The results of an annual Satisfaction Survey of policyholders who have had a cla
ID: 2369896 • Letter: T
Question
The results of an annual Satisfaction Survey of policyholders who have had a claim with State Farm Insurance Company revealed a 80% satisfaction rate for claim service. To check the accuracy of this claim, a random sample of State Farm claimants was asked to rate whether they were satisfied with the quality of the service.(data worksheet: 1 = Satisfied and 2 = Unsatisfied)
Can we infer that the satisfaction rate is greater than 80%?
(Use a significance level of 0.05)
The results of an annual Satisfaction Survey of policyholders who have had a claim with State Farm Insurance Company revealed a 80% satisfaction rate for claim service. To check the accuracy of this claim, a random sample of State Farm claimants was asked to rate whether they were satisfied with the quality of the service.
(data worksheet: 1 = Satisfied and 2 = Unsatisfied)
Can we infer that the satisfaction rate is greater than 80%?
(Use a significance level of 0.05)
Explanation / Answer
yes ,we can