Measuring key performance indicators across mutliple categories, not just financ

Question

Measuring key performance indicators across mutliple categories, not just financial categories, is an important understanding of the balance scorecards approach.

Applying this on a much more personal level, often times our life can become out of balance because we focus on only one area of performance. For example a person can become a work alcoholic by only focusing on their job.

If you were to construct a "personal balance scorecard" what 4 main categories would you include? Then list at least 3 key performance measures for each category.

Thanks!

Explanation / Answer

The categories of personal Balance scorecard are:-

1. Financial:- It includes Objectives, measures, targets and Initiatives

2. Customers

3. Business Processes

4. Learning and growth

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