Information Technology Managementanalysis Of The Issuessurvey Statemen ✓ Solved
Information Technology Management Analysis of the Issues Survey Statement Identified Issue Affected People Strategic Priority Nurse Often medical supplies were low and had to be ordered by phone at the last minute Poor medical supply planning Nurse and patients HIGH Due to insufficient staffing. Nurses have to pull a double shift Insufficient staffing Nurse HIGH Due to patient procedures data missing/not accessible, some of the tests need to be repeated Data loss Patient and nurse MEDIUM Spending a lot of time in patients record keep when compared to patient care Little time when administering medication to patients patient HIGH It will take a lot of time to access the immunization records by phone Limited access to immunizations Nurse HIGH Training sessions allotted time is not enough causing to spend time outside of working hours Limited time for Inservice training Nurse LOW Patient Appointments can only be placed over the phone.
SIC need to have a portal to schedule appointments online Reduced access for patients to make appointments Patient LOW Saw an employee leaving the medical file in the open where anyone can look at it Insufficient confidentiality Patient HIGH Physician It's difficult to access, maintain and manage physical patient records. Sometimes information is poorly documented Poor documentation and retrieval of patient records Patient MEDIUM Good to have entire patient history from all the doctors from the day the patient is born Poor management of historical data Physician HIGH I like to spend time with the patient and teach interns but hate to manage paperwork and administrative activities Lengthy and tedious paperwork Physician MEDIUM Health Information Management (HIM) Manager Documentation is inadequate when the corporate auditor wants to examine records for cost and compliance reviews.
Poor documentation HIM manager MEDIUM Facilities storage space are not enough to handle the growing patient files Inadequate storage space HIM manager MEDIUM Once we lose medical records, they are gone forever Loss of data HIM manager and patient MEDIUM Please, I don't want to use computer technology since it will increase costs tremendously Management resistance Patients, nurses, and physicians HIGH The warehouse contains the archived medical records Poor management of historical data Physician HIGH In light of the above-tabulated analysis, it is clear that most issues the organization is facing revolve around poor and insecure record-keeping, poor planning, and insufficient funds. The primary assumption is that taking of the problems is imperative, preventing further repercussions (Mathioudakis et al., 2016).
The highlighted issues have a direct impact on both internal and external stakeholders in the SIC corporation. Another assumption held is that the problems which are not provided in the list have medium priority to be addressed. Research Technologies and Technology Trends The two major categories of technology trends that can address SIC issues are ERP and Big data technologies. Ideally, ERP is made of comprehensive software that offers solutions to specific challenges that the organization faces, but from a single IT architecture perspective (Costa et al., 2016). ERP has been found to operate under three major principles.
These are, handling fundamental organizational issues through the correct allocation of resources, enabling the enterprise to generate necessary revenue, and integrating primary administrative record keeping. ERP has been categorized among the trending technology which is on a rapid rise. They have emerged being effective because major healthcare facilities heavily rely on process-oriented ideologies. The technology can undertake operative and administration activities in an organization. Management and planning in healthcare facilities demand a lot of information, which is difficult to handle manually (Adwan et al., 2013).
To date, some elements and capabilities of ERM can address issues SIC is undergoing. For instance, the trend can address storage issues since information will be kept in the cloud. ERM will enhance the integration of new software, generating the necessary policies to run the organization forward. Big data technology also helps in addressing the challenges being faced. The technology comprises multiple techniques that can facilitate the mining of useful information from large volumes of data (Wang et al., 2018).
The trend is ideal because the healthcare sector comprises large volumes of data since new patients keep coming every time. Just like ERM, big data has also been subject to various trends in the contemporary technological world. One of the most important trends is transferring data from an old operating system to a new operating system database. In this way, retrieving data and information has been upheld (Bahssas et al., 2015). Largo Corporation and SIC ought to harness their knowledge and develop the capabilities of accessing the information quickly.
The technology can also allow large volumes of data and information using special applications like the HBase system. If the applications can be used correctly, they can be pivotal in storing data and transmission in healthcare centers. Besides, they can facilitate these data's organization that otherwise might be lost or rendered useless using manual processing techniques. Migration Strategy A migration strategy is to aid in implementing proposed big data and ERP technology to address the issues that SIC is facing. This migration strategy was developed based on the stakeholder's issues and inputs to optimize technology trends with minimum daily operations impacts (Hung et al., 2018).
The management system's migration comprises the patient portals, cloud platform, and online service platform to ensure efficient SIC delivery. The process will involve the following processes; planning, design, input methods, project testing, and launching. The map below depicts the procedure that will be followed. The Stakeholders will give the information that will be used in the development process. This will comprise of all members who were engaged in the survey.
