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A friend sent you the following from a major airline’s website and asks you if y

ID: 424716 • Letter: A

Question

A friend sent you the following from a major airline’s website and asks you if you believed that the website had been hacked. The friend commented that a customer service representative from the airline didn’t see anything strange with the prices. Do these prices make sense to you? What are the economic and/or business issues at play? If these prices make sense, explain the rationale. If they don’t, explain why they don’t. In both cases, support your answer with references and citations.

Coach Non-refundable Coach Flexible First Non-refundable First Flexible Depart Arrive Stops Travel time $51 $538 $538 $538 $538 8:55 AM PHX 2h 39m Seats $666 1:34 PM MCI(0) 5:05 PM MCI0) 7:45 PM MCI $538 2h 30m Seats $666 $516 5538 12:35 PM PHX 3:15 PM PHX (0) 2h 30m Seats $666 $516 S538 6-55 PMPHX 11.29 PM MCI 02h34mSen616O 6:55 PM PHX 11:29 PM MCI(0) $516 S538

Explanation / Answer

Answer:

Yes there are two strange things:

Rationale and economic issue at play:

Coach fares is expensive or equal to first class fares

Fares for no-refundable are higher or equal to flexible