1. (TCO 3) The philosophy of Kaizen is _____. (Points : 2) to make a multitude o
ID: 402966 • Letter: 1
Question
1. (TCO 3) The philosophy of Kaizen is _____. (Points : 2) to make a multitude of small or incremental changes as one seeks elusive perfectionunrealistic
prohibitively costly
an ultimate goal; in practice, 1-2% defects is acceptable
consistent with the commitment to rework
2. (TCO 3) The cost of quality (COQ) is associated with _____. (Points : 2) training costs
inspection costs
scrap and rework costs
warranty and service costs
All of the above
3. (TCO 3) An example of product-focused processes produce _____. (Points : 2) projects and job shops
commercial baked good, steel, and beer
automobiles and home appliances
computers
4. (TCO 3) What does "build to order" mean? (Points : 2) Make to sell
Limit production
Produce to customer order
Produce to forecast
5. (TCO 3) Which of the following does total quality management emphasize? (Points : 2) Employee empowerment
The responsibility of the quality control staff to identify and solve all quality-related problems
A system where strong managers are the only decision makers
A process where mostly statisticians get involved
ISO 14000 certification
6. (TCO 3) "Poka yoke" is a Japanese term meaning _____. (Points : 2) a foolproof mechanism
just-in-time (JIT)
a fishbone diagram
setting standards
continuous improvement
7. (TCO 8) Which one of the following products is most likely made in a job shop environment? (Points : 2) Automobiles
Graphite pencils
Television sets
Cigarettes
None of the above
8. (TCO 8) Which of the following are typical of process control systems? (Points : 2) Sensors collect data.
The digitized data are analyzed by computer, which generates feedback.
Their sensors take measurements on a periodic basis.
Measurements are translated into digital signals
All of the above
9. (TCO 8) Which of the following is the most correct? (Points : 2) Mass customization is about providing low-cost goods/services.
Mass customization is about fulfilling unique customer desires.
Mass customization is about providing low-cost goods/services and fulfilling unique customer desires.
Mass customization is about making exactly what the producer wants, when they want it, and at a low cost too.
None of the above are correct
10. (TCO 8) An organization's process strategy _____. (Points : 2) will have a long-term impact on efficiency and flexibility of production
is the same as its transformation strategy
must meet various constraints, including cost
is concerned with how resources are transformed into goods and services
All of the above
Page: 1 2 Time Remaining: 1. (TCO 3) The philosophy of Kaizen is _____. (Points : 2) to make a multitude of small or incremental changes as one seeks elusive perfection
unrealistic
prohibitively costly
an ultimate goal; in practice, 1-2% defects is acceptable
consistent with the commitment to rework
2. (TCO 3) The cost of quality (COQ) is associated with _____. (Points : 2) training costs
inspection costs
scrap and rework costs
warranty and service costs
All of the above
3. (TCO 3) An example of product-focused processes produce _____. (Points : 2) projects and job shops
commercial baked good, steel, and beer
automobiles and home appliances
computers
4. (TCO 3) What does "build to order" mean? (Points : 2) Make to sell
Limit production
Produce to customer order
Produce to forecast
5. (TCO 3) Which of the following does total quality management emphasize? (Points : 2) Employee empowerment
The responsibility of the quality control staff to identify and solve all quality-related problems
A system where strong managers are the only decision makers
A process where mostly statisticians get involved
ISO 14000 certification
6. (TCO 3) "Poka yoke" is a Japanese term meaning _____. (Points : 2) a foolproof mechanism
just-in-time (JIT)
a fishbone diagram
setting standards
continuous improvement
7. (TCO 8) Which one of the following products is most likely made in a job shop environment? (Points : 2) Automobiles
Graphite pencils
Television sets
Cigarettes
None of the above
8. (TCO 8) Which of the following are typical of process control systems? (Points : 2) Sensors collect data.
The digitized data are analyzed by computer, which generates feedback.
Their sensors take measurements on a periodic basis.
Measurements are translated into digital signals
All of the above
9. (TCO 8) Which of the following is the most correct? (Points : 2) Mass customization is about providing low-cost goods/services.
Mass customization is about fulfilling unique customer desires.
Mass customization is about providing low-cost goods/services and fulfilling unique customer desires.
Mass customization is about making exactly what the producer wants, when they want it, and at a low cost too.
None of the above are correct
10. (TCO 8) An organization's process strategy _____. (Points : 2) will have a long-term impact on efficiency and flexibility of production
is the same as its transformation strategy
must meet various constraints, including cost
is concerned with how resources are transformed into goods and services
All of the above
Explanation / Answer
1. to make a multitude of small or incremental changes as one seeks elusive perfection
unrealistic
2 All of the above
3. commercial baked good, steel, and beer
4. Produce to customer order
5. The responsibility of the quality control staff to identify and solve all quality-related problems
6. a foolproof mechanism
7. none of the above..
8. All of the above.
9. Mass customization is about fulfilling unique customer desires.
10 All of the above.