Assume that you are the chief executive officer who runs Intelli Infoway, a high
ID: 2707422 • Letter: A
Question
Assume that you are the chief executive officer who runs Intelli Infoway, a high-performance software company that has helped at least 2,500 of its employees stock option millionaires. You often use the phrase "healthy paranoia" to describe the mindset of Intelli Infoway's management. You surround yourself with smart and talented people. All of the employees have a strong buy-in for your strategy.
The company achieved a major milestone during its fiscal year 2010: the highest customer satisfaction survey score in its history. You are known for buying start-up companies and turning them into successful ventures in the industry.
Explanation / Answer
1. The most efficient way to create an atmosphere of hard-working employees is through incentives. Incentive options include things like frequent opportunities for raises/promotions (as opposed to hiring from outside for mid- to upper-management positions), bonuses for exception work (ie Holiday bonus), stock options which are dependent on quarterly/yearly evaluations (such that employees feel that their hard work is rewarded, frequently). If the employees are truly rewarded for going above and beyond, then they will indeed want to give their best to earn those rewards.
2. The most important quality in being a leader is recognition of your employees' strengths/weaknesses/motivations. Not all employees can be motivated in the same way; some require constant affirmation of their work, while others like to be trusted with important tasks and put into pressure situations. Recognizing how to motivate your employees, so that you can treat each of them as individuals, allows you to get the most out of them. Another important quality is to set an example of the work that you would like. If you expect your employees to arrive early, and stay late, then you should be at the office when they arrive, and be willing to work until they leave. You should work hard and cultivate the work atmosphere that you want to see from your employees.
3. In the same way that recognition skills aid in motivating employees, it can also assist in sales and public relations. Understanding how to deal with different clients, or with public relations professionals, can maximize your outcomes. Also, showing your hard work to potential clients leads them to believe that you will go the extra distance for them, and makes them all the more likely to choose your company.