Military Bags fly Free After Army Staff Sergents Robert O\'Hair and Fred Hillike

Question

Military Bags fly Free After Army Staff Sergents Robert O'Hair and Fred Hilliker were upset that airlines were charging baggage fees to military service personnel returning from Afghanistan. The two made a video in which they stated that 36 military personnel from Oklahoma were charged more than $2800 for excess baggage fees. The two sergeants posted the video on YouTube, and many people commented to express their outrage. Even congressman Bruce Baley from Iowa demanded that the airline reimburse the soldiers for the fees. Now, all airlines allow military personnel to check more bags of greater weight for free. Top Edscation Institute

Explanation / Answer

This form of open criticism is acceptable as the reasons for doing it is genuine. It is not done with the wrong intentions to simply spoil the image of the company, whereas, the company was actually practising a wrongful act. The sergeants did not have any authority to stop them hence they used this medium to correct the wrong act. It will help businesses to be more accountable to the customers as the companies can then be more careful of their acts with the fear of being publicly criticised and getting their image spoiled on open networks which will affect their brand image and business profits adversely.

Related Questions

Navigate

• Browse (All)
• Browse M
• Subjects

---