Indicate the answer choice that best completes the statement or answers the ques
ID: 3837686 • Letter: I
Question
Indicate the answer choice that best completes the statement or answers the question.
1. The _____ environment enhances interactive experiences, including wikis and blogs, and social networking applications.
a.
outsourcing
b.
Software as a Service
c.
Web 2.0
d.
command-line
2. A _____ utilizes standard business software, such as Microsoft Word or Microsoft Excel, which has been configured in a specific manner to enhance user productivity.
a.
user application
b.
user configuration
c.
user interface
d.
user query
Critical Thinking Questions
Case 7-2
Tom started the process of selecting a new system for the firm and he is weighing all of the various issues that need to be considered and the resources he has at his disposal as he makes this important decision.
3. As Tom prepares to remove the field in his selection of a new system, he wants a quick refresher on the difference between a request for proposal (RFP) and a request for quotation (RFQ). If he needs a request for proposal (RFP), Simone will write it, and if he needs an RFQ, Marny is responsible for writing that. Which of the following is true?
a.
An RFP that Simone writes is more specific than an RFQ Marny will write.
b.
When Simone is tasked with the job, Tom already knows the specific product or service he wants and he needs to obtain price quotations or bids.
c.
When Marny is tasked with the job, her output can involve outright purchase or a variety of leasing options.
d.
RFPs and RFQs have very different objectives.
4. When companies use a _____, they already know the specific products or service they want and need to obtain price estimates or bids from vendors.
a.
request for quotation (RFQ)
b.
net present value (NPV)
c.
request for proposal (RFP)
d.
return on investment (ROI)
5. Regardless of the topics of interest, there are one or more _____, where people gather to meet, offer support, and exchange ideas.
a.
newsgroups
b.
benchmarks
c.
report generators
d.
service desks
6. In a(n) _____, the web becomes an integral part of the application, rather than just a communication channel, and systems analysts need new application development tools and solutions to handle the new systems.
a.
Internet-based system
b.
file-based system
c.
quality-based system
d.
agent-based system
7. _____ reduces the customer's need for software maintenance, operation, and support.
a.
Hardware as a Help
b.
Software as a Service
c.
Processing as a Product
d.
Storage as a Solution
8. If a software package is purchased, consider a _____, which offers additional support and assistance from the vendor.
a.
fixed fee model
b.
request for proposal
c.
software license
d.
supplemental maintenance agreement
9. When determining outsourcing fees, a _____ uses a set fee based on a specified level of service and user support.
a.
fixed fee model
b.
usage model
c.
subscription model
d.
transaction model
10. Web-based software usually requires additional layers, called _____, to communicate with existing software and legacy systems.
a.
freeware
b.
shareware
c.
middleware
d.
public domain software
11. Which of the following is a software collection obtained from a vendor or application service provider?
a.
software package
b.
software cluster
c.
software metric
d.
software aggregate
12. The _____ must include users, who will participate in the selection process and feel a sense of ownership in the new system.
a.
development and testing team
b.
evaluation and selection team
c.
maintenance team
d.
quality audit team
13. A(n) _____ is a technique that uses a common yardstick to measure and compare vendor ratings.
a.
fixed fee model
b.
usage model
c.
evaluation model
d.
subscription model
14. The software that a company’s IT department makes, builds, and develops is called _____.
a.
in-house software
b.
internal software
c.
external software
d.
indexed software
15. Traditional code was written in _____ such as COBOL, which required a programmer to create code statements for each processing step.
a.
event-driven languages
b.
procedural languages
c.
fourth-generation languages
d.
object-oriented programming languages
16. Which of the following is true of a web-based systems development environment?
a.
Scalability of web-based systems can be affected by network limitations and constraints.
b.
Internet-based development treats the web only as a communication channel.
c.
Web-based solutions do not open complex security issues that should be addressed.
d.
Web-based software treats the software application as a service that is less dependent on desktop computing power and resources.