The migration process will point out all the procedures that will be followed to ensure minimum or no disturbance to the current mode of operations (Brunswick, 2017). That is a smooth transition to the new processes. The planning phase is more of a migration activity. It takes into account all the migration processes from start to finish. The implementation and launching steps are also explained under this phase.
Vital players of system changeover will play a significant role in ensuring that all requirements have been brought on board. The primary focus on the design phase is the outcome of the process. That is how future architecture will look like. It incorporates software configuration, determination of hardware requirements that might be needed, and appropriate security measures that should be put in place. This might include conducting the HIPAA assessment (Brunswick, 2017).
Data input will involve phase transfer of information from the old system to the new system at department levels. Validation and testing will incorporate checking whether the information that has been entered is correct and if the outcome has been attained. The testing will ensure that no critical information has been left out. The cutover approach taken will involve incremental implementation of the management system. The data will be first migrated to EHT then later to the cloud.
Information will be gathered from all perspectives. During the migration process. The initial step will be explaining the needs for the electronic system. The second is coming up with both short- and long-term goals to be achieved. Thirdly is looking for necessary expertise to address the issues at hand.
Fourth is picking the essential framework. Fifth is developing a communication channel and integrating the system in the everyday operations of the organization. Overall Findings and Recommendations There exists an urgent need to address issues that the SIC is facing. It is noteworthy noting that the problems impact both internal and external stakeholders, and if they can be left unattended, they would worsen the situation. Based on the analysis done upon the issues, ERP and big data are the significant technologies that can help address the challenges.
These anticipate a positive outcome on the current state of the organization. The development process will follow a definite procedure to ensure that nothing has been left out and the objectives have been attained. Adwan, O., Sleit, A., Qatawneh, M., Huneiti, A. M., & Khalil, T. (2013). Implementing a Total Healthcare Enterprise Resource Planning System.
International Journal on Information, 16(6), 3997–4004. Bahssas, D. M., AlBar, A. M., & Hoque, M. R. (2015).
Enterprise resource planning (ERP) systems: design, trends, and deployment. The International Technology Management Review, 5(2), 72-81. Retrieved from Brunswick, D. (2017). HIT thinks about how to use IT to improve healthcare supply chain operations. Retrieved from Costa, C.
J., Ferreira, E., Bento, F., & Aparicio, M. (2016). Enterprise resource planning adoption and satisfaction determinants. Computers in Human Behavior, 63, . Retrieved from Hung, D.Y., Harrison, M.I., Truong, Q. and Du, X., (2018). Experiences of primary care physicians and staff following lean workflow design.
BMC Health Services Research, 18:24. Mathioudakis, A., Rousalova, I., Gagnat, A. A., Saad, N., & Hardavella, G. (2016). How to keep good clinical records. Breathe, 12(4), .
Retrieved from Wang, Y., Kung, L., & Byrd, T. A. (2018). Big data analytics: Understanding its capabilities and potential benefits for healthcare organizations. Technological Forecasting and Social Change, 126, 3-13. Retrieved from
Paper for above instructions
In contemporary healthcare systems, the integration of effective information technology (IT) management is paramount to address operational inefficiencies. This report analyzes a critical survey concerning various issues within the SIC corporation, which has highlighted various challenges including poor medical supply planning, staffing shortages, data loss, and the use of outdated patient record management systems. The subsequent sections categorize these issues, propose technological solutions, and outline a migration strategy to implement these technologies.
Identified Issues and Affected Stakeholders
The issues listed in the survey are indicative of systemic challenges that affect patient care and organizational efficiency. Below is a summary of the key challenges identified in the survey, the affected stakeholders, and their strategic priority based on their impact on operations:
Summary of Identified Issues
1. Low Medical Supplies:
- Problem: Poor planning leads to low medical supplies which necessitates last-minute orders.
- Stakeholder: Nurses and Patients
- Strategic Priority: High
2. Insufficient Staffing:
- Problem: Inadequate staffing forces nurses to undertake double shifts.
- Stakeholder: Nurses
- Strategic Priority: High
3. Data Loss:
- Problem: Missing data requires repeating certain medical tests.
- Stakeholder: Patients and Nurses
- Strategic Priority: Medium
4. Inefficient Record-Keeping:
- Problem: Extensive time spent on record maintenance detracts from patient care.
- Stakeholder: Patients
- Strategic Priority: High
5. Limited Confidentiality:
- Problem: Poor management of physical records compromises sensitive information.
