Match each of the following potential causes of dissatisfied customers at a fast

Question

Match each of the following potential causes of dissatisfied customers at a fast-food restaurant with the category under which it would appear on a cause-and-effect diagram. Some ingredients such as tomatoes and pickles are missing on some days Methods Equipment Orders are written down on paper slips or paper cups Workers are inattentive during food preparation or serving The food warmer thermostat is not working Workers are late or absent The grill temperature is lower than optimal, leading to longer cooking time People Materials Line cooks are also expected to pitch in at the order station when available The fryer temperature is too hot Orders are taken by one worker, payment processed by another, and food delivered by third worker Sometimes stale bread is used because fresh bread did not arrive

Explanation / Answer

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Equipments:

People:

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