Imagine that you observe that one of your co-workers (or another student in a fa
ID: 3464927 • Letter: I
Question
Imagine that you observe that one of your co-workers (or another student in a face-to-face course) arrives late and leaves early on a consistent basis and also misses a lot of meetings. According to the progression model of withdrawal, which of the following withdrawal behaviors is this person most likely to engage in next?
a. Daydreaming b. Socializing c. Moonlighting d. Quitting
2. In chapter one Colquitt, LePine and Wesson report results of a study that showed that social recognition and job performance had a correlation of .28. Which of the following is the most accurate way to interpret this research result?
a. For most people, receiving social recognition at work has a moderately positive impact on their job performance. b. People who perform well at their jobs typically receive the highest levels of social recognition. c. For some people, an increase in social recognition seems to be positively related to improvements in how they do their jobs. d. For most people, social recognition has no impact on how well they do their jobs.
3. During week ?ve we watched a short You Tube video (Link to A Vision of Students Today) produced by students at Kansas State University, that provided a vision of students today. Which of the types of withdrawal behavior was most prevalent in that video?
a. Exit b. Sabotage c. Loyalty d. Neglect
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BUS ADM 330 — Organizations Final Exam — Spring 2018
4. According to the research discussed in chapter 3, which of the following statements re?ects the type of commitment that most managers would prefer their employees exhibit on the job?
a. Affective commitment b. Continuance commitment c. Normative commitment d. Most managers don't care about employee commitment to the organization.
5. Apple, Inc. has an interesting philosophy behind its use of retail stores to create a positive customer experience. Apple's creation of a relaxed atmosphere, use of the Genius Bar to dispense advice to customers and the positive buzz associated with new product releases re?ects which element of the integrative model?
a. Job performance b. Organizational commitment c. Organizational culture d. Personality and cultural values
6. For a number of years, Direct Supply, a company that has its headquarters here in Milwaukee, sponsored the Lubar School's Back to Business picnic to welcome faculty, staff and students back to campus for another academic year. Although not part of her required job duties, Dr. Jude often volunteered to check student IDs and hand out lunch tickets at the picnic. Her voluntary actions represent what type of citizenship behavior?
a. Helping b. Boosterism c. Sportsmanship d. Civic virtue
7. Our OB textbook discusses the difference between measuring job performance in terms of behaviors versus results. Which of the following is the BEST example of measuring Aaron Rodger's performance in terms of behavior, rather than results, during his ?rst two years as the starting quarterback for the Green Bay Packers?
a. Rodgers was the ?rst quarterback in NFL history to throw for more than 4000 yards in his ?rst two seasons as a quarterback. b. Rodgers lead his team to a 6 win, 10 loss record in his ?rst year as the starting quarterback. c. Rodgers threw fewer interceptions in 2009 than he did in 2008. d. Rodgers showed up for work everyday, practiced hard and encouraged his teammates to get better. 8. Which of the following is not one of the job facets that value percept theory suggests will in?uence a FoxConn employee’s level of job satisfaction?
a. Status b. Pay c. Promotion d. Supervision
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BUS ADM 330 — Organizations Final Exam — Spring 2018
9. In this course each of you were asked to complete a variety of different assignments, such as digital media projects 1, 2, 3 and 4, as well as actively participate in discussion forums and complete peer reviews of classmates' projects. Extra credit opportunities were also offered that were designed to motivate you to get the projects completed before the deadline. According to job characteristics theory, what element of job satisfaction was Dr. Jude trying to increase by including these assignments as requirements in the course?
a. Meaningfulness of work b. Growth need strength c. Knowledge of results d. Knowledge and skill
10. When students come to class because they don't want to waste their tuition dollars or miss something that might show up on the next exam, their attendance is primarily motivated by which type of commitment?
a. Affective commitment b. Continuance commitment c. Normative commitment d. None of the above 11. According to the research presented in chapter 4, which of the following represents the most accurate and effective method for assessing students' satisfaction with this course and employees' satisfaction with their jobs?
a. Focus groups b. Interviews c. Attendance data d. Attitude surveys
12. According to the research evidence presented in the text, which of the following personality characteristics seems to be the most related to heredity?
a. Conscientiousness b. Extraversion c. Agreeableness d. Neuroticism 13. According to the research evidence presented in the text, which of the following personality traits has the strongest relationship to job performance?
a. Conscientiousness b. Agreeableness c. Neuroticism d. Extraversion
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BUS ADM 330 — Organizations Final Exam — Spring 2018
14. According to the research results presented in the Colquitt, LePine and Wesson text, which of the following factors has the strongest relationship to job performance?
