Please dont copy from internet in write 1100 to 1500 words Write a Report on AMA
ID: 358689 • Letter: P
Question
Please dont copy from internet in write 1100 to 1500 words
Write a Report on AMAZON?.
1. Introduction - Give a brief overview of the organization including its services, location & history.
2. Product - Describe the service in more detail.
3. Process - Give an overview and flow diagram of the service process.
4. Location – Discuss the significance of the current location of this organization. Discuss issues pertinent to its location.
5. Layout - What type of layout does this organization have? What is the rationale behind the layout? How does the organization manage bottlenecks?
6. Supply-Chain Management –
a. What is the supply chain strategy of the organization?
b. Discuss how the supply chain is managed.
7. Summarize by linking the service operations strategies to the mission and goals. Make recommendations for improvements.
Explanation / Answer
Write a Report on AMAZON?.
1. Introduction - Give a brief overview of the organization including its services, location & history.
Amazon is into many lines of business apart from ecommerce for which they are popularly known. Amazon is a technology giant and one of the forrunners in cloud computing technology in the form of their product Amazon Web Services. The origin of the business was in the form of bookselling ONLINE from where they atarted selling almost everything ONLINE. Since they had an in-house technology team, they realized they could do wonders in technology and thus ventured into technology offerings too. The founder Jeff Bezos quotes a famous “Regret Minimization framework” related to their technology venturing origins.
2. Product - Describe the service in more detail.
Although the ecommerce business (which is primarily a service) is the primary line of business, Amazon also make tech products like Kindle, Fire tablets, creates content, Video streaming etc
3. Process - Give an overview and flow diagram of the service process.
The e-commerce business follows a typical online retailer process model whereby Amazon receives the orders online and passes it on to the seller or its’ own warehouse where it manages the goods of its’ sellers. Next the goods are shipped a) either from the seller’s location by the seller himself, b) from the seller’s location by Amazon logistics partner or c) from Amazon warehouse to the customer. Once the product is delivered the cash is remitted to the seller periodically.
The tech products and services follow the traditional sales channels and revenues realizations
4. Location – Discuss the significance of the current location of this organization. Discuss issues pertinent to its location.
Amazon, its products and services are present in almost all of North America, Western Europe, India and Chine in Asia and Oceania region.
Every location has its’ own local (in additiona to gloabl players) e-commerce organizations which compete with Amazon in the e-tailing business such as Bestbuy, Walmart, Target (Offline and online players both).
The tech products and services face competition from other vendors which are present in each region such as Google, Oracle and IBM in cloud computing, Netflix and Apple in online content streaming.
5. Layout - What type of layout does this organization have? What is the rationale behind the layout? How does the organization manage bottlenecks?
6. Supply-Chain Management –
a. What is the supply chain strategy of the organization?
Amazon follows a lean supply chain strategy whereby it ensures the availability of products just in time thereby reducing its’ sellers inventory. It achieves the same using smart analytics which predict a fair value of expected sales. Also it has an efficient cash handling system for Cash on Delivery items.
For the products sold by Amazon, it outsources them to major Chinese manufacturers and thus achieves low cost of material and production thereby keep the price point affordable for the masses (it does not follow a high price strategy like Apple products).
b. Discuss how the supply chain is managed.
Amazon manages its supply chain very effectively by establishing a set of standard operating procedures for human activities thereby eliminating possibilities of deviation and thus fulfillment errors.
Also many amazon warehouses have been automated to a large extent to avoid burgeoning labor cost and to avoid human mistakes.
7. Summarize by linking the service operations strategies to the mission and goals.
8. Make recommendations for improvements.
Amazon is an organization which works continuously on refining its processes and embracing more technology to improve EVERY aspect of its’ business.