QUESTION 19 The Customer Service component that pertains to the availability of
ID: 381658 • Letter: Q
Question
QUESTION 19
The Customer Service component that pertains to the availability of spare parts would be
Pre-Transaction
Transaction
Post-Transaction
None of the above
3 points
QUESTION 20
What can be used to measure variability and uncertainty?
Standard Deviation
Coefficient of Variation
Both
None of the above
3 points
QUESTION 21
Being able to change logistics and SCM activities quickly with minimal or no increases in cost and little to no loss in productivity is referred to as _____
Responsiveness
Reliability
Relationships
Resiliance
Pre-Transaction
Transaction
Post-Transaction
None of the above
Explanation / Answer
QUESTION 19 The Customer Service component that pertains to the availability of spare parts would be Option Pre-Transaction Transaction Correct As this is during the transaction the spare parts are utilized, and only during the transaction it can be determined Post-Transaction None of the above 3 points QUESTION 20 What can be used to measure variability and uncertainty? Standard Deviation Coefficient of Variation Both Correct As Standard deviation and coefficient of variation both indicate risk and so uncertainty and also measure variability None of the above 3 points QUESTION 21 Being able to change logistics and SCM activities quickly with minimal or no increases in cost and little to no loss in productivity is referred to as _____ Responsiveness Correct As this means how quickly the changes can be instituted without affecting other production parameter Reliability Relationships Resiliance