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FINANCIAL Creative Cuts and Styles is taking the barber industry onto a different level of operating. See Excel attachment for updated report. SOCIAL RESPONSIBILITY Profit: Creative Cuts and Styles will endeavor to implement the triple bottom line in various ways. For instance, the business will use some of its generated profits to support the neighboring community by providing a monetary donation to the needy. Our business will work with local charities to ensure that those who deserve financial aid are assisted accordingly.

Additionally, Creative Cuts and Styles will encourage employees to engage in volunteer activities by paying them for time spent in doing so (Ramptom, 2015). Those who engage in volunteer work will be receiving a monthly stipend which will go a long way in motivating them. Workers will be free to volunteer in a charity or any other activity of their choice. Our business will set aside certain hours during the year when workers can freely engage in volunteer work. Some of our employees can even teach youths in the neighborhood the various practical skills required in barbering.

People: Creative Cuts and Styles will be a champion of humanity by putting the interest of people first. In this light, the company will strive to ensure that our employees have medical coverage and that they have the appropriate training to allow them to serve our customers effectively and efficiently. Additionally, the management of the business will ensure that all the employees work within the stipulated work hours and that no one is overworked. Creative Cuts and Styles will be in secure surroundings to guarantee not only the safety of our workers but also that of our customers. Also, the business will provide every employee with a chance to advance his or her barbering skills by sponsoring one’s education.

There will also a reward mechanism in place whereby the employee who performs exemplary every quarter will be rewarded appropriately. Creative Cuts and Styles will also offer cash bonuses to those who meet and exceed set targets (Salah, 2016). To ensure that our workers are familiar with emerging barbering trends, the business will be encouraging them to participate in monthly seminars where they can get a chance to learn about these emerging trends. The seminars will also be good for networking to gain additional customers. Creative Cuts and Styles will cater for all expenses experienced by our employees in these seminars.

We will also be appreciating our customers by providing them with discounted prices where appropriate. The discounts will be based on various factors including how often a customer visits our establishment and utilizes the services provided. Some lucky customers will be getting free barbering services during certain periods of the year. To give back to the community, Creative Cuts and Styles will be selecting a few young individuals from the neighborhood who show great potential and pay for their training for them to acquire their preferred barbering skills. Planet: Creative Cuts and Styles will associate itself with other businesses that endeavor to protect our planet.

The business will be ensuring that all waste - both liquid and solid - is disposed of in a manner that is friendly to the environment. For instance, liquid waste will be disposed of in designated drainage systems to avoid contaminating water that is used by both humans and other living creatures. Additionally, Creative Cuts and Styles will strive to use environmentally friendly products as well as utilize renewable sources of energy in our operations where applicable (Aydin, 2014). Doing all this and much more will enable us to successfully implement the triple bottom line. References Aydin, B. (2014, March).

SWOT analysis of renewable energy. In 2014 International Conference and Utility Exhibition on Green Energy for Sustainable Development (ICUE) (pp. 1-7). IEEE. Ramptom, J. (2015).

10 Ways to Give Back to Your Community. Inc . Salah, M. R. A. (2016).

The influence of rewards on employees' performance. Journal of Economics, Management and Trade , 1-25. OPERATIONS Facilities Creative Cuts and Styles will be located within an established mall in our neighborhood. The business will occupy 1950 square feet of mall space. This location is considered to be a high-profile as it has easy access as well as ample parking.

Space will be rented out at a cost of ,000 per month. Utilities including water, electricity, and trash removal will cost ,200 per month. Production Process Creative Cuts and Styles will offer world-class barbering services to our customers. Our staff will provide personalized attention to each customer. Our business venture will require various supplies including clippers, shears, and barber poles.

Additionally, it will require the right furniture, after-shave lotion together with styling gel as well as combs and hair dryers. The cost of these and other equipment will be around ,000. Creative Cuts and Styles is expected to serve an average of 400 customers per month. Offering Uber barbering services will play a crucial part in making this possible. Also, the business will engage in meaningful advertising that results in more customers as well as offering discounts to those customers who refer their friends and family members.