a. Motivation b. Trust c. Learning d. Conscientiousness
15. Imagine that you completed a take home exam but were disappointed when you found out you only answered half of the questions correctly. You had put forth a lot of effort preparing for the exam and were sure that you had gotten a lot more questions right. Getting a good grade on the exam was very important to you, so you emailed the professor and asked her to double check that the correct answer key was used to grade your test. According to the expectancy theory of motivation, which aspect of motivation is at a low level in this example?
a. Valence b. Expectancy c. Instrumentality d. Self ef?cacy
16. Imagine that after the answers for an exam were released, one student offered a strong argument for why a second response should have been accepted for one of the questions on the test. After considering the argument, the professor decided to give credit for both answers. Which of the following rules of procedural justice was the professor implementing when she made this decision to accept both answers as correct?
a. Accuracy b. Representativeness c. Consistency d. Correctability
17. All human beings occasionally experience distressing emotional events and disappointments that are dif?cult to handle. Yet many people are able to quickly recover from those dif?cult times and not let them get in the way of achieving their goals. What facet of emotional intelligence is re?ected in this example?
a. Emotion regulation b. Self-awareness c. Other awareness d. None of these
18. Imagine that after an exam, a professor allowed students to earn extra credit by demonstrating that even though they initially answered some questions incorrectly, they now understand the reasoning behind the correct answers. The students who take advantage of this opportunity to improve their exam score demonstrate which of the following elements of goal setting theory?
a. Feedback b. Self-set goal c. Task complexity d. Goal commitment
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BUS ADM 330 — Organizations Final Exam — Spring 2018
19. Given the research evidence presented in chapter nine, a highly creative person, such as Benjamin Zander, the orchestra conductor who showed us how to listen to classical music in this You Tube video (Link to Benjamin Zander's TED talk), probably rates very high in which personality characteristic?
a. Neuroticism b. Agreeableness c. Openness to experience d. Extraversion
20. Imagine getting into your car and turning on the ignition without buckling your seat belt. After a few seconds an alarm sounds to remind you to buckle up. The alarm continues to go off until you ?nally buckle the seat belt. In this example, buckling your seat belt is the desired behavior that is reinforced when the alarm stops ringing in your ear. This example re?ects which type of reinforcement contingency?
a. Positive reinforcement b. Punishment c. Extinction d. Negative reinforcement
21. In one of her lecture/instructor commentaries, Dr. Jude described a situation that occurred when she was coaching a ?fth and sixth grade girls basketball team in the league championship game. In this example, one of the players, who had never scored any points in any previous game, went on a scoring rampage. After the game was over Dr. Jude asked the player why she had been so determined to score. The player responded that her parents agreed to give her $10 for every one of the 15 points she scored in the game. If we think about scoring points as the desired behavior and the $10 reward for each point scored as the reinforcement, what type of reinforcement schedule is re?ected in this example?
a. Fixed interval b. Variable ratio c. Continuous d. Fixed ratio
22. Imagine that a professor in your Organizations class offers students to earn extra credit by submitting projects early or participating in faculty sponsored research projects. By providing opportunities for extra credit that will improve students' ?nal grades in the course, the professor demonstrated which dimension of trustworthiness?
a. Ability b. Benevolence c. Integrity d. Trust propensity
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BUS ADM 330 — Organizations Final Exam — Spring 2018 23. This ?nal exam was intentionally designed so that which of the following cognitive abilities would play the greatest role in your performance on the exams?
a. Perceptual b. Quantitative c. Spatial d. Reasoning
24. Throughout this course Dr. Jude has provided you with a variety of examples of the Presentation Zen approach to presentation design and delivery in action. For example, Dr. Jude has designed her lecture/instructor commentaries using this approach and the DMP2 and DMP3 example projects also used the Presentation Zen approach. Based on this evidence, what method has Dr. Jude been using to help you learn this different way of designing and delivering presentations?
a. Escalation of commitment b. Behavior modeling c. Heuristics d. Social identity theory
25. When a basketball player weaves his/her way down the court and eludes oncoming defenders en route to scoring a basket, he/she has utilized which of the following physical abilities?
a. Static strength b. Speech recognition c. Gross body coordination d. Stamina
26. According to the Harvard Business Review article by Tomas Chamorro-Premuzic called “Could your personality derail your career?” which of the following “big ?ve” personality traits did not make it on the list of traits that have the potential to derail your career?
