Coles/Wesfarmers For many years the Australian grocery sector has been dominated
ID: 383106 • Letter: C
Question
Coles/Wesfarmers For many years the Australian grocery sector has been dominated by two major players Coles and Woolworths (Safeway). Over the last decade or so both companies have been subject to scrutiny with regard to supplier management and there have been many negative claims made. There are a large number of newspaper and journal articles related to the way the company engages and works with its suppliers. In 2011, the ACCC brought charges against Coles for unconscionable conduct in dealing with suppliers and was found negligent. In response, the company appointed the former Victorian Premier Mr. Jeff Kennett as an independent arbiter to engage with suppliers and oversee disputes. Currently Wesfarmers (Coles) has 15,000 suppliers. For this research project, you will need to conduct an extensive search online. There are many newspaper and journal articles freely available online and you can also access the company website as well as many of their supplier websites.
1. Review the terms and conditions for supply of goods to supermarkets: a. How fair do you think the recalls and withdrawals policy is?
2. What makes the suppliers of Coles brands different? Explain.
3. What is the Coles Quality Academy and what is its purpose?
4. How do suppliers introduce new products to the Coles buying team?
Explanation / Answer
Woolworths has worked closely with its suppliers to support their investment in quality and new range, including through the difficult conditions in recent times. Proceeding on a basis that solely promotes "lowest price" would in certain areas tend to result in a higher proportion of imports rather than domestic supply.
Woolworths is also committed to assisting its fresh produce suppliers to develop better quality products, in turn benefiting the end customer. Finally, Woolworths has helped to contribute around $15 million annually to Australian & New Zealand charities
In my opinion after reading above all it was unfair to have withdrawal policy.
2. A).Coles has better coordination and communication with their suppliers.
b). they access their performance on regular basis.
c). Coles are committed to help their suppliers to grow their business.
D). providing great transparency in their work.
e). They have strong and collaborative relation with them.
3.Coles quality academy:-
The Coles Quality Academy is an incredible asset intended to make a 'quality culture' all through our supply base. In the present quick pace fabricating condition, they perceive the weights and obstacles looking by the providers in overseeing quality. Through the Coles Quality Academy program they can help providers to accomplish and keep up ideal outcomes in quality.
their instructional classes are conveyed in association with SAI Global, Australia's biggest and most perceived preparing supplier in nourishment wellbeing and quality administration. their program offers an extensive scope of preparing units that will furnish with an assortment of aptitudes, including how to viably oversee and inventively impact the genuine "Cost of Quality" in your association.
4.New product submission-
With the help of rangeme te suppliers can submit new product. RangeMe makes it easier for suppliers to introduce new products to the Coles buying team. Coles would like to meet suppliers face-to-face and try to do that nationally whenever possible. This service does not replace the face-to-face meetings with Coles, however it is a good starting point to share new and exciting products.