Our website will also be customer friendly and will contain all the services offered together with their respective and affordable prices (Winnie, 2014). Our main method of advertising will be through social media platforms including Instagram and Facebook as well as through direct referrals. Experienced and skillful barbers will be contracted in instances when the business receives a high number of customers. They will be paid on an hourly basis and bonuses given to those who observe quality when attending to customers. To ensure that our staff provides top-notch services, the business will utilize an application where barbers and our staff can be rated by customers.

Every product that is taken out of the inventory will be replaced immediately. The average time for serving a client will be 45 minutes. Research and Development To stay ahead of new industry developments, the founders of the business will be getting updates from lifestyle magazines as well as monitoring our close competitors. Additionally, Creative Cuts and Styles will emphasize better engagement with customers to acquire their insights and engaging in networking activities such as monthly barbershop owners’ happy hour. Creative Cuts and Styles will have space where drinks are served to allow customers to socialize with one another.

Various genres of music will be played to entertain our customers. Personnel Needs in Operations Creative Cuts and Styles will employ four full-time employees who will be tasked with serving customers from all walks of life. When clients are many, additional workers will be hired. They will be paid on an hourly basis and serve as many customers as possible. Among the four employees, one worker will be the manager and will oversee the daily operations of the business.

Also, he or she will be assigning roles to the rest of the workers based on the flow of customers and their specific requirements. Additionally, the manager will be tasked with solving any problems that may hinder the smooth operation of the business (Snell et al., 2015). The other three will attend to customers based on one’s area of specialization and experience. Moreover, a customer can request to be served by a specific staff, and thereby in such instances, the wish of the customer will be fulfilled. References Snell, S., Bohlander, G.

W., & Morris, S. (2015). Managing human resources . Nelson Education. Winnie, P. M. (2014).

The effects of website quality on customer e-loyalty: The mediating effect of trustworthiness. International Journal of Academic Research in Business and Social Sciences , 4 (3), 19-41. 2 Operations, Technology, Management, and Social Responsibility Plan (With Financials) Overview In this assignment, you will focus on these sections of your business plan: · Operations. · Technology. · Management. · Social Responsibility. · Financials. You will revise the Operations, Social Responsibility, and Financials sections based on the feedback you received in the discussion threads and any changes you want to make to your business plan. The Technology and Management and Organization sections are new.

You have not worked on these sections in your discussion threads. The assignment consists of two parts: 1. The business plan (an MS Word document). 2. Business plan financials (using the Business Plan Financials Excel Template).

To successfully complete this assignment, you must attach both documents to the submission area as separate files and then click Submit . Reminders and Notes · Your chosen company will operate in a 100-mile radius from your home address. Your goal is to reach million in sales by the end of the second year. · Be sure to follow the guidelines, whether you use the snack food company scenario or the company of your choice: . Company of Your Choice Guidelines [DOCX] . · You are not starting this assignment from scratch. You have already worked on these sections of your business plan in the weekly discussions: .

Operations (Week 5 discussion). . Social Responsibility (Week 6 discussion). . Financials (Week 7 discussion). Part 1: Business Plan Write a 4–8 page paper, in MS Word, in which you provide the specified information in each section. Operations Section (1–2 pages) Notes: · Chapter 11, “Operations,†pages 195–218, provides information about developing an operations plan.

The chapter also provides a sample operations plan. You've already read this chapter in Week 5. Refer to it on an as needed basis as you work on this section of your business plan. · Assign a dollar amount to each operational cost you find; you will need these figures for your financials (Business Plan Financials Excel Template). · If you are working with the snack food company scenario, be sure to use the information and costs provided in the Snack Food Company Guidelines. · Revise your post and the feedback you received on it in the Week 5 discussion thread to create your operations plan. Instructions: · Create an operations plan for your selected company expanding on each of these topics: . Facilities.