17. With a report generator, sample fields can be input to create a _____ for users to review and approve.
a.
code report
b.
defect report
c.
mock-up report
d.
summary report
18. The main reason for offshore outsourcing is to _____.
a.
lower bottom-line costs
b.
manage operations only in one country
c.
manage operations only in one country
d.
ship bulky raw materials
19. In the context of in-house software development options, the choice between developing versus purchasing software often is called a _____ decision.
a.
build or make
b.
subscription
c.
transactional
d.
build or buy
20. When companies acquire web-based software as a(n) _____, they can limit in-house involvement to a minimum.
a.
product
b.
process
c.
service
d.
outsource
Identify the letter of the choice that best matches the phrase or definition.
a.
Cloud computing
b.
Internet Business Services (IBS)
c.
Managed hosting
d.
.NET
e.
Screen generators
f.
Physical design
g.
Logical design
h.
Web 2.0
i.
Benchmark testing
j.
Systems requirement document
21. This can be viewed as an online Software as a Service (SaaS) and data environment supported by supercomputer technology.
22. This describes a second generation of the web that will enable people to collaborate, interact, and share information much more effectively.
23. This is an example of a web-based development environment.
24. This is attractive to customers because it offers online data center support, mainframe computing power for mission-critical functions, and universal access via the Internet.
25. This is another name for internet business services (IBS).
26. This is a good way to measure relative performance of two or more competing products in a standard environment.
27. This is like a contract that identifies what the system developers must deliver to users.
28. Some user applications use this to allow users to design their own data entry forms.
29. This is a plan for the actual implementation of the system.
30. This is a design that does not address the actual methods of implementation.
Indicate the answer choice that best completes the statement or answers the question.
Explanation / Answer
1.The Web 2.0 environment enhances interactive experiences, including wikis and blogs, and social networking applications.
Ans: c.Web 2.0
2.A user application utilizes standard business software, such as Microsoft Word or Microsoft Excel, which has been configured in a specific manner to enhance user productivity.
Ans: user application
3.Ans: RFPs and RFQs have very different objectives.
4. When companies use a request for quotation (RFQ) they already know the specific products or service they want and need to obtain price estimates or bids from vendors.
Ans: request for quotation (RFQ).
5. Regardless of the topics of interest, there are one or more _____, where people gather to meet, offer support, and exchange ideas.
Ans:
newsgroups
6.In a(n) _____, the web becomes an integral part of the application, rather than just a communication channel, and systems analysts need new application development tools and solutions to handle the new systems.
Ans: quality-based system
7. _____ reduces the customer's need for software maintenance, operation, and support.
Ans: Software as a Service
8. If a software package is purchased, consider a _____, which offers additional support and assistance from the vendor.
Ans:software license
9. When determining outsourcing fees, a _____ uses a set fee based on a specified level of service and user support.
Ans: fixed fee model
10. Web-based software usually requires additional layers, called _____, to communicate with existing software and legacy systems.
Ans: middleware
11. Which of the following is a software collection obtained from a vendor or application service provider?
Ans: software package
12. The evaluation and selection team must include users, who will participate in the selection process and feel a sense of ownership in the new system.
Ans: evaluation and selection team
13. An evaluation modelis a technique that uses a common yardstick to measure and compare vendor ratings.
Ans: c. evaluation model
14. The software that a company’s IT department makes, builds, and develops is called
Ans: a. in-house software
15. Traditional code was written inprocedural languagessuch as COBOL, which required a programmer to create code statements for each processing step.
Ans: b. procedural languages
16.which of the following is true of Web-based development environment?
Ans: Internet-based development treats the web only as a communication channel.
17. With a report generator, sample fields can be input to create a mock-up report for users to review and approve.
Ans: mock-up report
18. The main reason for offshore outsourcing is to is lower bottom-line costs.
Ans: A.lower bottom-line costs.
19. 19. In the context of in-house software development options, the choice between developing versus purchasing software often is called a build or buy decision.
Ans: build or buy
20.When companies acquire web-based software as a product they can limit in-house involvement to a minimum.
Ans: Product.
21. Ans: Cloud computing.
22. Ans: Web 2.0
23. Ans: WebSphere
24.Ans: IBS.
25.Ans: managed hosting
26.Ans: benchmarking.
27.Ans: systems requirement document
28. Ans: screen generators
29.Ans: Statgic plan
30. Ans: E_R method