a. Agreeableness b. Neuroticism c. Extraversion d. None of the “big ?ve” made it on this list
27. Early in the 1980s, John Sweller presented a theory that argues that "it is more dif?cult to process information if it is coming at us both verbally and in written form at the same time." What is the name of this theory that is at the heart of the Presentation Zen approach?
a. cognitive load theory b. cognitive simpli?cation theory c. cognitive con?ict theory d. cognitive dissonance theory
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BUS ADM 330 — Organizations Final Exam — Spring 2018
28. Garr Reynolds (author of Presentation Zen) argues that literacy means something different today than it has in the past. In the past literacy was about being able to read and write effectively. But in today's world literacy includes reading and writing, as well as which of the following?
a. thinking like a designer b. incorporating empathy and storytelling c. relying on facts and data to persuade the audience d. understanding visual communication
29. According to Garr Reynolds (author of Presentation Zen), what is the most fundamental question that we should ask ourselves as we begin to design a presentation?
a. Who is going to be in the audience? b. What is my core point? c. How many slides should I use in the presentation? d. Why did they pick me to speak at this meeting? 30. Reynolds suggests seven design principles that are fundamental to good slide design. Which of the following IS NOT one of those seven design principles?
a. Signal to noise ratio b. Picture superiority effect c. Empty space d. Naturalness 31. What is the fundamental principle behind the picture superiority effect?
a. People remember pictures better than words. b. Color photos are more powerful than black and white images. c. Marketers use pictures to evoke emotion and get us to buy their products. d. It is impossible to communicate in words, as clear a message as can be delivered through pictures.
32. According to Reynolds, which of the following types of images have tremendous power to get our attention?
a. Images of ?owers b. Images of rivers and streams c. Images of familiar company logos d. Images of faces
33. According to Reynolds, what is the primary purpose of using repetition throughout the slide design process?
a. Brings about a sense of unity and cohesiveness in the presentation design. b. Helps the story stick in the audience's mind. c. Reduces boredom. d. Reduces the element of surprise that might confuse the viewer.
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BUS ADM 330 — Organizations Final Exam — Spring 2018 For questions 34 — 39, you will need to read the article “Why McDonald’s Wins in Any Economy,” which is posted on the News Feed of D2L and also in the Content Area under Final Exam Documents.
34. In his job as McDonald's former CEO, Jim Skinner performed many different types of tasks. According to evidence presented in Beth Kowitt's 2011 Fortune article, "Why McDonald's Wins in Any Economy," which of the following types of tasks were most prevalent or common in Skinner's job as CEO?
a. routine or programmed tasks b. adaptive tasks c. creative tasks d. boring tasks
35. According to evidence presented in Beth Kowitt's 2011 Fortune article, "Why McDonald's Wins in Any Economy," which type of organizational commitment was the strongest for former CEO Jim Skinner?
a. normative commitment b. continuance commitment c. social commitment d. affective commitment
36. According to evidence presented in Beth Kowitt's 2011 Fortune article, "Why McDonald's Wins in Any Economy," which decision making style did Jim Skinner use when making the decision to change the style of coffee cup lids?
a. delegative b. facilitative c. consultative d. autocratic
37. According to evidence presented in Beth Kowitt's 2011 Fortune article, "Why McDonald's Wins in Any Economy," former CEO Jim Skinner insisted on planning and accountability throughout the company. He also instilled a disciplined approach to ?guring out what would and would not work on the menu board. These types of leadership behaviors are best classi?ed as which of the following?
a. initiating structure b. creating consideration c. building readiness d. delegating
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BUS ADM 330 — Organizations Final Exam — Spring 2018
38. According to evidence presented in Beth Kowitt's 2011 Fortune article, "Why McDonald's Wins in Any Economy," former CEO Jim Skinner encouraged a product development process in which ideas and new menu items were shared across geographic regions. This practice re?ects Skinner's desire to reduce the harmful effects of which of the following aspects of diversity?
a. cultural sensitivity b. group think c. discrimination d. fault lines
39. According to evidence presented in Beth Kowitt's 2011 Fortune article, "Why McDonald's Wins in Any Economy," Jim Skinner was a self-assured leader who was highly disciplined and always did his homework. These attributes re?ect high levels of which of these big ?ve personality traits?
a. neuroticism b. conscientiousness c. agreeableness d. openness to experience
40. In week nine you were asked to watch a TED talk by Carol Dweck (link to Carol Dweck's Ted talk), whose pioneering research on motivation has helped us understand the difference between a growth and a ?xed mindset. According to Dweck, which of the following motivational strategies will help young people develop a growth mindset?
a. Recognizing that some human beings are simply smarter than everyone else, and there is nothing we can do to change that fact. The best thing we can do is praise people when they get the right answers. b. Praise the process people engage in and the effort they put into learning a challenging new skill. c. Focus on rewarding people for short-term results and don’t worry about long-term performance improvements. d. Reward people who show up, no matter how engaged or motivated they are or how much effort they put in.