1. Consider questions such as these regarding facilities: 1. Will you rent or buy your facilities, or will you outsource production to an existing company? 1. If you are renting or buying your facilities, what utilities will be required to run the operation?

1. What will be the costs associated with any necessary utilities? . Production Process or Description of How Your Business Will Operate If Retail or Service Company. 2. Include any equipment you plan to use, if applicable.

1. Research needed equipment, such as machines, refrigerators, burners, ovens, and so on. 1. Will you rent or buy needed equipment? 1.

How will you maintain and clean the equipment? 1. How will you ensure quality control? 1. What capacity do you intend to reach?

1. If you have a retail or service business, consider any equipment you might need in your process. 2. Explain your approach to inventory , as applicable. 2.

Where do your supplies come from? 2. What is your turnaround time to produce your product once you have received an order? . Research and Development. 3.

How will you stay abreast of new developments in the industry? 3. What new products or services are in development? . Personnel Needs in Operations. 4.

How many operations employees do you plan to have? 4. What will their roles be? Technology Section (1–2 pages) Notes: · Chapter 12, “Technology Plan,†pages 225–234, provides information about developing a technology plan. The chapter also provides a sample technology plan.

You've already read this chapter in Week 5. Refer to it on an as needed basis as you work on this section of your business plan. · Assign a dollar amount to each technology cost you find; you will need these figures for your financials (Business Plan Financials Excel Template). · If you are working with the snack food company scenario, be sure to use the information and costs provided in the Snack Food Company Guidelines. · Consider the type of technology your selected company will use to conduct activities, such as managing personnel; taking, fulfilling, and tracking orders; managing inventory; communicating with customers and providing customer service; and producing your product or providing your service.

Instructions: · Create a technology plan for your selected company expanding on each of these topics: . Software Needs. 1. Examples of software you might need include: graphics, customer relationship management, accounting, inventory, and office suite. . Hardware Needs.

2. Examples of hardware you might need include: computers, monitors, servers, routers, and tablets. . Telecommunication Needs. 3. Examples of telecommunication equipment you might need include: phones, Internet, fax, and mobile phones. .

Personnel Needs in Technology. 4. Will your technology personnel be in-house or outsourced? Management and Organization Section (1–2 pages) Notes: · Chapter 13, “Management & Organization,†pages 235–258, provides information about developing a management and organization plan. The chapter also provides a sample management and organization plan.

This chapter was part of the assigned reading for this week. Refer to this chapter on an as needed basis as you work on this section of your business plan. · Be sure to include the salary costs associated with the management personnel; you will need these figures for your financials (Business Plan Financials Excel Template). Instructions: · Create a management and organization plan for your selected company expanding on each of these topics: . Key Management Employees. 1.

List key management team members along with a several sentence description of each person’s relevant business background and responsibilities. . Advisors. 2. List any people you will use as advisors for your business; include a several sentence description of these individuals’ areas of expertise and their expected contribution to the business. . Management Hierarchy.

3. Outline your company’s management hierarchy using the flow charts on page 248 of your text as a guide. 3. Import/include all charts or diagrams into the MS Word document. Social Responsibility Section (1–2 pages) Notes: · Chapter 14, “Social Responsibility & Sustainability,†pages 259–270, provides information about developing your social responsibility plan.

The chapter also provides a sample social responsibility and sustainability plan. You've already read this chapter in Week 6. Refer to it on an as needed basis as you work on this section of your business plan. · Revise your post and the feedback you received on it in the Week 6 discussion thread to create your social responsibility plan. Instructions: · Create a social responsibility plan for your selected company expanding on each of these topics: . Impact on Stakeholders.

1. Describe the ways your chosen company will impact stakeholders, such as employees, customers, suppliers, and the community. This is the people section of the triple bottom line. 1. What types of benefits (such as health care, flexible work hours, and opportunities for advancement and education) will your company offer employees?

