Question 1 (1 point) At what level do senior or-top level management plan and ma
ID: 3568149 • Letter: Q
Question
Question 1 (1 point)
At what level do senior or-top level management plan and make decisions that set or impact the long-term direction of the entire organization?
Question 1 options:
Operational level
Managerial or administrative level
Strategic level
Executive level
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Question 2 (1 point)
Each of the following are considered basic functional areas and are generally supported by information systems: manufacturing and production, ________, finance, IT, sales and marketing, and HR
Question 2 options:
Administrative
Accounting
Quality control
Organizational
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Question 3 (1 point)
________________ work by offering customers an incredible offer for a very short time. This sales method lends itself perfectly to the immediacy of social media, and it
A)Operational level
B)Managerial or administrative level
C)Strategic level
D)Executive level
A) Customers rejecting loyalty programs or attempts to build loyalty. B) Failure to identify and focus on specific business problems that the CRM can solve. C) Lack of active senior management sponsorship. D) Trying to automate a poorly defined business process in the CRM implementation. Retaining customers that generate revenues in excess of the costs of customer service, returns, promotional items, and the like are critical; and are the underlying reason for __________. Question 14 options: A) EDI B) ERP C) CRM D) SCM Save Question 15 (1 point) Question 13 Unsaved Data transfer between companies is done using __________, whichis a communication standard that enables the electronic transfer of routine documents, such as purchase orders, between business partners. Question 13 options: A) RFID B) collaborative planning, forecasting, and replenishment (CPFR) C) vendor managed inventory (VMI) D) electronic data interchange (EDI) Save Question 14 (1 point) Question 12 Unsaved Efficient, effective supply chains are fully dependent on SCM software, which depends on __________. Question 12 options: A) EFT B) ERP C) up-to-date and accurate data D) RFID Save Question 13 (1 point) Implementing an enterprise system is challenging because it requires extensive organizational changes. Which of the following was not one of the required changes identified in your textbook? Question 11 options: A) Redesign of business processes B) Increased size of IT staff and technical personal C) Changes in how people perform their jobs D) Integration of many types of information systems Save Question 12 (1 point) With __________, supply chain partners collaborate in planning and demand forecasting in order to ensure that members of the supply chain will have the right amount of raw materials and finished goods when they need them. Question 10 options: A) CPFR systems B) ERP systems C) KM systems D) SCM software Save Question 11 (1 point) are commercial software packages that integrate business processes, including supply chains, manufacturing, financial, human resources, budgeting, sales, and customer service. Question 9 options: A) CPFR systems B) ERP systems C) KM systems D) SCM software Save Question 10 (1 point) Enterprise systems help managers and companies improve their performance by enabling them to __________. Question 8 options: A) Distribute data and periodic reports via e-mail internally to authorized users B) Integrate internal business processes and improve collaboration with external business partners C) Consolidate data stores into a central data repository. D) Outsource business processes to SaaS vendors and eliminate waste. Save Question 9 (1 point) When companies need to update mission critical computing systems, they often turn to ______________________ which integrate core business process and functions. Question 7 options: A) Legacy systems B) Enterprise information systems or enterprise systems C) Network solutions D) Custom built software apps Save Question 8 (1 point) Organizations continue to run older business systems, called ______________ because they form the core of mission-critical computing systems. Question 6 options: A) Reduced-function IT B) Last gen software C) Legacy systems D) Bloat-ware Save Question 7 (1 point) on LinkedIn, a professional social networking site, has become very popular because it is more effective and efficient than traditional approaches. Question 5 options: A) Risk management B) Distribution C) Recruitment D) Forecasting Save Question 6 (1 point) Information systems are used to protect companies against fraud. Which of the following is not one of the fraud risk factors identified in your textbook? Question 4 options: A) A high level of trust in employees without sufficient oversight to verify that they are not stealing from the company B) Relying on informal processes of control C) A mindset (belief) that internal controls and fraud prevention systems are too expensive to implement D) Assigning a narrow range of duties to employees limiting their opportunities to commit fraud Save Question 5 (1 point) Question 3 Unsaved ________________ work by offering customers an incredible offer for a very short time. This sales method lends itself perfectly to the immediacy of social media, and it??s a next stage in social commerce. Question 3 options: A) Flash sales B) Rapid Point of Purchase Promotions (RP3) C) Online auctions D) Membership sales Save Question 4 (1 point) Question 2 Unsaved Each of the following are considered basic functional areas and are generally supported by information systems: manufacturing and production, ________, finance, IT, sales and marketing, and HR Question 2 options: A) Administrative B) Accounting C) Quality control D) Organizational Save Question 3 (1 point) Question 1 Unsaved At what level do senior or-top level management plan and make decisions that set or impact the long-term direction of the entire organization? Question 1 options: A) Operational level B) Managerial or administrative level C) Strategic level D) Executive level Save Question 2 (1 point)Explanation / Answer
1.C; 2.B; 3.A; 4.D; 5.C
6.C; 7.B; 8.B; 9.B; 10.A
11.B; 12.C; 13.D; 14.C; 15.A
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