Choose the best answer to Helena\'s question. I want to expand our social media
ID: 355932 • Letter: C
Question
Choose the best answer to Helena's question. I want to expand our social media presence, engaging our customers on their preferred platforms in a cost-effective manner. If I use a rational decision-making process, what can I expect the outcome to be?" O "The chances are high that your decision will be biased, especially because the current problem is complex and past patterns will be an inaccurate guide. O "You will rate all alternatives against known criteria and choose the course of action that will maximize return to the organization." O "You will make a decision that is about 80 percent accurate, which is good enough to meet your objectives given the time and information at your disposal." O "Your decision will be based primarily on your preconceptions about social media, what you learn about social media as you begin your research, and Mi Ola's past experiences engaging with customers online."Explanation / Answer
“You will rate all your alternatives against known criteria and choose the course of action that will maximize return to the Organization.”
The time when the decision maker has perfect information regarding everything that is relevant to making such a decision, then in such a case rational decision making makes sense. Hence for Helena, if she has the criteria perfectly defined and accordingly if she rates the alternatives against the same, and thereby chooses the course of action that will maximize the return to the Organization, then she expect this outcome based on the Rational decision making process.