Which of the following statements about quality costs is true? a. Even in theory
ID: 2387822 • Letter: W
Question
Which of the following statements about quality costs is true?a. Even in theory, external failure costs can never be reduced to zero.
b. The less a company spends on prevention costs, the less they will have to spend on internal failure costs in the future.
c. If a company produces and sells a defective product, external failure costs are likely to exceed all the other types of quality costs.
d. A low level of internal failure costs usually indicates that more attention needs to be paid to prevention and appraisal costs.
Explanation / Answer
b. The less a company spends on prevention costs, the less they will have to spend on internal failure costs in the future.