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Michelle Grancesos is the visionary CEO of Appliance Masters Toaster Co. While t

ID: 368584 • Letter: M

Question

Michelle Grancesos is the visionary CEO of Appliance Masters Toaster Co. While taking a shower, she has a breakthrough insight into a new concept of toaster that Appliance Masters should be developing. In Michelle’s view, the toaster can take advantage of new information technology and become the brains of the kitchen. Following are some features she envisions in the New Age Toaster:

- Voice recognition, so that it can understand spoken instructions

- Voice synthesizer, so that it can speak to user

- Toasts bread

- Oven toasting capabilities to cook small items (e.g., hot dogs)

- Command center, so that it controls all kitchen appliances – the oven, the dishwasher, the range, the garbage disposal, vents, and lights.

Using the Poor Man’s Hierarchy, prioritize the features that Michelle proposes to include in her New Age Toaster.

Explanation / Answer

Priority should be given to following features that Michelle proposes to include in her New Age Toaster

1-- Toasts bread- Afterall it is a toaster first and then anything else. So if a toaster is doing all the things except toasting a bread then why it is a toaster and what is the use of it. So bread tasting should be the very first feature of any toaster.

2-Oven toasting capabilities to cook small items (e.g., hot dogs)- If a toaster can work like an oven then it will save energy and time as well if Hot dogs and toasters can be cooked together.

3-Command center, so that it controls all kitchen appliances – the oven, the dishwasher, the range, the garbage disposal, vents, and lights-

4-- Voice recognition, so that it can understand spoken instructions- If still there is some possibility left to add other feature then a toaster with voice listening capabilities can save a lot of time and one can instruct verbally to toaster while doing all other things side by side.

5-- Voice synthesizer, so that it can speak to user- This feature can be added at last. It is not that important as one can see what is toaster cooking but for disable people, this feature can be very important as they not only instruct toaster but can hear from it too.