Choose the term or terms that most appropriately complete the following statemen
ID: 2578758 • Letter: C
Question
Choose the term or terms that most appropriately complete the following statements. The terms can be used more than once. chose terms below:
appraisal costs, external failure costs, internal failure costs, prevention costs, quality, quality circles, quality cost report, quality of conformance
1.When a product or service does not conform to customer expectations in terms of features or performance it is viewed as being poor in 2. A product or service will have a low if it does not function the way its designers intended, or if it has many defects as a result of sloppy manufacture 3. A company incurs in an effort to keep poor quality of conformance from occurring 4. A company incurs and because poor quality of conformance has occurred 5. Of the four groups of costs associated with quality of conformance are generally the most damaging to a company 6. Inspection, testing, and other costs incurred to keep defective products from being shipped to customers are known as 7. are incurred in an effort to eliminate poor product design, defective manufacturing practices, and the provision of substandard service 8. The costs relating to defects, rejected products, and downtime caused by quality problems are known as 9. When a product that is defective in some way is delivered to a customer, then are incurred 10. Over time, a company's total quality costs should decrease if it redistributes its quality costs by placing its greatest emphasis on and 11. In many companies, small groups of employees, known as meet on a regular basis to discuss ways to improve the quality of output. 12. The way to ensure that management is aware of the costs associated with quality is to summarize such costs on aExplanation / Answer
1) When a product or service does not conform to customer expectations in terms of features or performance, it is viewed as being poor in quality of conformance because its quality is not conformed to customer expectations.
2) A product or service will have a low quality circles if it does not function the way its designers intended, or if it has many defects as a result of sloppy manufacture because company's expectations about that product was not right.
3) A company incurs appraisal Costs and internal failure costs in an effort to keep poor quality of conformance from occuring because appraisal costs are incurred to identify the defective products before the products are shipped to customers and internal failure costs result from identifying defects before they are shipped to customer.
4) A company incurs prevention costs and external failure costs because poor quality of conformance has occured. Prevention costs are incurred to reduce the number of defects and external failure costs are incurred because defects occur despite efforts to prevent them.