Grade 11 Office Administration Classwork 2: Sales Marketing and Customer Services Date -------------Total ----------/15 marks The following items were bought on credit by Nagicor insurance company Ltd , Road town , Tortola: 25 ream Copy –Rite letter-Size paper @ 0 each; 20 reams Copy-Rite legal- size paper 0 each. Terms : Quantity discount offered at 10% if the invoice is settled within 20 days, the customer will receive a 5% discount, otherwise net. Stationery world also offers 3 percent cash discount if the bill is settled within 10 days. The full payment is due 30 days from the invoice date. (a) Prepare an invoice dated February 25, 2021 to show the transaction. ( 10 marks) (b) How much will Nagicor Insurance Ltd pay if the account is settled within 10 days?( 1 mark) (c) How much will Nagicor Insurance Ltd pay if the bill is settled on the due date ? ( 1 mark) (d) State THREE functions of the sales department. ( 3 marks) INVOICE Invoice No.

101 STATIONERY WORLD ROAD TOWN TORTOLA, BVI ------------------------------------------------------------------------------------------------------------------- Your order #354 GCT Registration # _______________________________________________________________________________ TO:_______________________________________ Date:__________________ Address:_______________________________________________________________________ _______________________________________________________________________ ________________________________________________________________________ Please supply the following: QUANTITY DESCRIPTION UNIT PRICE TOTAL TOTAL MUSI 100 Writing Assignment 100 points possible Grade____________________________ Name: ___________________________________ Due Date : ________________________ Length: two pages double spaced with half inch margins using Times New Roman font, set at 11.

The us e of grammar, correct punctuation and correct spelling will be included in the grade. The assignment should be reflective of a concert recently attended on campus. Topics Discussed should be: A description of the venue Time Date and location of the performance Instrumentation of the group Repertoire of the group’s performance Critique the group’s overall performance Musicality of the group (i.e. intonation, technical accuracy, stylistic accuracy, blend of the instrumentation of the group) Your perception of the concert *Note: If several groups or individuals performed, mention them all but choose one to be the focus of this assignment. This paper cannot be written on a concert of which you have taken part.

The assignment must be submitted no later than the due date for the assignment. Hard copies and programs signed by a faculty member will be submitted in class on the due date. Papers submitted after the due date will result in no grade for this assignment. A program from the performance signed by the faculty member must be submitted with the hard copy of the paper on the due date.

Paper for above instructions

Grade 11 Office Administration Classwork 2: Sales Marketing and Customer Services

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(a) Prepare an Invoice

Invoice No.: 101
Date: February 25, 2021
GCT Registration: [Insert Registration Number]
TO:
Nagicor Insurance Company Ltd
Road Town, Tortola
[Insert Contact Number]
[Insert Email Address]
| QUANTITY | DESCRIPTION | UNIT PRICE | TOTAL |
|--------------|---------------------------------------|----------------|------------|
| 25 | Copy-Rite Letter-Size Paper | 0 | ,500 |
| 20 | Copy-Rite Legal-Size Paper | 0 | ,000 |
| | | | ,500|
Discounts:
- Quantity Discount (10% if paid within 20 days):
- ,500 × 10% =

Grade 11 Office Administrationclasswork 2 Sales Marketing And Custome

Grade 11 Office Administration Classwork 2: Sales Marketing and Customer Services Date -------------Total ----------/15 marks The following items were bought on credit by Nagicor insurance company Ltd , Road town , Tortola: 25 ream Copy –Rite letter-Size paper @ $500 each; 20 reams Copy-Rite legal- size paper $650 each. Terms : Quantity discount offered at 10% if the invoice is settled within 20 days, the customer will receive a 5% discount, otherwise net. Stationery world also offers 3 percent cash discount if the bill is settled within 10 days. The full payment is due 30 days from the invoice date. (a) Prepare an invoice dated February 25, 2021 to show the transaction. ( 10 marks) (b) How much will Nagicor Insurance Ltd pay if the account is settled within 10 days?( 1 mark) (c) How much will Nagicor Insurance Ltd pay if the bill is settled on the due date ? ( 1 mark) (d) State THREE functions of the sales department. ( 3 marks) INVOICE Invoice No.

101 STATIONERY WORLD ROAD TOWN TORTOLA, BVI ------------------------------------------------------------------------------------------------------------------- Your order #354 GCT Registration # _______________________________________________________________________________ TO:_______________________________________ Date:__________________ Address:_______________________________________________________________________ _______________________________________________________________________ ________________________________________________________________________ Please supply the following: QUANTITY DESCRIPTION UNIT PRICE TOTAL TOTAL MUSI 100 Writing Assignment 100 points possible Grade____________________________ Name: ___________________________________ Due Date : ________________________ Length: two pages double spaced with half inch margins using Times New Roman font, set at 11.

The us e of grammar, correct punctuation and correct spelling will be included in the grade. The assignment should be reflective of a concert recently attended on campus. Topics Discussed should be: A description of the venue Time Date and location of the performance Instrumentation of the group Repertoire of the group’s performance Critique the group’s overall performance Musicality of the group (i.e. intonation, technical accuracy, stylistic accuracy, blend of the instrumentation of the group) Your perception of the concert *Note: If several groups or individuals performed, mention them all but choose one to be the focus of this assignment. This paper cannot be written on a concert of which you have taken part.

