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Instructions: Drag the tiles to the boxes to form correct pairs. Match the diffe

ID: 3469497 • Letter: I

Question

Instructions: Drag the tiles to the boxes to form correct pairs. Match the different feedback processes with the examples they relate to. Tiles "You said that the current process is not lean and confusing. You also said you have few suggestions to improve the process. Right?" "I don't think you need to be so worried about timelines, just give your best shot at all times." "Are you hurt because your manager didn't smile back at you in the morning?" There's a huge crowd outside the theater just waiting to catch a glimpse of the movie star." Pairs

Explanation / Answer

“You said that the current process is not lean and confusing. You also said you have a few suggestions to improve the process. Right?” - Paraphrasing (the speaker is rephrasing in different words for better clarity and communication).

“Are you hurt because your manager didn’t smile back at you in the morning?” - Perception Checking (every individual holds different perceptions and interprets things differently. Perception check helps in keeping others’ perceptions in account to be in sync).

“I don’t think you need to be so worried about timelines, just give your best shot at all times”- Making “I” statements.

“There’s a huge crowd outside the theatre just waiting to catch a glimpse of the movie star” - Describimg behaviour.