Performance Measures Suppose a company at which executives were rewarded for mee
ID: 338072 • Letter: P
Question
Performance Measures
Suppose a company at which executives were rewarded for meeting performance targets based only on profits and stock price switches to a balanced scorecard that adds measures for customer satisfaction, employee engagement, employee diversity, and ethical conduct to performance targets/control system. How would you expect executives’ performance to change in response to the new control system? How would you expect the company’s performance to change?
Market Controls
Google offers Google Apps, such as G-mail, Google Calendar, and Docs & Spreadsheets as collaboration tools for employees. Describe how the company could use market controls to determine whether Google employees use these software programs or competing software (e.g., Word and Excel). Use chapter concepts and terms to defend your position.
Answer in 7-10 sentences. For each website you visit to find information, if you use that information be sure to put it in your own words and include that website as a reference in APA format.
Explanation / Answer
Performance Measures
Suppose a company at which executives were rewarded for meeting performance targets based only on profits and stock price switches to a balanced scorecard that adds measures for customer satisfaction, employee engagement, employee diversity, and ethical conduct to performance targets/control system. How would you expect executives’ performance to change in response to the new control system? How would you expect the company’s performance to change?
Market Controls
Google offers Google Apps, such as G-mail, Google Calendar, and Docs & Spreadsheets as collaboration tools for employees. Describe how the company could use market controls to determine whether Google employees use these software programs or competing software (e.g., Word and Excel). Use chapter concepts and terms to defend your position.
Answer in 7-10 sentences. For each website you visit to find information, if you use that information be sure to put it in your own words and include that website as a reference in APA format.