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Answer questions 38 to 40 based on below scenario: A restaurant is providing a q

ID: 325356 • Letter: A

Question

Answer questions 38 to 40 based on below scenario: A restaurant is providing a questionnaire with cach merved indred customers o days. The results are as follows Sample Number of Dissatisfied an effort to improve the quality . The eustomers atisfied w not One hundred customers were sanmples during the past 18 23 19 38) What is the sample proportion of defectives for sample 6? b) .36 c) 46 d) 19 e 39 39) What is your estimate of the standard deviation of the sampling samples of this size (round to 3 decimals)? distribution of the fractions defective for a) .022 b) 032 c) .046 d) 016 e) .039 are the control chart upper and lower limits for three-sigma control limits? a) 299 and.065 b) 205 and 167 c) 477 and .578 d) 378 and .279 e) 054 and . 112 Bonus Question -Name 5 of the 7 Mudas (10 points)

Explanation / Answer

38.

D

Working note:

Sample proportion of defective = 19/100 = .19

39.

E.

Working note:

Standard deviation = (( (0.181-0.22)^2 + (0.181-0.18)^2 + (0.181-0.23)^2 + (0.181-0.11)^2 + (0.181-0.16)^2 + (0.181-0.19)^2 )/6)^0.5

Standard deviation = .039

40.

A

Working note:

UCL = 0.182 + 3*0.039 = .299

LCL = =0.182 - 3*0.039 = .065

Sample Number of dissatisfied Fraction defective 1 22 0.22 2 18 0.18 3 23 0.23 4 11 0.11 5 16 0.16 6 19 0.19