IN your OWN please discuss the following question in 300 word counts. The challe
ID: 128333 • Letter: I
Question
IN your OWN please discuss the following question in 300 word counts.
The challenges in our health care system are significant and conflict in the workplace just increases the difficulty of getting our work accomplished. One of the most common issues in any workplace today is negativity or conflict. Looking at four pillars of a healthy relationship (trust, respect, support and communication), how would you as a health care leader work to minimize conflict by addressing each of the noted pillars?
Explanation / Answer
CONFLICT MANAGEMENT THROUGH FOUR PILLARS: (Trust,Support,Respect,Communication.)
Conflict triggers strong emotions and can lead to hurt feelings, disappointment, and discomfort. When handled in an unhealthy manner, it can cause irreparable rifts, resentments, and breakups. But when conflict is resolved in a healthy way, it increases our understanding of one another, builds trust, and strengthens our relationship bonds.
Trust is the key element in any organisation. Its a core element in building relationship among individuals. The need for trust arises when we are interdependent on each other. Trust is undermined when someone is unfaithful to us or deceived us. At this case arise conflict in an organisation . The first step in attempting to rebuild trust is managing the distrust. We should follow strategies to manage distrust leading to conflict depends on the type of trust.
When rebuilding calculus based trust must concentrate on engaging in predictable constant reliable ways. When re-establishing identification based trust parties should take time to develop their common goals with a strong emotional component.In an organisation relationships, a lack of understanding about differing needs can result in distance, arguments, and breakups. In workplace conflicts, differing needs are often at the heart of bitter disputes. We hurt each other by showing disrespect. Mutual Respect helps in maintaining interpersonal relationship in an organisation. Always treat people with courtesy, politeness, kindness and ultimately how you would like to be treated. Ensure that your workplace maintains an equal opportunity policy and that you are familiar with it. Do not belittle, criticize little things, demean or patronize others. A series of small comments over time can amount to bullying cause conflict among the individuals. Ensure that praise, recognition and appreciation is abundant in your workplace which build respect and prevent conflicts.
Employers have a duty to make reasonable adjustments in the workplace in form of supporting employee. This includes physical changes or changes in procedure to reduce or remove disadvantages to employees.. The average employed adult spends at least eight hours at work five days a week. As a result, for many, work represents more than just a place where we go to earn money. The workplace is in fact an important source of social support and it’s not uncommon to form close and sometimes even life-long friendships there.It makes sense, therefore, that creating a workplace where there is an emotional connection between employees and their leaders is important for productivity. After all, if workers feel safe and comfortable in their surroundings, they are more likely to come up with new ideas, take risks and admit to problems and mistakes. Support in the above dimensions of physical ,social, emotional aspects prevents conflict in an organisation and ensures healthy environment.
Communication has a big role to play in conflict management. It has been observed that poor communication always results in misunderstandings and eventually conflicts communication has to be clear and precise to avoid conflicts. Communication must not be done with members separately but must be on a common platform so that every one gets the same picture. Communication should be clear and concise focussing on the main content. The line of hierarchy of communication should be clear to all individuals so that conflict will not arise among individuals. Always keep a control on your emotions and make sure your communication is impressive and relevant for effective conflict management.
Thus as a health care leader utilising the four pillars Trust,respect,supprt and communication as strategies helps in conflict management and achieve organisational goals.