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Max is evaluating Murray’s performance by using data about accounts that Murray

ID: 346860 • Letter: M

Question

Max is evaluating Murray’s performance by using data about accounts that Murray manages. Murray maintained 100% of his existing accounts, and added additional services to 35% of his existing accounts. Max is evaluating Murray using a __________ appraisal. A. behavior B. trait C. results D. statistical Which of the following concepts is associated with evaluating large sets of capabilities and knowledge, which can significantly improve organizational productivity to a greater extent than just doing a job using an existing skill set? A. Top centered performance management B. Holder placement performance management C. Knowledge-rated performance management D. Competency-based performance management E. Employment-based performance management I have a scale with above average, average, and below average. This scale is called a(n) _____________. A. Graphic Rating Scale B. Rank Order Scale C. MBO D. BARS E. Narrative Scale Which one of the following is NOT true of peers as a source of performance information? A. Peer ratings are particularly useful when supervisors do not have the opportunity to observe employees. B. Peers can evaluate the ability of others to interact within the group or team better than supervisors in many cases. C. Research regarding validity of peer evaluations is overwhelmingly clear on their lack of bias. D. Peers may know the job requirements better than a supervisor in some cases. In what type of method are annual performance goals established jointly between the manager and employee? A. Assessment centers B. Productivity measurement and evaluation systems C. OB modification D. Critical incidents E. MBO To avoid problems in the appraisal process, which of the following should generally be minimized? A. Evaluation of group results B. Evaluation of ineffective behaviors demonstrated C. Evaluation of individual traits D. Evaluation of individual results E. Evaluation of effective behaviors demonstrated

Explanation / Answer

Q1) Max is evaluating Murray using a C. results appraisal as it is based on the percentage of accounts being maintained and additional services being delivered.

Q2) Answer is D. Competency-based performance management.

This model is not only good for individual development but also for the organizational development.

Q3) Answer is D. BARS scale.

BARS scale used wide range of parameters to arrive at quantified ratings which can be classified as above average, average, below average.

Q4) Answer is C. Research regarding validity of peer evaluations is overwhelmingly clear on their lack of bias

Q5) Answer is E. MBO

Q6) Answer is C. Evaluation of individual traits as these are more subjective and doesn't provide a objective result