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Assignment # 4 1. A few years ago, the Boeing Company appointed Ray Conner as th

ID: 3490727 • Letter: A

Question

Assignment # 4 1. A few years ago, the Boeing Company appointed Ray Conner as the Senior Vice President of sales and customer support for the commercial airline division. Conner, who previously managed a company's supply chain, began his employment with Boeing as an airline mechanic. What relevance might his experience as a mechanic have for his effectiveness as high-level leader in motivating the employees of the company 2. How would you identify a reward for which you have a strong valence? And why would that information be useful to you? All the answers should be at least two paragraphs and each paragraph should be of S sentences each. Both the questions would be of equal value. Total value would be 100 points

Explanation / Answer

Ray Conner joined the Boeing company in 1977 as an airline mechanic on the 727 program. He has earned the basic know-how about all the subtilities of an airplane and so, he has started to grow up in his career ladder with a strong footing.

He has also earned a bachelor’s degree from Central Washington University and a master’s of business administration from the University of Puget Sound.

Now, he is working as a Vice Chairman of The Boeing Company and a member of the Boeing Executive Council.

In addition to his role as Vice Chairman, Conner had served as president and chief executive officer of Boeing Commercial Airplanes (BCA) until November 2016 when he announced his intention to retire at the end of 2017.

With his experiencial knowledge, he is working to create a smooth leadership transition of customer, supplier, community and government relationships, and continuity of operations and customer support.

Conner is also providing strategic guidance for the company’s transition to a new, single integrated services business and remain involved in ongoing product development strategy at Commercial Airplanes. This has become possible from his deep knowlege that he had gained at the start of his career as an airline mechanic.

As BCA president and CEO, he was responsible for delivering on a record backlog and overseeing the growth of its airplane programs and services.

Boeing Commercial Airplanes accounts for more than 60 percent of Boeing’s total revenues and has nearly 12,000 commercial jetliners in service worldwide, which is roughly 75 percent of the world fleet.

Prior to that assignment, Conner was responsible for leading Sales, Marketing and Commercial Aviation Services for Boeing Commercial Airplanes, having been appointed to the position in August 2011.

Prior to that, Conner was vice president and general manager of Supply Chain Management and Operations for Boeing Commercial Airplanes. Appointed to the position in December 2008, he had responsibility for overall leadership of Commercial Airplanes Supplier Management, Fabrication and Propulsion Systems and the Manufacturing and Quality functional organization.

For the year before that assignment, Conner was vice president of Sales for Commercial Airplanes, with responsibility for the sale of commercial airplanes and related services to airlines and leasing customers around the world.

Between February 2003 and December 2007, Conner was vice president of Sales for the Americas. As such, he was responsible for the Boeing business relationships with airline customers in North America and Latin America and for the sale of commercial airplanes to customers in those regions.

Before that assignment, Conner was vice president and general manager of the 777 program, beginning in June 2001.

Before leading the 777 Program, Conner was vice president of Asia/Pacific Sales for Commercial Airplanes. In that role, Conner led the Asia/Pacific sales team and was responsible for maintaining Boeing's business relationships with Asia/Pacific airlines and Asian aerospace industries. He also was responsible for the operation of Boeing offices in China, Japan and Korea.

Conner had also served as vice president and general manager of the 747 program, overseeing a team that managed the design, development certification and production of the 747 airplane.

Before that assignment, Conner was vice president of the Propulsion Systems Division, where he led the development of propulsion systems and auxiliary power units for the entire Boeing family of commercial airplanes.

Before leading Propulsion Systems, Conner was director of Finance and Information Systems for the Materiel Division of Boeing Commercial Airplanes.

There, he was responsible for developing and implementing strategies to lower costs and achieve higher productivity in the procurement of contracts from suppliers around the world. Conner also oversaw information systems support for remote site networking, electronic commerce and workstation upgrades.

Previously, Conner held various other management positions in the company, including deputy director of Major Outside Production and Program Participants, and of International Business Operations, both in the Materiel Division.

As the Boeing Commercial Airplanes sales director for Thailand, Conner led a group working with the U.S. Government on political issues affecting the company. Conner is a member of the board of directors for Johnson Controls, Inc.

Conclusion

Conner, as an airline mechanic on the 727 program, in the starting point of his Boeing career, has earned the basic technical expertise about all the subtilities of an airplane and so, he has started to grow up in his career ladder and is moving ahead with a strong footing at Boeing company.