Case One Task Task: you are brought in to address a company in crisis. Widesprea
ID: 326176 • Letter: C
Question
Case One Task Task: you are brought in to address a company in crisis. Widespread absenteeism, all-time record low productivity, insubordination, protracted industrial action, and negative media attention—including the business being heralded as an “employer of ‘unchoice’”—fifty per cent turnover and a lousy safety record have contributed to considerable loss of market share. You are engaged to arrest further decline and to recommend actions to take in order to rebuild back into an employer of choice within two years. The executive team is particularly interested in the potential impacts that your ideas will have on motivation, performance, retention, succession planning and talent management.
Explanation / Answer
The situation is very bad because the organization has lost its ground in the industry and the performance is at an all time low and I believe that such situations are not at all expected in business and therefore needs to be taken are of in order to come back in the industry and that too strong. Generally in such situations various organizations crumble down hence the very primary objective will be to understand the actual cause behind such a situation. Once the root cause analysis is complete we will try to resist the change and act on it for betterment. I believe that initially instead of concentrating on production or performance I will focus on employee motivation and confidence building because that is the most important at this point as they are experiencing an all time low.
The employees need to believe that they can still do it as they have been doing for so many years. Dedicated departments need to be set up so that the organization can function in an ideal way and come back in the industry. The leader needs to be very much innovative and has to forward new ideas which will provide a boost to the organization and that is very important. I will actually set small goals that needs to be achieved one at a time and that will help the organization achieve the bigger goals. A team will also be there who will be monitoring the change that the organization is going through and I believe that the organization at this point actually requires care and nurture in order to tackle the present crisis, once that is achieved, the organization can target big.