Instructions Question 24 5 pts You are reviewing a survey taken by your employee

Question

Instructions Question 24 5 pts You are reviewing a survey taken by your employees, after a recent training delivered by an outside contractor. The surveys have a lot of negative comments about the trainer being "too technical" and "going over people's heads". The root cause of this may be a problem of the trainer regarding O his relatability O the transfer of knowledge his credentials the zone of proximal development 1 Previous Next No new data to save. Last checked at 9:50am Submit Quiz MacBook Air

Explanation / Answer

Communication and interpersonal skills are the most important characterstics of a trainer, he must know how to communicate properly. Communication is a mandatory feature to convey ideas , understand problems and conducting training. Under the communication head comes tranfer of words. Words can make a lot of difference in understandibility of the employees taking the training.

In the above case the surveys show that the communication was too technical and was going over people's head hence the answer for above answer is

THE TRANSFER OF KNOWLEDGE was'nt properly done

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