Measure Phase - response limited to 1-2 sentences maximum Lunch Delivery Perform

Question

Measure Phase - response limited to 1-2 sentences maximum Lunch Delivery Performance Summary Last Month 30 25 E 20 LO,-. Time (minutes) Based on the scenario described below and analysis provided above, is your performance better for the last month compared to the month before? Justify your answer Consider that you work as a waiter/waitress for a restaurant that is currently running a promotion that lunch specials will be delivered to the customer's table in 15 minutes or less from the time the order is placed by the customer. Above is a histogram summarizing your time to deliver lunch specials to your tables during the last month. Your performance for the month before this had averaged 14.5 minutes to deliver lunch specials to your tables with a standard deviation of 3 minutes and a range of 13.3 to 15.7 minutes

Explanation / Answer

The last month:

Range = 14.5 to 16.5

Mode = 15.5

Mean =

The month before:

Range : 13.3 to 15.7

Mean : 14.5

So, clearly the performance is better than the min required , i.e 15 minutes versus the last month where the distribution is more to the right of 15.

Hence the month before has better performance than last month.

Freq 14.5 1 14.75 2 15 10 15.25 13 15.5 24 15.75 17 16 12 16.25 9 16.5 4 Mean 15.61141

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