Question 9 PROVIDE SUPPORT FOR ANSWER Which of the following statements about lo
ID: 2747821 • Letter: Q
Question
Question 9 PROVIDE SUPPORT FOR ANSWER
Which of the following statements about locating facilities in the service sector is best?
Select one:
a. Management should avoid locating facilities where competitors are already well established, as illustrated by new car showrooms.
b. "Site specific" factors are the main reason for locating warehousing and distribution operations near the customer.
c. The factors that apply to manufacturing firms often also apply to service facilities, but the impact of the location on sales and customer satisfaction is an important addition.
d. Creating a critical mass is a strategy that avoids locating near competing firms.
Explanation / Answer
Correct answer is option C
The factors that apply to manufacturing firms often also applies to service facilities,but the impact of the location on sales and customer satisfaction is an important addition.sales and customer satisfaction is an important factor that affects the location facilities in service sector.In manufacturing industry sales are generally not made at the plant location,products are sold after transporting it to the market.But in contrast,in service sector industries sales are made in place of the facility location.Therefore,the location highly effects the sales and customer satisfaction in service industry.location is decided keeping in mind whether the customer need direct cantact or not.Business that supply or repair machinary to others need to be near them in order to respond quickly.After sale service is very much important for service sector industries.