Herman Miller’s use of information technology indicates that they understand tha
ID: 431202 • Letter: H
Question
Herman Miller’s use of information technology indicates that they understand that useful information is a key to successful decision making and organizational performance. By linking their salespeople with manufacturing. Herman Miller enhanced which of the four attributes of useful information? Herman Miller’s use of information technology indicates that they understand that useful information is a key to successful decision making and organizational performance. By linking their salespeople with manufacturing. Herman Miller enhanced which of the four attributes of useful information?Explanation / Answer
Linking sales people with manufacturing is a wonderful way to make the bridge between market and production. This act allows Herman Miller to enhance the following attributes of useful information
Quality of the information: The sales people bring news from the market that provides a feedback on the products and the manufacturing can use that feedback to improve their product. Since the information is from the market, it is of high quality.
Timeliness of the information: Direct communication between sales and manufacturing reduces the bottlenecks and red tapes of communication. This makes the message move quickly from the market to production and vice versa.
Relevance of the information: The feedback from market on product is always relevant to the manufacturing division. This approach cuts through the additional information that could have been added by different levels of management.
Adequacy of the information: If the information was traversing through several layers of management not only is there a chance of corruption of information but also there is a possibility of some key information missing in the process. The direct communication between sales and manufacturing assures that the information is complete.