Carli Schiffner, president of Roo Inc. has been concerned about the growth in co
ID: 2372534 • Letter: C
Question
Carli Schiffner, president of Roo Inc. has been concerned about the growth in costs over the last several years. Joe asked the controller to perform an activity analysis to gain a better insight into these costs. The activity analysis revealed the following:<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" />
Activity Activity Cost
Correcting invoice errors (invoices have been printed-not mailed) $15,000
Disposing of scrap 39,000
Shipping late production with Federal Express (at company’s cost) 33,000
Final inspection 24,000
Inspecting work in process 30,000
Preventative machine maintenance 18,000
Responding to customer quality complaints 18,000
Total $177,000
Using this information prepare a cost of quality report below. Assume sales for the period were $650,000.
QUALITY COST CLASSIFICATION QUALITY COST PERCENT OF TOTAL QUALITY COST % OF TOTAL COST
Given your results in the report above, what would you suggest to Carli as a top priority & WHY? What are some disadvantages to JIT?
Explanation / Answer
Disadvantages of JIT:
Inspecting work in process 30,000 4.6% 16.95%
c. Preventive
Preventative machine maintenance 18,000 2.77% 10.17%
D.External Failour Cost
Shipping late production with Federal Express 33,000 5.08% 18.64%
Responding to customer quality complaints 18,000 2.77% 10.17%