The Continum of Channel Richness - which of those forms (face to face verbal, em
ID: 393533 • Letter: T
Question
The Continum of Channel Richness - which of those forms (face to face verbal, email....) would you use in the following situations and why? 1. A Raise 2. Not receiving a promotion 3. An error in a report prepared by a team member reporting to you 4. Additional job responsibilities 5. The upcoming holiday schedule for the new year The Continum of Channel Richness - which of those forms (face to face verbal, email....) would you use in the following situations and why? 1. A Raise 2. Not receiving a promotion 3. An error in a report prepared by a team member reporting to you 4. Additional job responsibilities 5. The upcoming holiday schedule for the new year 1. A Raise 2. Not receiving a promotion 3. An error in a report prepared by a team member reporting to you 4. Additional job responsibilities 5. The upcoming holiday schedule for the new yearExplanation / Answer
1) A raise : face to face verbal
because we need to communicate feelings, message is personal, immediate feedback is needed
2)Not receiving a promotion: face to face verbal
because we need to communicate feelings , the message is personal, immediate feedback is needed
3) email
because a written record is required, facts have to be conveyed and not feelings
4) email
facts have to be conveyed
5)email
impersonal and facts have to be conveyed