- Stakeholder: Physicians
- Strategic Priority: High
6. Resistance to Technology:
- Problem: Management's reluctance to adopt digital solutions limits potential improvements.
- Stakeholder: All involved parties
- Strategic Priority: High
7. Inadequate Documentation:
- Problem: Poor documentation hampers compliance audits.
- Stakeholder: Health Information Management (HIM) Manager
- Strategic Priority: Medium
According to Mathioudakis et al. (2016), if such systemic issues remain unaddressed, they can lead to diminished patient outcomes and increased operational costs for healthcare providers. The involvement of all stakeholders in seeking solutions is paramount.
Proposed Technological Solutions
ERP and Big Data Technologies
Two major technology categories can address SIC's issues effectively: Enterprise Resource Planning (ERP) and Big Data Technologies.
1. Enterprise Resource Planning (ERP):
- ERP systems consist of integrated software solutions that facilitate seamless data flow across various departments. Efficient resource allocation can minimize issues like inadequate staffing and poor supply management (Costa et al., 2016).
- The deployment of ERP can enhance the organization’s overall performance by improving visibility and enabling better decision-making (Adwan et al., 2013).
2. Big Data Technologies:
- Big Data solutions can analyze large volumes of patient data effectively to extract meaningful insights, thereby improving patient care and operational efficiency (Wang et al., 2018).
- Additionally, it enables better tracking and retrieval of patient information, reducing data loss incidents and enhancing the overall quality of documentation.
Recommended Innovations
A dual-pronged approach incorporating both ERP systems and Big Data analytics will likely provide a comprehensive solution to SIC’s challenges. These innovations can streamline patient scheduling, optimize supply chain management, and bolster data management strategies.
Migration Strategy
The successful implementation of these technological solutions necessitates a well-defined migration strategy. The following outlines a proposed framework:
Migration Steps
1. Planning:
- Involve stakeholders at all levels to assess needs and identify core functionalities required in the new system.
2. Design:
- Focus on visualizing the new system architecture, including necessary hardware and software (Brunswick, 2017).
3. Input Methods:
- Develop a phased approach for data migration, ensuring that the critical data elements are prioritized (Hung et al., 2018).
4. Project Testing:
- Implement robust testing protocols to validate data integrity and system functionalities prior to full deployment.
5. Launch:
- Rollout the ERP and Big Data systems progressively to minimize disruptions to ongoing operations.
Taking these steps will mitigate potential risks associated with technology adoption. The cutover approach can initially implement the system in smaller departments followed by scaling throughout the organization.
Overall Findings and Recommendations
The analysis reveals that SIC faces critical operational challenges that must be addressed urgently. The integration of ERP and Big Data technologies is essential for enhancing the organization’s efficiency. An inclusive migration strategy ensures a smooth transition, allowing stakeholders to adapt effectively to these changes.
From the provided information, it is evident that investment in these technological solutions will yield long-term benefits, enhancing patient care, operational efficiency, and compliance adherence within SIC.
References
1. Adwan, O., Sleit, A., Qatawneh, M., Huneiti, A. M., & Khalil, T. (2013). Implementing a Total Healthcare Enterprise Resource Planning System. International Journal on Information, 16(6), 3997–4004.
2. Bahssas, D. M., AlBar, A. M., & Hoque, M. R. (2015). Enterprise resource planning (ERP) systems: design, trends, and deployment. The International Technology Management Review, 5(2), 72-81.
3. Brunswick, D. (2017). HIT thinks about how to use IT to improve healthcare supply chain operations.
4. Costa, C. J., Ferreira, E., Bento, F., & Aparicio, M. (2016). Enterprise resource planning adoption and satisfaction determinants. Computers in Human Behavior, 63.
5. Hung, D.Y., Harrison, M.I., Truong, Q. and Du, X. (2018). Experiences of primary care physicians and staff following lean workflow design. BMC Health Services Research, 18:24.
6. Mathioudakis, A., Rousalova, I., Gagnat, A. A., Saad, N., & Hardavella, G. (2016). How to keep good clinical records. Breathe, 12(4).
7. Wang, Y., Kung, L., & Byrd, T. A. (2018). Big data analytics: Understanding its capabilities and potential benefits for healthcare organizations. Technological Forecasting and Social Change, 126, 3-13.
This assignment offers both a thorough analysis and actionable recommendations based on contemporary IT management strategies to improve SIC's operational efficiency. By leveraging ERP and Big Data, SIC can enhance medication access, record-keeping, and overall patient care.