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Flynn Industries has outsourced the delivery of its products and now wants to de

ID: 427076 • Letter: F

Question

Flynn Industries has outsourced the delivery of its products and now wants to develop a tool to help evaluate its transportation carriers. The following table shows the rating values associated with different levels of price, quality, and delivery performance, as well as criteria weights that reflect the relative importance of these dimensions. To illustrate how the ratings work, suppose a carrier has a damage level of 0.82%. This would fall between 0.75% and 1 thereby ga ering a rating of 2. The second tales actua average pe o mance e sort ree ame EEB Click the icon to view the rating values table EEB Click the icon to view the performance levels table. a. The weighted performance score for Carrier A is(Enter your response rounded to one decimal place.)

Explanation / Answer

Rating table for the three carriers based on their average performance levels is following:

Weighted performance score for Carrier A = 0.2*5+0.4*3+0.4*5 = 4.2

Weighted performance score for Carrier B = 0.2*5+0.4*1+0.4*5 = 3.4

Weighted performance score for Carrier C = 0.2*5+0.4*4+0.4*3 = 3.8

Carrier A Carrier B Carrier C Price 5 5 5 Quality 3 1 4 Delivery 5 5 3