1. What types of opportunities (such as classes, sponsored events, and assistance to causes and charities) will your company offer the community? . Environmental Impact. 2. Explain how your company’s activities will affect the environment.

2. Identify the steps you will take to mitigate any negative impacts. 2. How will you minimize your ecological footprint in your operations? Consider energy usage, waste disposal, recycling, using recycled materials, et cetera.

Formatting Format your assignment according to these requirements: · This course requires the use of Strayer Writing Standards (SWS). For assistance and information, please refer to the Strayer Writing Standards link in the left-hand menu of your course. · Typed, double-spaced, using Times New Roman font (size 12), with one-inch margins on all sides. · You must include headings in your paper for each major topic. · Include a cover page containing the assignment title, your name, the professor’s name, the course title, and the date. The cover page is not included in the required page length. · Include a source list page. All sources used must be listed in the source list page and have a corresponding in-text citation.

Citations and references must follow SWS format. The source list page is not included in the required page length. . Note: There is no minimum requirement for the number of resources used in this assignment. Part 2: Business Plan Financials Revise the Business Plan Financials Excel Template based on feedback from the Week 7 discussion thread and changes you make to your business plan. · Be sure the numbers in the Business Plan Financials Excel Template match any numbers included in the Operations, Technology, and Management and Organization sections of your business plan narrative. · Remember that the guidelines, whether for your own startup company or for the snack food company scenario, provide helpful information on completing the worksheets within the Business Plan Financials Excel Template. .

Company of Your Choice Guidelines [DOCX] . Learning Outcomes The specific course learning outcome associated with this assignment is: · Create an operations, technology, and management plan for a company, including considerations for ethics and social responsibility and business financials.

Paper for above instructions

Operations Section

Facilities

Creative Cuts and Styles will occupy a strategically chosen 1950 square foot space in a reputable local mall. This location not only ensures high visibility but also provides accessibility for a large customer base with plentiful parking facilities. The monthly rent for the space is estimated at ,000, while utility expenses—including water, electricity, and waste disposal—are projected to be around ,200 per month (Winnie, 2014).
As part of a community-focused initiative, Creative Cuts and Styles aims to create a welcoming environment that promotes comfort and safety for both customers and staff (Salah, 2016). The facility will be designed to have distinct barbering stations equipped with the latest tools such as clippers, shears, and styling products, along with an area dedicated to customer relaxation. Maintenance will be a priority, with cleaning protocols scheduled daily, ensuring hygiene and neatness.

Production Process

Creative Cuts and Styles will deliver high-quality barbering services that focus on personalization and customer satisfaction. With an estimated capacity of serving 400 customers monthly, each appointment will be optimized for efficiency, with an average service time of 45 minutes per client. We will implement a service reservation system via our user-friendly website (Winnie, 2014).
The required equipment, estimated to cost approximately ,000, will include barber chairs, mirrors, clippers, and other necessary accessories. The company will establish relationships with reliable suppliers to ensure consistent inventory levels and product availability. Quality control will involve a rating system for service provided by barbers, which customers can access via our app.

Research and Development

To maintain a competitive edge, Creative Cuts and Styles will continuously monitor trends in the barbering industry through lifestyle magazines and competitor analysis. Employee engagement through seminars on the latest techniques and styles will encourage continuous learning. Collaborations with local beauty influencers and barbershop associations will also be pursued, making our salon a community hub for hairstyling trends.

Personnel Needs in Operations

Creative Cuts and Styles will have four full-time barbers managed by a designated manager responsible for daily operations, employee schedules, and conflict resolution. Should customer demand surge, additional hourly staff can be recruited. Each barber will specialize in different techniques, ensuring that all client needs can be efficiently met (Snell et al., 2015).

