Please answer questions 1 and 2. Thank you At the State Employment Service, a nu
ID: 347015 • Letter: P
Question
Please answer questions 1 and 2. Thank you
At the State Employment Service, a number of employment counselors were hired together during a special recruiting effort 12 years ago in 2000. They formed a cohort, went through training together, and received graduate hours in vocational counseling together.
About a year ago, Jane Midland, the first member of the cohort to get promoted, tested into a supervisory position at one of the Job Service Centers. Two of the eleven employees who report to her are members of the 2000 cohort. Barb Rick and George Malloy deeply respect her abilities and have a strong affection for her. In fact, Barb Rick has spent time at Jane’s home watching their children play together and helping with the remodel of Jane’s house. George, Jane, and Barb get together for lunch regularly. Recently, they have considered attending evening classes together to get a master’s degree in Human Resource Management.
Yesterday, Jane received a memo from management reminding her that it is time to complete the annual appraisal forms for her staff.
1.) Discuss the factors that may cause Jane to intentionally and unintentionally distort her ratings of Barb and George.
2.) Evaluate the kinds of training programs that could help minimize the factors you have described. What do you recommend and why?1.
Explanation / Answer
1.) In this case, there are a lot of factors that may actually cause Jane to intentionally and unintentionally distort her ratings of Barb and George and this concept is nothing but the rater bias that Jane may possess of Barb and George. We can easily state that they possess a very healthy relationship among them and often hangout in their home with each other and this personal relation may actually tend to give better ratings to Barb and George by Jane compared to others who are equally doing good in the organization. Rater Bias is a very common phenomenon which may turn out to be positive or negative for an employee from a manager's perspective and in this case the impact may be positive and the reason can be unintentional but a manager should try not to let him or her affect any personal relationship because in profession only performance matters and that should be the only parameter.
2.) In order to get rid of rater bias, organizations have already devised various mechanisms because they feel that rater bias is something that impacts the organization negatively and even employees to some extent. This phenomenon is a common phenomenon in almost all organizations and in order to mitigate this issue, the organization need to:
I recommend both the factors which will ensure fair appraisal.