The assignment must be submitted no later than the due date for the assignment. Hard copies and programs signed by a faculty member will be submitted in class on the due date. Papers submitted after the due date will result in no grade for this assignment. A program from the performance signed by the faculty member must be submitted with the hard copy of the paper on the due date.

,550
- Cash Discount (5% if paid within 10 days):
- ,500 -

Grade 11 Office Administrationclasswork 2 Sales Marketing And Custome

Grade 11 Office Administration Classwork 2: Sales Marketing and Customer Services Date -------------Total ----------/15 marks The following items were bought on credit by Nagicor insurance company Ltd , Road town , Tortola: 25 ream Copy –Rite letter-Size paper @ $500 each; 20 reams Copy-Rite legal- size paper $650 each. Terms : Quantity discount offered at 10% if the invoice is settled within 20 days, the customer will receive a 5% discount, otherwise net. Stationery world also offers 3 percent cash discount if the bill is settled within 10 days. The full payment is due 30 days from the invoice date. (a) Prepare an invoice dated February 25, 2021 to show the transaction. ( 10 marks) (b) How much will Nagicor Insurance Ltd pay if the account is settled within 10 days?( 1 mark) (c) How much will Nagicor Insurance Ltd pay if the bill is settled on the due date ? ( 1 mark) (d) State THREE functions of the sales department. ( 3 marks) INVOICE Invoice No.

101 STATIONERY WORLD ROAD TOWN TORTOLA, BVI ------------------------------------------------------------------------------------------------------------------- Your order #354 GCT Registration # _______________________________________________________________________________ TO:_______________________________________ Date:__________________ Address:_______________________________________________________________________ _______________________________________________________________________ ________________________________________________________________________ Please supply the following: QUANTITY DESCRIPTION UNIT PRICE TOTAL TOTAL MUSI 100 Writing Assignment 100 points possible Grade____________________________ Name: ___________________________________ Due Date : ________________________ Length: two pages double spaced with half inch margins using Times New Roman font, set at 11.

The us e of grammar, correct punctuation and correct spelling will be included in the grade. The assignment should be reflective of a concert recently attended on campus. Topics Discussed should be: A description of the venue Time Date and location of the performance Instrumentation of the group Repertoire of the group’s performance Critique the group’s overall performance Musicality of the group (i.e. intonation, technical accuracy, stylistic accuracy, blend of the instrumentation of the group) Your perception of the concert *Note: If several groups or individuals performed, mention them all but choose one to be the focus of this assignment. This paper cannot be written on a concert of which you have taken part.

The assignment must be submitted no later than the due date for the assignment. Hard copies and programs signed by a faculty member will be submitted in class on the due date. Papers submitted after the due date will result in no grade for this assignment. A program from the performance signed by the faculty member must be submitted with the hard copy of the paper on the due date.

,550 = ,950
- ,950 × 5% = ,147.50
Total After Cash Discount (if paid within 10 days):
- ,950 - ,147.50 = ,802.50
Full Payment Due: ,500 (due in 30 days)
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(b) Payment if settled within 10 days

If Nagicor Insurance Ltd settles the bill within 10 days, they will utilize the cash discount offered by Stationery World:
- Total After Cash Discount (if paid within 10 days): ,802.50
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(c) Payment if settled on the due date

If Nagicor Insurance Ltd pays on the due date (30 days after the invoice date), no discounts apply. Therefore:
- Total Amount Due on Due Date: ,500
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(d) Three Functions of the Sales Department

1. Identifying Customer Needs:
The sales department is responsible for understanding the needs and preferences of customers through research and direct interaction (Kotler & Keller, 2016).
2. Developing Sales Strategies:
This department formulates strategies to market products effectively, focusing on pricing, promotion, and distribution (Webster, 2020).
3. Building Customer Relationships:
The sales team cultivates relationships with clients to enhance customer loyalty, ensuring customer satisfaction and repeat business (Homburg, Kuester, & Krohmer, 2016).
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References

1. Homburg, C., Kuester, S., & Krohmer, H. (2016). Marketing Management: A Contemporary Perspective. McGraw-Hill Education.
2. Kotler, P., & Keller, K. L. (2016). Marketing Management. Pearson Education.
3. Webster, F. E. (2020). Market-Driven Management: How to Define, Develop, and Deliver Customer Value. Free Press.
4. Jobber, D., & Ellis-Chadwick, F. (2019). Principles and Practice of Marketing. McGraw Hill.
5. Mullin, R. (2021). Sales and Distribution Management. Palgrave Macmillan.
6. Aaker, D. A. (2018). Strategic Market Management. Wiley.
7. Palmer, A. (2016). Introduction to Marketing: Concepts, Strategies, and Tools. Oxford University Press.
8. Perreault, W. D., & McCarthy, E. J. (2017). Basic Marketing: A Marketing Strategy Planning Approach. McGraw-Hill Education.
9. Kotler, P., & Armstrong, G. (2018). Principles of Marketing. Pearson Education.
10. Chaffey, D. (2022). Digital Marketing: Strategy, Implementation, and Practice. Pearson Education.
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This assignment delivers a comprehensive view of the sales transaction between Nagicor Insurance Company Ltd and Stationery World, calculations regarding potential discounts, and insights into the functions of a sales department. The references provided give a solid background for deeper exploration of sales and marketing concepts.