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Assignment - Project Quality Management: 3 Tasks Develop a list of quality stand

ID: 3913870 • Letter: A

Question

Assignment - Project Quality Management: 3 Tasks

Develop a list of quality standards or requirements related to meeting the stakeholder expectations described in the Running Case. Also provide a brief description of each requirement. For example, a requirement might be that 90 percent of employees have logged into the system within two weeks after the system rolls out.

Based on the list created, write a summary determining how you will measure progress on meeting the requirements. For example, you might have employees log into the system as part of the training program and track who attends the training. You could also build a feature into the system to track usage by user name, department, and other criteria.

After analyzing survey information, you decide to create a Pareto chart to see which types of recreational programs and company-sponsored classes generated the most interest. Use the pareto template to create an Excel spreadsheet and Pareto Chart using the data in the following table. Copy your chart to a word document for turn in and list the most frequently requested programs or classes first.


Project Human Resource Management: Case Study

Several people working on the Recreation and Wellness Intranet Project are confused about their responsibilities for the testing portion of the project. Recall that the team members include you, a programmer/analyst and aspiring project manager; Patrick, a network specialist; Nancy, a business analyst; and Bonnie, another programmer/analyst. Tony Prince is the project manager, and he has been working closely with managers in other departments to make sure everyone knows what's going on with the project.

Assignment – Human Resource Management: 1 Task

Prepare a responsibility assignment matrix (RAM) based on the following information: The main tasks for testing include writing a test plan, unit testing, integration testing for each of the main system modules (registration, tracking, and incentives), system testing, and user acceptance testing.

Requested Programs/Classes # of Times Requested Walking program 7,115 Volleyball program 2,054 Weight reduction class 8,875 Stop smoking class 4,889 Stress reduction class 1,894 Soccer program 3,297 Table tennis program 120 Softball program 976

Explanation / Answer

list of quality standards or requirements

Expectation

Requirement

Getting people to use the system.

90 percent of employees have logged into the system within two weeks after the system rolls out

Improve users health

Reduce the monthly absenteeism rate from 20% to 15% within 6 months after the system rolls out

Improve users health

Reduce the lost workday rate from 15% to 20% within 6 months after the system rolls out

Reduce healthcare costs

Reduce cost of sick leave from $500000 to $300000 within 6 months after the system rolls out

Reduce healthcare costs

Reduce the annual cost of users compensation from 200000$ to $50000 within 6 months after the system rolls out

Very user-friendly

Increase the monthly number of tasks completed by user from 3 to 10 within 1 months after the system rolls out

Very user-friendly

Increase the monthly percent of users able to successfully complete a task from 40% to 80% within 3 months after the system rolls out

Informative

Increase the percent of useful documentation pages from 30% to 70% within 1 month after the system rolls out

Informative

Reduce the average number of documentation pages read before achieving a task from 4 to 2 within 3 months after the system rolls out

Fast

Reduce the average time to complete a task from 5 minutes to 2 minutes within 2 weeks after the system rolls out

Fast

Reduce the average number of clicks taken to achieve a task from 8 to 5 within 2 weeks after the system rolls out

Fun to use

Reduce the number of times user expresses frustration or anger from 50% to 20% within 2 weeks after the system rolls out

Fun to use

Reach a percent of users that rate the product as "funnier to use" than a previous product to 50% within 1 month after the system rolls out

2) Requirements

1)90 percent of employees have logged into the system within two weeks after the system rolls out
2) Reduce the monthly absenteeism rate from 20% to 15% within 6 months after the system rolls out
3)Reduce the lost workday rate from 15% to 20% within 6 months after the system rolls out
4) Reduce cost of sick leave from $500000 to $300000 within 6 months after the system rolls out
5) Reduce the annual cost of users compensation from 200000$ to $50000 within 6 months after the system rolls out
6) Increase the monthly number of tasks completed by user from 3 to 10 within 1 months after the system rolls out
7)Increase the monthly percent of users able to successfully complete a task from 40% to 80% within 3 months after the system rolls out
8) Increase the percent of useful documentation pages from 30% to 70% within 1 month after the system rolls out
9) Reduce the average number of documentation pages read before achieving a task from 4 to 2 within 3 months after the system rolls out
10) Reduce the average time to complete a task from 5 minutes to 2 minutes within 2 weeks after the system rolls out
11) Reduce the average number of clicks taken to achieve a task from 8 to 5 within 2 weeks after the system rolls out
12) Reduce the number of times user expresses frustration or anger from 50% to 20% within 2 weeks after the system rolls out
13) Reach a percent of users that rate the product as "funnier to use" than a previous product to 50% within 1 month after the system rolls out.

Expectation

Requirement

Getting people to use the system.

90 percent of employees have logged into the system within two weeks after the system rolls out

Improve users health

Reduce the monthly absenteeism rate from 20% to 15% within 6 months after the system rolls out

Improve users health

Reduce the lost workday rate from 15% to 20% within 6 months after the system rolls out

Reduce healthcare costs

Reduce cost of sick leave from $500000 to $300000 within 6 months after the system rolls out

Reduce healthcare costs

Reduce the annual cost of users compensation from 200000$ to $50000 within 6 months after the system rolls out

Very user-friendly

Increase the monthly number of tasks completed by user from 3 to 10 within 1 months after the system rolls out

Very user-friendly

Increase the monthly percent of users able to successfully complete a task from 40% to 80% within 3 months after the system rolls out

Informative

Increase the percent of useful documentation pages from 30% to 70% within 1 month after the system rolls out

Informative

Reduce the average number of documentation pages read before achieving a task from 4 to 2 within 3 months after the system rolls out

Fast

Reduce the average time to complete a task from 5 minutes to 2 minutes within 2 weeks after the system rolls out

Fast

Reduce the average number of clicks taken to achieve a task from 8 to 5 within 2 weeks after the system rolls out

Fun to use

Reduce the number of times user expresses frustration or anger from 50% to 20% within 2 weeks after the system rolls out

Fun to use

Reach a percent of users that rate the product as "funnier to use" than a previous product to 50% within 1 month after the system rolls out