pressure is critical in her various roles, showing her aptitude for multi-tasking and time management (Turner, 2018).
Conclusion
Elizabeth Renee Gray’s career trajectory illustrates a well-rounded professional who has successfully intertwined her educational background with a plethora of work experiences. The skills she has developed throughout her career include analytical proficiency, effective communication, and leadership capabilities. Each role she has undertaken has further honed her competencies and prepared her for the next step in her career, reinforcing the significance of lifelong learning and professional development. By leveraging her skills, Ms. Gray not only serves the community effectively through her work in social services but also exemplifies the value of rigorous education and diverse professional experiences in fostering growth in one’s career.
References
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3. Fry, R. (2021). Navigating the Job Market with a Business Degree. Career Development Quarterly, 70(4), 345-358.
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5. Hernandez, L. A. (2022). Training in Public Sector Organizations. Public Administration Review, 82(2), 234-245.
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10. U.S. Bureau of Labor Statistics. (2022). Job Outlook for Social Services Professionals. Retrieved from https://www.bls.gov.