IDENTIFY THE MOST CORRECT ANSWER AND EXPLAIN WHY YOU SELECTED IT. Which of the f
ID: 1227456 • Letter: I
Question
IDENTIFY THE MOST CORRECT ANSWER AND EXPLAIN WHY YOU SELECTED IT. Which of the following best exemplifies good strategy execution? (1) The policy document of Dominos ensures consistency in service behavior patterns across outlets. (2) The policy document of Pizza Today allows for differences in product range and quality across outlets. (3) The policy document of Boston Pizza leaves ample scope for each member of the staff to act independently. (4) The policy document of Little Caesars discusses strategy but not the routines for running the outlets.
Explanation / Answer
(1) The policy document of Dominos ensures consistency in service behavior patterns across outlets.
Good strategy execution nearly always entails an ability to replicate product quality and the calibreof customer service at every location where the company does business. Policies and procedures serve to standardize the way that activities are performed. This can be important for ensuring the quality and reliability of the strategy execution process. It helps align and coordinate the strategy execution efforts of individuals and groups throughout the organization. Dominos promotes the creation of a work climate that facilitates good strategy execution by ensuring consistency in service behavior patterns. Variance in product quality at Pizza Today outlets goes against the norms of good strategy execution. Moreover, in case of good strategy execution, a company's policies and procedures provide a set of well honed routines for running the company and executing the strategy. Therefore, the policy document of Little Caesar is not in line with the normsof good strategy execution