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Carli Schiffner, president of Roo Inc. has been concerned about the growth in co

ID: 2372568 • Letter: C

Question

Carli Schiffner, president of Roo Inc. has been concerned about the growth in costs over the last several years. Joe asked the controller to perform an activity analysis to gain a better insight into these costs. The activity analysis revealed the following:

Activity Activity Cost

Correcting invoice errors (invoices have been printed-not mailed) $15,000

Disposing of scrap 39,000

Shipping late production with Federal Express 33,000

Final inspection 24,000

Inspecting work in process 30,000

Preventative machine maintenance 18,000

Responding to customer quality complaints 18,000

Total $177,000

Using this information prepare a cost of quality report below. Assume sales for the period were $650,000.

QUALITY COST CLASSIFICATION QUALITY COST PERCENT OF TOTAL QUALITY COST % OF TOTAL COST

Given your results in the report above, what would you suggest to Carli as a top priority & WHY? What are some disadvantages to JIT?

Explanation / Answer

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