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Ans - (D) Information systems According to Michael porter, A firm\'s value chain

ID: 373436 • Letter: A

Question

Ans - (D) Information systems

According to Michael porter, A firm's value chain has two types of activities

1) Primary Activities or functions

2) Secondary Activities ( Also know as support functions)

Primary activities include

Inbound logistics--->Operations--->Outbound Logistics--->Marketing and sales--->Service

Option A,B and C are covered in above value chain

Support functions are

Human resource Management

Technology Management(option D, Information systems fall into this category and Hence is correct answer)

Procurement

Firm infrastructure

Explanation / Answer

Which of the following is an example of a secondary activity in a firm?

A) research and development

B) customer service

C) marketing

D) information systems