Imagine that you own a website development , marketing for an exotoc car company
ID: 337705 • Letter: I
Question
Imagine that you own a website development , marketing for an exotoc car company that employs 8 people. Five of your staff work in sales and marketing, while three manage the technical backend. There is no seperate customer service department. All 5 of your sales staff, yourself included, do it all: prospect for new customers, sell your services, respond to requests for assistance, and follow upo with customer requeste and needs.tou dont sleep. As you acquire more customers, you realize that you need to systematize serving their ongoing needs and problems. develop a customer follow-up and service plan for the exotic car rental business.
Explanation / Answer
Imagine that you own a website development , marketing for an exotoc car company that employs 8 people. Five of your staff work in sales and marketing, while three manage the technical backend. There is no seperate customer service department. All 5 of your sales staff, yourself included, do it all: prospect for new customers, sell your services, respond to requests for assistance, and follow upo with customer requeste and needs.tou dont sleep. As you acquire more customers, you realize that you need to systematize serving their ongoing needs and problems. develop a customer follow-up and service plan for the exotic car rental business.