41. In his TEDx talk on everyday leadership (link to Drew Dudley'sTED talk), Drew Dudley argued that each of us has the ability to make a difference in or have a profound impact on someone else’s life. Likewise, he asserts that each of us has had a moment where someone said something or did something that we feel made our life better. He referred to these daily leadership opportunities as which of the following?
a. ingratiation b. career advancing moves c. pursuit of social justice d. lollipop moments
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BUS ADM 330 — Organizations Final Exam — Spring 2018
42. When companies like Apple or Samsung try to convince us to buy the latest smartphone because of its innovative features like ?ngerprint security or the ability to capture high de?nition video, they are using which of the following in?uence tactics?
a. apprising of bene?ts b. inspirational appeal c. ingratiation d. pressure
43. During week ten we watched a TED talk by organizational psychologist Adam Grant regarding the surprising habits of original thinkers (link to Adam Grant's TED talk). He reported the results of some of his research on job performance and commitment, which found a connection between the Internet browser that someone uses and their performance on the job. According to this research the users of which browsers tended to have the highest levels of job performance?
a. Firefox and Chrome b. Internet Explorer and Safari c. Firefox and Internet Explorer d. Safari and Chrome
44. Referring to question 43 above, what was the reason that Adam Grant gave for why users of these speci?c browsers tended to perform better at their jobs?
a. they are willing to go along with the default option and not challenge the status quo b. they are willing to doubt the default and look for a better option c. they are able to see beyond the obvious ?aws and uncover the true potential d. they are willing to do what they are told and follow the company’s expectations
45. In DMP4, some teams reported that one of their members exerted less effort when working on team tasks than they would if they worked alone on those same tasks. In this example the team was struggling with which of the following problems: ? a. groupthink b. social loa?ng c. hierarchical sensitivity d. production blocking
46. Every semester there are some DMP4 project teams who experience high levels of stress as the submission deadline approaches because they are waiting for one team member to complete their parts of the project. What occurs when team members have to wait for one another before they can do their part of the team task?
a. Coordination loss b. Process loss c. Production blocking d. Motivational loss
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BUS ADM 330 — Organizations Final Exam — Spring 2018
47. In week 13 we watched a YouTube video (link to IDEO shopping cart challenge) about the shopping cart challenge at IDEO, one of the world’s most innovative design companies. Which of the following team processes was not demonstrated in that video?
a. creative behavior b. boundary spanning c. transition processes d. groupthink
48. In week ?ve you were asked to watch a TED talk by Kelly McGonigal (link to McGonigal's Ted talk) who tried to set the record straight about stress. According to McGonigal, stress is not necessarily bad for our health. As a matter of fact, the stress hormone, known as oxytocin, is actually good for us because it does which of the following?
a. It makes us want to seek social support, which is an important coping strategy when dealing with stressful situations b. It helps the heart cells regenerate and heal from any stress-induced damage c. It is a natural anti-in?ammatory agent and helps blood vessels stay relaxed during stress d. All of the above
49. In the You Tube video of the shopping cart challenge at IDEO (link to IDEO shopping cart challenge), the design team split up into four groups to conduct some ?eld-based research into how people make, use and repair shopping carts. This is an example of which of the following boundary spanning activities?
a. Scout b. Task coordinator c. Hierarchical sensitivity d. Ambassador
50. During one of our weekly Friday discussion exercises, we asked you to work as a team to make paper airplanes. In the ?rst round of the airplane manufacturing process, each paper plane worker built his or her own planes from start to ?nish. When each plane was ?nished, it was put in a central location for quality inspection. This example demonstrated which type of task interdependence?
a. reciprocal b. pooled c. sequential d. comprehensive
Explanation / Answer
1. The correct answer is Option D. According to the progression model of withdrawal, this person is likely to quit next.
2. The correct answer is Option C. The results of the study can be interpreted in terms of how for some people, an increase in social recognition seems to be positively related to improvements in how they do their jobs.
3. The correct answer is Option D. Neglect appears to be the withdrawal behaviour that was most prevalent in the video.
4. The correct answer is Option C. Most managers prefer their employees exhibiting normative commitment on their jobs.
Please post the other questions separately as we are supposed to answer just one question or four subparts of a question.