Technology Section

Software Needs

To enhance operational efficiency, Creative Cuts and Styles will utilize various software solutions. Key tools will include:
- Customer Relationship Management (CRM): To manage customer interactions and facilitate personalized marketing efforts.
- Inventory Management System: To track supplies and manage orders with suppliers.
- Accounting Software: To ensure accurate financial reporting and maintain proper budgets.
Estimated costs for software setup and licensing are projected at around ,000.

Hardware Needs

The business’s hardware requirements will include:
- Computers and tablets for staff to manage bookings and process payments.
- Printers for invoicing and promotional materials.
- Networking Equipment such as routers to ensure fast and reliable internet access.
Overall, hardware expenses are expected to be approximately ,000.

Telecommunication Needs

Effective communication is critical. Thus, Creative Cuts and Styles will invest in:
- Business phones for both customer service and internal communication.
- High-speed Internet connection to support online bookings and customer interactions.
Costs for telecommunications are estimated to be around ,000 per month.

Personnel Needs in Technology

Technology personnel will initially consist of staff members trained in both software and hardware usage. This approach will mitigate the need for outsourcing. Subsequent training will be provided, fostering a tech-savvy workforce that can promptly address any technical issues that might arise.

Management and Organization Section

Key Management Employees

1. Manager: Responsible for overseeing daily operations, customer satisfaction, and staff coordination. This individual will have at least five years of experience in the barbering industry.
2. Senior Barber: Leads training for new staff and will assist in developing new services, holding at least seven years of experience.
3. Junior Barbers (2): Provide customer service and barbering skills, contributing to a team-based work environment.

Advisors

Creative Cuts and Styles will engage advisors with expertise in marketing and finance. This team will include a marketing expert for driving promotional strategies and a financial expert to manage budgets and forecasts.

Management Hierarchy

Creative Cuts and Styles will follow a flat management structure to encourage open communication and teamwork. This structure promotes efficiency and speed in decisions, allowing quicker responses to market changes.

Social Responsibility Section

Impact on Stakeholders

Creative Cuts and Styles will positively impact various stakeholders:
- Employees: The company will provide health benefits, flexible work hours, and opportunities for professional development.
- Customers: Discounts and loyalty programs will reward regular patronage, enhancing customer relations.
- Community: By donating to local charities and sponsoring the training of youth for barbering skills, the business will actively contribute to community development (Rampton, 2015).

Environmental Impact

Creative Cuts and Styles recognizes its role in reducing environmental footprint. The company will ensure that all waste, both liquid and solid, is disposed of responsibly. Sustainable practices will include using eco-friendly products and recycling wherever possible (Aydin, 2014). Additionally, whenever feasible, renewable energy sources will be utilized to power operations.
By implementing sustainable practices and contributing to community welfare, Creative Cuts and Styles aims to exemplify the principles of the triple bottom line approach—people, planet, and profit.

Conclusion

Creative Cuts and Styles is committed to revolutionizing the barbering industry by implementing thoughtful operations, leveraging technology, practicing social responsibility, and maintaining a supportive workplace. This business model aims for financial sustainability and community impact while fostering industry innovation.

References

1. Aydin, B. (2014). SWOT analysis of renewable energy. In 2014 International Conference and Utility Exhibition on Green Energy for Sustainable Development (ICUE) (pp. 1-7). IEEE.
2. Rampton, J. (2015). 10 Ways to Give Back to Your Community. Inc.
3. Salah, M. R. A. (2016). The influence of rewards on employees' performance. Journal of Economics, Management and Trade, 1-25.
4. Snell, S., Bohlander, G. W., & Morris, S. (2015). Managing human resources. Nelson Education.
5. Winnie, P. M. (2014). The effects of website quality on customer e-loyalty: The mediating effect of trustworthiness. International Journal of Academic Research in Business and Social Sciences, 4(3), 19-41.
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This document presents a comprehensive business plan consisting of sections on operations, technology, management, and social responsibility. Each section details the approach Creative Cuts and Styles will adopt in the barbering industry, all while ensuring sustainability and community engagement.