Mike, one of the owners and founders of Mike Boyle Strength and Conditioning, st
ID: 398669 • Letter: M
Question
Mike, one of the owners and founders of Mike Boyle Strength and Conditioning, states: “You really should care about the people you’re training. If you don’t care that they’re getting better then you’re in the wrong field.” This value is clearly important to Mike and the organization and best exemplifies the importance of what concept for his employees?
job satisfaction
affective commitment
cognitive dissonance
selective perception
Use your knowledge of the different errors of perception to classify the following example.
Example
Halo effect
Contrast effect
First impression effect
Self-fulfilling prophecy
Employee engagement is a strong emotional and intellectual connection that an employee has for the job, organization, manager, or coworkers. Engagement influences how much discretionary effort people put into their work. In general, employees want to have clear goals and roles, resources to do a good job, and receive meaningful feedback. However, the factors that drive engagement vary across age groups and job positions. Assume you are Mike Boyle of Mike Boyle Strength and Conditioning and you are trying to increase the engagement of your employees who are in the 45- to 54-year-old age bracket.
If you are trying to engage this part of your workforce, what are the most important things you can do to engage them? Check all that apply.
Ensure senior managers are genuinely interested in employee well-being
Provide global work opportunities
Enhance your reputation for social responsibility
Improve the skills and capabilities of your employees
Assume you are the owner of Mike Boyle Strength and Conditioning and you realize that people feel the way that bonuses are paid is inequitable. This is causing trouble with employee morale in your organization. What might you do to help ameliorate this problem?
Increase cognitive dissonance by employees to improve fairness perceptions
Improve procedural fairness by explaining the rules for allocating bonuses
Enhance projection by managers to create bonus differentiation
Increase contrast effects across employees by encouraging comparisons
Example
Halo effect
Contrast effect
First impression effect
Self-fulfilling prophecy
Assume a new customer arrived and the employee quickly decided that she or he was highly athletic. However, it turns out that the customer is new to physical training. Even after working with the customer for a while the employee continues to provide training that is too advanced, difficult, or complex for the customer until the customer is injured.Explanation / Answer
Taking care of people in the training that they are getting better this exemplifies the importance of employee’s affective commitment to the training program which is defined as the employee’s positive emotional attachment to the training program.
This example of thinking about the customer as highly athletic at first go is categorized under First impression effect wherein a person has a tendency to make an opinion quickly based on first thought after looking at that person and after that also to base the judgment on the first impression .
In order to increase engagement of employees who are in the age group 45 to 54 year old, you should enhance your reputation for social responsibility and Ensure senior managers are genuinely interested in employee well-being. This is because this age group wants stability in what position they are in and ant to generate an emotional connects with the organization for the long term till their retirement. They tend to prefer companies that are having good reputation through social responsibility to be able to stay with the company for long. In contrast younger generation is always seeking new global opportunities to be engaged in business.
To help ameliorate this problem of perception of inequitable bonus paid one should Increase cognitive dissonance by employees to improve fairness perceptions .when cognitive dissonance is increased then people have the tendency to ensure that their beliefs and behaviors are consistent and would lead to activity oriented toward dissonance reduction. They tend to avoid such dissonance by considering that information which eliminates such dissonance.