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Question #2: The Baldrige Award is given to healthcare organizations that apply

ID: 239580 • Letter: Q

Question

Question #2: The Baldrige Award is given to healthcare organizations that apply and are judged to be outstanding in seven areas: (1) leadership, (2) strategic planning, (3) customer and market focus, (4) measurement, analysis and knowledge management, (5) human resource focus, (6) process management and (7) results. Which area do you believe would be the most challenging for the organization you work for, or if you don’t work in the healthcare field yet, which do you believe would be the most challenging. Please explain your answer.

Explanation / Answer

The most challenging area for the organization I work for, in the healthcare field is; results as this factor is dependent upon many variables both internal and external. Internal such as; expertise of the staff and the facilities in the organization and external such as the population of patients we cater, age, education, background etc.